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Tamara Holling Hardworking … Passionate about Marketing … Eager to Learn Calgary, AB | 403-620-7429 | [email protected] profile Results-focused marketer and sales professional with experience in social media, content marketing, customer engagement, brand building and exceptional work ethic. Recognized by coworkers, clients and employers as an enthusiastic and creative contributor who always steps up to take on additional responsibility. skills Content Marketing Strategy Brand Building Leadership & Management Lead Generation Content Creation Content Management Web Analytics Customer Engagement Networking Project Management Social Media Marketing Digital Marketing Strategy experience GOLDEN ENVIRONMENTAL MAT SERVICES Marketing Manager OCTOBER 2015 – MARCH 2016 Recruited to help grow the small energy services company by developing and executing a marketing plan and strategy. Accountable for designing marketing messages, content, creating and managing online ad campaigns, and building a positive digital presence. Increased overall marketing reach by an average of 103% monthly in 6 months through social media, integrated media campaigns and website redesign. Boosted lead generation by 87% for current employer through cold calls, social media, email marketing and form submissions on website. Introduced new digital marketing strategies to managers and business owners to increase public knowledge, interest and overall awareness of the business including expanding the online presence. Developed and managed as a single member team, the marketing strategy for the company that is inline with company objectives, culture and goals. Redesigned website to optimize search engine results, increase user awareness of brand and drive lead generation and sales. Investigated opportunities to influence the growth of companies such as trade shows, promotional deals, innovation awards and pitch competitions. TROY LIFE & FIRE SAFETY Service Coordinator / Tender Administrator OCTOBER 2013 – OCTOBER 2015 Recruited to help coordination team to coordinate and schedule important life safety inspections and repairs for large existing client base. Responsibility further increased to include administration, management and tracking of tender invites that came through to the company. Supervised and managed a small team while encouraging first-rate customer service and coping with any problems or issues that arose. Analyzed potential contract opportunities within designated territory and submitted RFP and RFQ documents to obtain future work. Provided ongoing support to Senior Level Estimators, Project Managers and Regional Managers for gathering information, organizing meetings and events and managed tender bids and invitations. Managed the coordination of Life Safety Inspections, repairs and emergency service for National Accounts throughout Alberta including remote locations. As a Coordinator, have received several positive testimonials from the Nationals team and direct clients. THE DIVE SHOP Store & Marketing Manager JUNE 2009 – SEPTEMBER 2013 Joined this small local company as a member of the team to help increase sales and customer service support. Quickly excelled and increased responsibilities and roles to include management of store and all marketing initiatives. Ability to execute effective forms of communications through online articles, print media, newsletters, emails and social media for internal and external audiences comprising of contractors, clients and colleagues. Increased sales by 45% by converting leads, great customer service, online presence, email marketing and newsletter campaigns. Supervised and managed a small team while encouraging first-rate customer service and coping with any problems or issues that arose. Boosted online followers on Facebook from 200 to over 1000. Hosted several events for clients including customer appreciation, environmental awareness and sport awareness throughout the year. education MARKETING & STRATEGIC COMMUNICATIONS CERTIFICATE; MOUNT ROYAL UNIVERSITY; SPRING 2016 Classes in Brand Strategy, Digital Marketing Research, Content Marketing Strategy, Managing Content for Social Media and Social Media Analytics and Optimization. Created marketing strategies for fictional and real organizations to help solve problems with the majority of attention focusing on social media. BACHELOR OF ARTS, COMMUNICATIONS STUDIES; UNIVERSITY OF CALGARY; JUNE 2013 Graduated with an above average GPA – 3.1/4.0 Helped the University of Calgary restructure the Disciplinary Actions webpage to be more user friendly, have a general readability level and informative for students and staff. Applied technical theories such as Postmodernism and Semiotics to everyday communications in seminar setting lectures. Completion of classes in New Media, Technology and Society, Critical Media Studies, Professional and Technical Communications, Rhetoric Communication in Online Environments and Popular Culture volunteer experience Marketing Advisor; Delta West Academy; June 2015 (Ongoing) Volunteer; Big Hearted Cowboys Charity; June 2015 Fan Zone Volunteer; World Junior Hockey Tournament – Hockey Canada; December 2011 technical Skills Computer literate with proficient skills in using Word, Excel, Powerpoint, Outlook, Photoshop, Adobe and able to quickly learn new software Confident use of CRM platforms including Hubspot, Sales Force and Marketo Confident knowledge of analytical tools like Google Analytics, Google Adwords, Sidekick and those found on social media platforms Effective and confident use of social media platforms such as Facebook, Twitter, YouTube, LinkedIn Instagram, HootSuite, Google and WordPress for multiple audiences