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UNIT 4: SOCIAL PSYCHOLOGY Essential Task 4-2: Discuss attitude formation and how attitudes change with specific attention to schema, primacy effect, cognitive dissonance and the central and peripheral routes to persuasion. Fundamental Attribution Error Self-Serving Bias Attribution Just-World Hypothesis We are here Individualistic vs. Collectivistic Culture Cognitive Dissonance Attitudes and Persuasion Routes to Persuasion Unit 12: Social Psychology Impact of Others on You Conformity Schema Attraction InGroup/OutGroup Group Behavior Compliance Group Polarization Group Think Social Cognition: How you think about people ◦ Impression Formation – how do you construct your social cognition? ◦ Primacy effect ◦ Early information about someone weighs more than later information in forming impressions ◦ We are “cognitive misers” ◦ Self-fulfilling prophecy ◦ A person’s expectations about another elicits behavior from the other person that confirms the expectations ◦ “Hostile” partners continued to be more hostile ◦ Randomly identified “bloomers” made greater gains ◦ Schemata ◦ Stereotypes Impression Formation ◦Schemata ◦Ready-made categories ◦Allow us to make inferences about others (good for cognitive misers) ◦Also plays a major role in how we interpret and remember information ◦We will remember characteristics of our schema that weren’t there Impression Formation ◦Stereotypes ◦ A set of characteristics believed to be shared by all members of a social category ◦ It is usually unfair ◦ Most often applied to sex, race, occupation, physical appearance, place of residence, membership in a group or organization ◦ Can become the basis for self-fulfilling prophecies Attitudes ◦ The Nature of Attitudes ◦ Relatively stable ◦ Beliefs – facts and general knowledge ◦ Feelings – love, hate, like, dislike ◦ Behaviors – inclination to approach, avoid, buy ◦ Self-monitoring ◦ High self-monitors look for cues about how they are expected to behave ◦ Makes using attitudes to predict behavior difficult ◦ Low self-monitors express and act on their attitudes consistently making prediction easier Attitude Development ◦Many factors contribute to the development of attitudes ◦Imitation ◦Reward ◦Teachers ◦Peers ◦Mass media Attitudes Can Affect Action ◦ Our attitudes predict our behaviors imperfectly because other factors, including the external situation, also influence behavior. Attitude Change ◦Process of persuasion ◦Must get and maintain the person’s attention (Sex and humor and sex and then some more funny sex) ◦Must comprehend the message ◦Comprehension leads to acceptance Attitude Change ◦Communication model – how the message gets comprehended and then accepted ◦ Source (credibility is key) ◦ Message itself (more effective when it acknowledges other arguments and then gives novel ones – a little fear is good) ◦ Medium of communication (writing good for complex, media better for audience with a gist, face-to-face is the best) ◦ Audience’s characteristics Routes a Message Can Take to Persuade You ◦ Central Route to Persuasion ◦ when the attitude of the audience, or individual, is changed as a result of thoughtful consideration of the message. ◦ Peripheral Route to Persuasion occurs when positive or negative cues (such as images, sounds, or language) are associated with the object of the message. ◦ An advertisement featuring a song that the audience member likes, or a person whom the audience member sees as appealing might cause a person to have positive feelings toward the brand, without that person ever thinking deeply about the message. Audience Characteristics ◦Most difficult to change if ◦ Strong commitment to present attitude ◦ Attitude is shared by others ◦ The attitude has been held since early childhood ◦Up to a point the larger the difference between message and audience the more likely attitudinal change will occur ◦Low self-esteem more likely to change Cognitive Dissonance Theory ◦ (Leon Festinger 1957) ◦ Occurs whenever a person has two contradictory cognitions or beliefs at the same time. They are dissonant, each one implies the opposite of the other. ◦ The less coerced and more responsible we feel for an action the more dissonance. The more dissonance the more likely we are to change our attitude ◦ It creates an unpleasant cognitive tension and the person tries to resolve in the following ways: Resolution of Cognitive Dissoance 1. Sometimes changing your attitude is the easiest way to ◦ solve this. Example: I am a loyal friend, but yesterday I gossiped about my friend Chris . . . Well I can’t change my action . . . but I don’t want to change my view of myself, so my attitude about Chris must be wrong. He is more of an acquaintance than a friend. 2. Increase the number of consonant elements – the number of thoughts that back one side. ◦ It was awesome gossip 3. Reduce the importance of one of both of the sides ◦ The person I gossiped with won’t really tell that many people.