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Inferring the Causes of Behaviour: Attribution • Attribution is the process by which a person infers other people’s motives or intentions • Attribution must take into account internal as well as external causes of behaviour Why People Make Attributions • People use attributions to maintain a sense of control over their environment • Knowledge about the causes of events helps predict and control similar events in the future Errors in Attribution • Errors or bias can occur in making attributions about the behaviour of others • Sometimes errors occur because people use mental shortcuts that are not accurate The Fundamental Attribution Error • When people commit the fundamental attribution error, they assume people’s behaviour is caused by their internal dispositions and situational influences are underestimated The Actor-Observer Effect • The actor-observer effect is the tendency to attribute the behaviour of others to internal causes • One’s own behaviour is attributed to situational causes The Self-Serving Bias • • The self-serving bias is the tendency for people to feel their positive behaviours are due to their internal traits At the same time, they blame their failures and shortcomings on external, situational factors Social Influence • Social influence refers to the ways people alter the attitudes or behaviours of others – Conformity – Obedience Conformity • When a person changes her or his attitudes or behaviours so they are consistent with those of other people or norms, the person is exhibiting conformity Conformity • Solomon Asch found that people in a group adopt its standards • Seven to nine people were asked to judge which of three lines matched a standard line • Only one group member, the “naïve” participant, was really unaware of the purpose of the study • The other “participants” deliberately gave false answers • Asch found some naïve participants would go along with the group, even when the answer they gave was obviously wrong Asch & Sharif Conformity and Independence How Do Groups Cause Conformity? • One factor that leads to • Another important conformity is the amount of information available when a decision is made • When people are uncertain of how to behave in an ambiguous situation, they seek the opinions of others variable is the relative competence of the group • Conformity increases if people feel group members are more competent than they are How Do Groups Cause Conformity? • Position within a group also affects behaviour • The public nature of behaviour also determines behaviour • The more secure • People are more one’s status, the more likely to make independently one will decisions inconsistent behave with the group if decisions are private Remember the video? Why Do People Conform? • The social conformity approach states that people conform to avoid the stigma of being wrong or deviant • Attribution also explains conformity • When a person can identify causes for group behaviour they disagree with, conformity decreases Why Do People Conform? • Independence can explain conformity (or lack of it) • But, independence can be risky, and be seen as deviant • Last, conformity can be due to expediency • It is efficient to go along with people one trusts Not Conforming • Dissenting opinions help counteract group influence and conformity • A consistent opposing voice can exert subtle influence • It can foster a sense of liberation, even when the opposition has little status or power Obedience • Obedience is compliance with the orders of another person or group • Classic studies of obedience were performed by Stanley Milgram • Milgram told participants they would be participating in a study of the effects of punishment on learning Obedience Study - Milgram Obedience • Their task was to administer electric shock to a “learner,” but in reality, the “learner” was a confederate • Milgram found that 65% of all participants could be coaxed to deliver every level of shock Figure 13.7 Milgram’s Obedience Study Explaining Milgram’s Results • Milgram may have found high obedience because his participants were volunteers • Other researchers found that obedience to authority is not specific to Western culture, and that it applies to men and women, and younger and older individuals Ethical Issues • Milgram’s study raised ethical issues • To ensure that there are no long-lasting ill effects from participating in a study, participants are debriefed • Debriefing means informing participants about the true nature of a study after its completion The Bystander Effect • The bystander effect is that as the number of people present at an emergency increases, people often watch, but do not help • Latané and Darley found that before deciding to help, people must decide if there is actually an emergency The Bystander Effect • People may also experience diffusion of responsibility (feeling they cannot be held responsible for not helping) – E.g. Kitty Genovese Murder Latane` and Darley Relationships and Attraction • Interpersonal attraction is the tendency of one person to evaluate another in a positive way Proximity • Decades of research show that the closer people are geographically, the more likely they will become attracted to one another Interpersonal attraction Physical Attractiveness • Many studies show that people are romantically attracted to those they find physically attractive • People assume attractive individuals have more positive traits and characteristics • More power, status, and competence is ascribed to physically attractive individuals Attitude Similarity and Attraction • If you perceive someone’s attitudes as similar to your own, the probability of liking that person increases Intimate Relationships and Love • Intimacy is a state in which each person in a relationship is willing to selfdisclose and express important feelings and information to the other person • The process of disclosure makes each person feel valued and cared for Intimate Relationships and Love • Men tend to be more self-disclosing with a woman than another man • Men are less likely to be self-disclosing and intimate What is love?