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Social Psychology Last Day of Notes! 2 December 2014 “The line between good and evil is permeable and almost anyone can be induced to cross it when pressured by situational forces.” - Philip Zimbardo Social Psychology • study of how people think about, influence, and relate to others Social Cognition • how people think about themselves and others. – Major influence on our socialization – Examples: • our memories • biases towards others • Let’s look at a couple examples of how our social cognition influences us everyday – Attribution of behavior – Attitude formation Attribution Theory • We explain the behavior of others in one of two ways – disposition attribution or – situation attribution Did this old woman wreck her car because she is a bad driver (disposition), or did her brakes give out (situation)? Attributional Errors • • • • Fundamental Attribution Error False-consensus Effect Self-serving Bias Just-world Bias Fundamental Attribution Error • When analyzing another’s behavior, people tend to underestimate the impact of the situation and to overestimate the impact of personal disposition Just-world Bias (Phenomenon) • people tend to believe that bad things happen to bad people, and good things happen to good people. False-consensus Effect • people tend to overestimate the number of people who agree with them Self-Serving Bias • People tend to ignore the bad things that happen to them and only focus on the positives • Parallel to having an external locus of control Attitude Formation and Change • Attitude – a set of beliefs and feelings – Lots of research has been done on ways to affect people’s attitudes Which bag of chips would you buy? Attitude Formation and Change • Mere Exposure Effect – The more we are exposed to something, the more we will come to like it. This must be heaven!!! The Attitude - Behavior Relationship • Cognitive Dissonance Theory – People are motivated to have consistent attitudes and behavior – If a person’s attitude doesn’t match their behavior, they are motivated to change their… • ATTITUDE!! Cognitive Dissonance Theory • Festinger & Carlsmith study (late 1950s) Self-fulfilling Prophecy • The expectations we have about others can influence the way they behave Lucy believes that Charlie Brown doesn’t like to laugh. Lucy’s perception of Charlie leads her to unconsciously shape his unhappy behavior. • The most famous research of self-fulfilling prophecy is... Self-fulfilling Prophecy • Rosenthal & Jacobson’s study (1968) – The “Pygmalion in the Classroom” experiment Prosocial Behavior • Helping behavior • Lots of research in this area has been focused on bystander intervention – the conditions under which people nearby are more or less likely to help someone in trouble – Ex. Kitty Genovese murder case in New York • 38 witnesses, none intervened • Why not? • Diffusion of responsibility – AKA Bystander Effect – Studies suggest that the larger the number of people who witness an emergency situation, the less likely anyone is to intervene. Why is this so? Prosocial Behavior • Recent example of bystander effect – In May 2008, a Connecticut man gets hit by a car. The car flees. There are many witnesses. No one does anything to help. The Influence of Others on an Individual’s Behavior • There are many ways an individual’s behavior can be affected by another’s actions or even merely another’s presence. Let’s see some examples... Social Facilitation vs. Impairment • Facilitation – People perform well practiced or easy tasks better in front of an audience than they do when they are alone. • Impairment – Difficult tasks that they are not well-practiced in watched by others hurt performance. Compliance Strategies • Strategies people use to get others to comply with their wishes • Research suggests the following strategies are often used with success... • Please DO try these at home!!! Compliance Strategies • Foot-in-the-Door Phenomenon – If you can get people to agree to a small request, they will become more likely to agree to a larger follow-up request • Door-in-the-Face Phenomenon – If someone is given a large request first and reject it, they will look more favorably on a follow-up request that seems smaller in comparison