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TRANFORMING SAFETY WITH NEUROSCIENCE…. Because the brain is a powerful tool WELCOME WHAT IS NEUROSCIENCE? • The scientific study of the nervous system • Traditionally seen as a branch of biology • Currently an interdisciplinary science that collaborates with other fields such as chemistry, cognitive science, computer science, engineering, linguistics, mathematics, medicine, genetics and applied disciplines such as psychology WHY NEUROSCIENCE? • Our brains are not designed for the 21st century workplace • Provides an evidence based approach to understanding how the brain selects new ways of thinking and behaving • Is backed by scientific research which can help persuade even the most sceptical workers. • Its practical & can be relatively easy to implement • Provides a lens through which to look at & understand people & what motivates them • Understanding our brains & how they work enables us to work with the physiology, not fight it which ultimately improves performance – its all about what helps our brains to perform at their best DID YOU KNOW? • Approx. 1.3kg – consistency of tofu or soft boiled egg • Uses 20% of body’s energy resources • Has no moving parts • 100 billion neurons – 100 trillion connections between each other • 2% of body weight • Left hemisphere - facts & details • 80% water • Right hemisphere - emotions, empathy, big picture • 2% dehydration affects attention, memory & other cognitive skills • The goal of the brain is survival KEY BRAIN STRUCTURES PRE FRONTAL CORTEX • Conscious brain • Responsible for high level thinking processes (decision making, understanding, memorising, inhibition & recall) • Controls the working memory • Processes information in a serial manner • Small – (has limitations i.e. can only hold 4 pieces of information at any one time) • Energy intensive • Easily distracted • Fussy – think Goldilocks! (it needs just the right about of neurochemicals (dopamine & adrenaline) to operate most effectively) THE LIMBIC SYSTEM • Emotional core of the brain • Plays a role in smell, motivation & memory • Scans data coming into the brain, telling you what to pay attention to, and in what way • Constantly makes toward or away decisions AMYGDALA • Almond shape set of neurons located deep in the medial temporal lobe • Plays a key role in processing emotions & motivations (particularly those related to survival – FREEZE, FIGHT, FLIGHT) • Involved in processing of emotions (fear, anger & pleasure) • Responsible for determining what memories are stored & where IMPACT OF THREAT / REWARD STATES THREAT REWARD • Fight or flight • Narrower vision • Positive • Willing to get involved • Distracted • Reduced memory • Focussed • Dopamine up • Anxious • Poorer performance • Resilient • Think less clearly • Weakened immune system • Willing to collaborate • Less emotional control • Dopamine down • See threats where they don’t exist • Cortisol /stress (destroys brain cells) • More able to learn – open to new ideas • See the workplace & colleagues as more hostile than it really is • Innovative • Creative INSIGHTS INTO THE BRAIN • Its a connection machine • Up close, no two brains are the same • It hardwires everything it can – hardwiring drives automatic perceptions • It is practically impossible to deconstruct our old wiring – easy to create new wiring • Hardwiring drives automatic perception • It’s a prediction machine #1 IT’S A CONNECTION MACHINE • Constantly making connections – millions per second • Seeking to understand new information by comparing it to our existing maps • An impasse occurs when we can’t reconcile the maps • We keep going over it until it is resolved #2 NO TWO BRAINS ARE THE SAME • 100 Billion neurons (nervous system building block) • 100,000 dendrites (roots that receive information) per neuron • 1 axon (the tree trunk passing on information) • 300 trillion possible (constantly changing) connections between neurons • Connections between neurons, which are connected by dendrites form the maps that guide our thoughts, behaviour and action # 3 IT HARDWIRES EVERYTHING IT CAN • New ideas or behaviours use the working memory • Working memory is a limited resource • 20 minutes of concentration is the limit • 4 bits of information leads to overload • Brain prefers to hardwire repeated behaviours, thoughts, activities • Significant effort required to leverage brains preference for hardwiring • Autopilot comes into play MEMORY TEST • Dream Night • Sleep • Snore • Artichoke • Snooze • Pillow • Insomnia • Mattress • Blanket • Night • Tired • Sheet • Night • Nod • Alarm • Nap #4 HARD WIRING DRIVES AUTOMATIC PERCEPTION • We perceive the world according to our mental maps which are hardwired • As a result – we perceive the world according to our beliefs & attitudes instead of seeing things as they are or as they could be • We can override this hardwiring and consciously influence our perceptions but it takes time WHAT DO YOU SEE? WHAT DO YOU SEE? WHAT DO YOU SEE? WHAT DO YOU SEE? WHAT DO YOU SEE? DOWNSIDES OF HARDWIRING • People tend to fight to hold onto their views of the world • When external realities change, internal realities often don’t change as quickly • Groups of people will see the same situation differently as we are all wired differently. • Some peoples maps could be out of date #5 ITS PRACTICALLY IMPOSSIBLE TO DECONSTRUCT OUR HARDWIRING • Our connections define our we see & approach the world – our perceptions, the choices we make, the results. we create for ourselves. • To transform our safety performance we need to modify our connections • But…..its practically impossible to deconstruct our hardwiring • Deep analysis isn’t helpful • Basic awareness is necessary first step – what we do after initial awareness it crucial • THE KEY IS NOT TO TRY TO CHANGE THE HABIT. LEAVE IT WHERE IT IS & CREATE A NEW HABIT – BACKED BY ATTENTION. # 6 IT’S A PREDICTION MACHINE I cnduo’t bvleiee that I culod aulaclty uesdttannrd what I was rdnaieg. Unisg the icneblire pweor of the human mnid, aocdcrnig to rseecrah at Cmabridge Uinervtisy, it dseno’t mttaer in what oderr the lterets in a wrod are, the olny irpoamtnt thing is that the frsit and lsat ltteer be in the rhgit pclae WHY USE NEUROSCIENCE IN SAFETY? • 90% of human behaviour is driven by the unconscious mind • Working memory (Conscious) • Hardwiring (unconscious) • Difference between conscious & nonconscious parts of brain distinguished by the state we are in. CONSCIOUS VS UNCONSCIOUS MIND LEVELS OF LEARNING • Unconscious incompetence – we don’t know what we don’t know (blissful ignorance) • Conscious incompetence – we recognise deficit & value of new skill in addressing that • Conscious Competence – we know how to do something – however demonstrating requires concentration • Unconscious Competence – we no longer need to think about it. (Autopilot) THE BRAIN AS PPE • It gives us the tools to enable us to work with individuals on their personal ‘hard wired’ thoughts, actions & beliefs. This enables new desired ways of thinking & behaving which creates a positive safety culture QUESTIONS? CONTACT US Insync Workplace Solutions Level 57, MLC Centre 19-29 Martin Place SYDNEY, NSW, 2000 PH: 1800 INSYNC | + 612 8544 1837 www.insyncworkplacesolutions.com.au [email protected]