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ADVERTISING Advertising WHY ADVERTISE? Sell Product or Service Create a Want (Perceived Need) Develop Brand Image Establish Customer Relationship Or Make you feel Bad about Yourself … And the Only Way to Feel Better is to… BUY THE PRODUCT! Advertising is only One Piece of the Mix used to Communicate with Customers Advertising PULL PUSH A “PUSH” Promotional Strategy makes use of a company's sales force and trade promotion activities to create consumer demand for a product Producer promotes the product to Wholesalers, Wholesalers promote it to Retailers, and Retailers promote it to Consumers A “PULL” Selling Strategy requires high spending on advertising and consumer promotion to increase existing levels of consumer product demand If strategy is successful, Consumers will ask their Retailers for product, Retailers will ask Wholesalers, and Wholesalers will ask Producers “PULL” Advertising “PUSH” Advertising CAN ADVERTISING BE ETHICAL? Doesn’t Advertising try to make you do something you don’t have to do? Doesn’t Advertising rely on Claims that aren’t verifiable? How can it be proven, before you buy a product, that you’ll feel or look better? Advertising: Some Thoughts “Advertising may be described as the science of arresting the human intelligence long enough to get money from it.” ~Stephen Butler Leacock “It is difficult to produce a television documentary that is both incisive and probing when every twelve minutes one is interrupted by twelve dancing rabbits singing about toilet paper.” ~Rod Serling “In general, my children refused to eat anything that hadn't danced on TV.” ~Erma Bombeck WHICH IS ETHICAL? HERE’S THE WINNER! Advertising Federal Trade Commission (FTC) Regulates Advertisements and Advertising Practices Enforces Legal Requirement that Advertising not be UNFAIR or DECEPTIVE Advertising Advertising is UNFAIR if: Substantial Injury Might Result No Benefits to Consumers or Competition Advertising is DECEPTIVE if: Misrepresentation or Material Omission Misleading or Detrimental SEE ANYTHING THAT’S UNFAIR? Should Advertising target Users (Children) or Purchasers (Parents)? Is anyone being “substantially injured?” Are Advertisers responsible for Fat Kids? Will More Government Regulation Produce Ethical Advertising? IS THIS “FAIR” ADVERTISING? Who benefits from saying Advertisers are “Child Predators?” Does this Advertising “Substantially Injure” Competition? SEE ANYTHING MISLEADING? Would a “Use at Your Risk” Disclosure fix any Problems? WHAT’S REALLY BEING SOLD? Is Underage or Irresponsible Drinking being Encouraged? Should Advertisers be Concerned? WHERE’S THE DECEPTION? Would you feel “Deceived” if you knew that less than 2% of the Ingredients in Kraft’s Guacamole Dip are Avocadoes? QUESTION: Do you really want to know what’s the other 98%? Advertising Food and Drug Administration (FDA) 1997: Regulates Content of Direct-to-Consumer Prescription Drug Advertising (US and New Zealand) PRO: Educate Consumers, Encourage Treatment and Reduce Health Care Spending CON: Promotes Unnecessary Costs (Generics excluded) and Complex Information that may be Misleading Direct-to-Consumer Advertising "Kaiser Family Foundation found that every dollar drug companies spend on ads brings more than four dollars in additional sales.“ "16 million people expressly requested prescription medicines from their doctors as a result of advertising" Drug makers spent nearly $5 billion on direct-to-consumer advertising in 2006 and a 2004 study found that American TV viewers watch an average of 30 hours of drug ads per year. (Nielsen Media Research) EXPERT OR CELEBRITY? Dr. Jarvik does not practice clinical medicine; He does not treat patients. Dr. Jarvik also does not row; a body-double was used in the advertisement. QUESTION: Is Dr. Jarvik endorsing Lipitor as an “Expert” or a “Celebrity?” Does it make a difference? Is the Advertising “deceptive” if it infers he’s something that he isn’t? IS THIS HELPFUL? Advertising JANUARY 26 ELECTION CAMPAIGN Referendum (“Re-vote”) on Two Tax Measures passed by Oregon Legislature Measure 66: Increases Income Taxes for Top 2% of Taxpayers Measure 67: Increases Minimum Tax ($10 to $150) and Tax Rate for Corporations netting more than $250,000 JANUARY 26 ELECTION CAMPAIGN VOTE “YES” Health Care, Public Safety and Schools need Money Minimum Tax is “Paltry” and Most Corporations based out-of-state VOTE “NO” Raising Taxes won’t recover Lost Jobs Different Mix of Spending Cuts and Taxes is Better Who’s the “Target Market?” What are Key Points of “Message?” Who’s the “Target Market?” What are Key Points of “Message?”