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CODE OF ETHICS OBJECTIVES This Code has been adopted by the Australian Association of National Advertisers (AANA) as part of advertising and marketing self regulation. Its object is to ensure that advertisements and other forms of marketing communications are legal, decent, honest and truthful and that they have been prepared with a sense of obligation to the consumer and society and a sense of fairness and responsibility to competitors. This Code comes into effect on 1 January 2012. It replaces the previous AANA Code of Ethics and applies to all advertising and marketing communications on and from 1 January 2012. This Code is accompanied by a Practice Note which has been developed by AANA. The Practice Note provides guidance to advertisers, complainants and the Advertising Standards Board (Board) in relation to this Code. DEFINITIONS AND INTERPRETATION In this Code, unless the context otherwise requires: Advertising or Marketing Communications means any material which is published or broadcast using any Medium or any activity which is undertaken by, or on behalf of an advertiser or marketer, and •over which the advertiser or marketer has a reasonable degree of control, and •that draws the attention of the public in a manner calculated to promote or oppose directly or indirectly a product, service, person, organisation or line of conduct, but does not include Excluded Advertising or Marketing Communications. Advertising or Marketing Communications to Children means Advertising or Marketing Communications which, having regard to the theme, visuals and language used, are directed primarily to Children and are for Product. “Product” is defined in the Code for Advertising & Marketing Communications to Children as follows: Product means goods, services and/or facilities which are targeted toward and have principal appeal to Children. The Board means the board appointed by the Advertising Standards Bureau from time to time, the members of which are representative of the community, to administer a public complaints system in relation to Advertising or Marketing Communications. Children means persons 14 years old or younger and Child means a person 14 years old or younger. Excluded Advertising or Marketing Communications means labels or packaging for products, public relations communications (corporate or consumer) and related activities and, in the case of broadcast media, any material which promotes a program or programs to be broadcast on that same channel or station. Medium means any medium whatsoever including without limitation cinema, internet, outdoor media, print, radio, telecommunications, television or other direct-to-consumer media including new and emerging technologies. Prevailing Community Standards means the community standards determined by the Advertising Standards Board as those prevailing at the relevant time in relation to Advertising or Marketing Communications. Prevailing Community Standards apply to clauses 2.1 – 2.6 below. The determination by the Board shall have regard to Practice Notes published by AANA and any research conducted by the Advertising Standards Bureau. SECTION 1 COMPETITOR COMPLAINTS1 1.1 Advertising or Marketing Communications shall comply with Commonwealth law and the law of the relevant State or Territory. 1.2 Advertising or Marketing Communications shall not be misleading or deceptive or be likely to mislead or deceive. 1.3 Advertising or Marketing Communications shall not contain a misrepresentation, which is likely to cause damage to the business or goodwill of a competitor. 1 Complaints under Section 1 are made to the Advertising Claims Board, http://www.adstandards.com.au/process/claimsboardprocess Australian Association of National Advertisers Suite 301, 100 William Street Sydney NSW 2011 P +61 2 9221 8088 F +61 2 9221 8077 E [email protected] W www.aana.com.au 1 January 2012 1 of 2 CODE OF ETHICS 1.4 Advertising or Marketing Communications shall not exploit community concerns in relation to protecting the environment by presenting or portraying distinctions in products or services advertised in a misleading way or in a way which implies a benefit to the environment which the product or services do not have. 2.4 Advertising or Marketing Communications shall treat sex, sexuality and nudity with sensitivity to the relevant audience. 1.5 Advertising or Marketing Communications shall not make claims about the Australian origin or content of products advertised in a manner which is misleading. 2.6 Advertising or Marketing Communications shall not depict material contrary to Prevailing Community Standards on health and safety. SECTION 2 CONSUMER COMPLAINTS2 SECTION 3 OTHER CODES 2.1 Advertising or Marketing Communications shall not portray people or depict material in a way which discriminates against or vilifies a person or section of the community on account of race, ethnicity, nationality, gender, age, sexual preference, religion, disability, mental illness or political belief. 3.1 Advertising or Marketing Communications to Children shall comply with the AANA’s Code of Advertising & Marketing Communications to Children and section 2.6 of this Code shall not apply to advertisements to which AANA’s Code of Advertising & Marketing Communications to Children applies. 2.2 Advertising or marketing communications should not employ sexual appeal in a manner which is exploitative and degrading of any individual or group of people. 3.2 Advertising or Marketing Communications for motor vehicles shall comply with the Federal Chamber of Automotive Industries Code of Practice relating to Advertising for Motor Vehicles. 2.3 Advertising or Marketing Communications shall not present or portray violence unless it is justifiable in the context of the product or service advertised. 2.5 Advertising or Marketing Communications shall only use language which is appropriate in the circumstances (including appropriate for the relevant audience and medium). Strong or obscene language shall be avoided. 3.3 Advertising or Marketing Communications for food or beverage products shall comply with the AANA Food & Beverages Advertising & Marketing Communications Code as well as to the provisions of this Code. This section does not form part of the Code of Ethics and is provided here for information only. COMPLAINTS UNDER THE AANA SELF REGULATORY SYSTEM Complaints about the content of an advertisement or marketing communication can be made under this Code and the other AANA Codes to the Advertising Standards Bureau3. You can make a complaint by: •Lodging a complaint online at: http://www.adstandards.com.au/process/theprocesssteps/makingacomplaint •Writing a letter (and sending via post or fax) to: The Advertising Standards Bureau Level 2 97 Northbourne Avenue TURNER ACT 2612 Fax: (02) 6262 9833 Once the Advertising Standards Bureau has received your complaint, it then assesses the complaint to determine whether it is eligible for consideration by the Advertising Standards Board. The Board is the body established to consider complaints. If accepted the advertiser/marketer is notified and a response is requested. The complaint is then considered by the Board and the advertiser and complainant are advised of the determination. A case report is then published. The original complainant or advertiser/marketer can also ask for a review of the determination. 2 Complaints under Section 2 are made to the Advertising Standards Board http://www.adstandards.com.au/process/theprocesssteps 3 If your complaint is about a program (not an advertisement) on television or radio, please contact the relevant industry body. Australian Association of National Advertisers Suite 301, 100 William Street Sydney NSW 2011 P +61 2 9221 8088 F +61 2 9221 8077 E [email protected] W www.aana.com.au 1 January 2012 2 of 2