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5 sources of information used in impression formation: 1) Appearance 2) Verbal statements 3) Actions 4) Nonverbal messages 5) Situations Types of impressions vary: 1) Snap 2) Systematic judgments Attributions: a) internal/external b) stable/unstable c) controllability Used when: 1) Unusual event occur 2) Events have personal consequences 3) Motives seem suspicious 4) Person behaves in unexpected ways Expectations also influence perceptions: 1) Confirmation bias 2) Self-fulfilling prophecy Other sources of error (caused by perceiver distortions): 1) Categorizing $ attitudes towards members of ingroup are more positive $ Tend to see members of the outgroup as more similar to each other than they are in reality $ Categorizing heightens the visibility of outgroup members when there are only a few of them within a larger group. 2) Stereotypes 3) Fundamental Attribution Error 4) Defensive attribution recurrent themes: 1) efficiency 2) selectivity 3) stability The problem of prejudice Prejudice Discrimination Causes of prejudice: 1) Cognitive distortions $ Fundamental attribution errorBexplain situations based on personal factors rather than situational factors $ Defensive attributions- blame victim for their circumstances. 2) Authoritarian Personality 3) Competition between groups 4) Threats to social identity Reducing Prejudice a) move from automatic to controlled processing b) intergroup contact The power of persuasion persuasion Attitudes central route peripheral route Power of social pressure Conformity $ group size $ group unanimity $ ambiguous situations $ reason to doubt judgements $ high/low status compliance Obedience Milgram=s shock study (on obedience) Zimbardo=s prison study (on conformity)