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Mata kuliah Dosen Pembuat Tahun : J0754 - Pengelolaan Organisasi Entrepreneurial : D3122 - Rudy Aryanto : 2009 Aplikasi Motivasi Organisasi Chapter 7 Learning Objectives – Explain differences between social learning theory and reinforcement theory – Discuss how self-managing can be useful in developing a motivation program – Describe how expectancy, equity, and goal-setting theories are used to motivate employees – Define intrinsic and extrinsic rewards and how these rewards influence employee motivation The Sage of Stock Options • Stock options – Have replaced salary and bonuses as the most significant part of executive pay – Place a lien against the company – When exercised, reduce the value of other stock shares – May reward one person and distress others Learning • One of the fundamental processes underlying behavior and motivation – A relatively enduring change in behavior occurs as a result of practice • Changes in behavior that characterize learning may be… – Adaptive and promote effectiveness – Non-adaptive and ineffective Social Learning • Behavior is acquired through observation and imitation of others in a social context – Continuous interaction of cognitive, behavioral, and environmental determinants – Can be positive or negative Social Learning • Social learning theory introduces… – Vicarious learning (modeling) – Symbolism – Self-control • Self-efficacy, a central part of social learning theory, has three dimensions – Magnitude – Strength – Generality Pygmalion Effect Pygmalion Effect The enhanced learning or performance that results from others having positive expectations of us. Operant Conditioning • Learning that occurs as a consequence of behavior – Operants are behaviors that can be controlled by altering reinforcers and the punishments that follow them • Behavior modification – An approach to motivation that uses principles of operant conditioning – Learning by reinforcement Example of Operant Conditioning S1 R1 S2 R2 Memo instructing subordinate to prepare budget Preparing weekly budgets Receiving valued praise from superior A sense of satisfaction Conditioned stimulus Conditioned operant response Reinforcing stimulus Unconditioned response Antecedent Behavior Consequence Principles of Operant Conditioning • Positive reinforcement – Action that increases the likelihood of a behavior • Negative reinforcement – Strengthens a behavior because the behavior removes some painful or unpleasant stimulus • Punishment – Undesirable consequence that results in the suppression of the behavior that brought it about • Extinction – Decline in response rate due to non-reinforcement Behavior Modification • Identify and define the specific behavior – Can it be seen? – Can it be measured? • Measure or count occurrences of the pinpointed behavior – Provides a baseline from which to determine if the behavior is changing Applied Behavior Modification • Conduct ABC analysis of the behavior – A = analyzing the antecedents – B = pinpointing critical behaviors – C = associated consequence • Then – Develop an action plan and strategies – Evaluate the behavior