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Marketing The Planning Process Planning Introduction The Planning Process Generally, plans cover at least four areas: Marketing Objective and Strategy (The 5 Ps) Advertising Objective and Strategy Creative Strategy (The Advertising Message) Media Objective and Media Strategy Other Plans and Strategies Sales Promotion, PR, etc. Planning Introduction The Planning Process This approach isn’t for everybody. Generally, this approach is right for a consumer-oriented marketer. For example, a small industrial firm might emphasize other things - such as: Trade Shows Their own Sales Force or Sales Reps Current Customer Relationships And also do some Trade Advertising However, the underlying principles apply. Planning Introduction A Ten Part Process Evaluation 1. Situation Analysis 2. Research 3. Problems & Opportunities Goal Setting 4. Marketing Objective 5. Budget And then... Planning Introduction A Ten Part Process Building the Plan 6. Strategies 7. Advertising Creative 8. Media 9. Sales Promotion + Other appropriate “IMC” plans and strategies 10. Evaluation Now let’s go step by step… 1. Situation Analysis Planning Also called Background Review It’s a Summation of current knowledge: Current Users Seasonality Geography Creative Requirements Purchase Cycle Competitive Review And anything else that might help you understand your situation. 2. Research Planning You do Secondary Research first You do Primary Research second Research is usually in these three areas: Target Audience Factors That Motivate Purchase Behavior Improve Understanding, Gain Insight Improve Effectiveness, Gain Insight Unique Brand Characteristics Look for key point of difference 2. Research Planning Research Techniques: Qualitative Research Quantitative Research Focus groups One-on-one interviews Surveys Observation Experiments When preparing The Research Plan Be sure to know what you’re looking for! 3. Problems & Opportunities Planning Also known as a “SWOT” Analysis Strengths, Weaknesses, Opportunities, Threats “For every problem there is an opportunity” Understanding problems is a critical skill Identify the right problem and you’re on the road to the solution And, whatever you do… Don’t solve the wrong problem! 4. The Objective Planning The Marketing Objective is a number It is the goal of your marketing activities Usually, It it is a sales or volume goal may be difficult to get to, but the final answer is simple and measurable. 5. The Budget Planning Determining a budget usually involves asking two very important questions: How much will it take? How much do we have? Here are ways marketers work to develop good answers to those questions. 5. The Budget Planning Budgeting Methods Historical expenditures A to S ratio (Advertising to sales ratio) Elements of the budget Advertising (Media and Production) Sales promotion (may include discounts) PR and Event marketing All other 6. Strategies Planning Marketing Strategies state how you will fulfill the Objective The Marketing Strategies become discipline-specific objectives for… Advertising Creative Advertising Media Sales Promotion and Public Relations 7. Advertising Creative Planning Creating The Advertising Message: A Sample Creative Strategy Template: To convince: ___________________ Target Audience To use: ___________________ Brand/Product Instead of: ___________________ Competition Factors that influence Because: ___________________ purchase behavior + (Target Audience Insight) 7. Advertising Creative Planning Creating The Advertising Message: A Sample Creative Strategy: To convince: ___________________ Adults 35-54 To buy: ___________________ Volkswagen Instead of: ___________________ Other cars Volkswagen will last Because: ___________________ a long time 7. Advertising Creative Planning Creating The Advertising Message: To convince: To buy: Instead of: Because: ___________________ Adults 35-54 ___________________ Volkswagen ___________________ Other cars Volkswagen will last ___________________ a long time 8. Advertising Media Planning Media Objectives usually include: Target Audience Geography Seasonality Reach or Frequency objective The Media Plan will work to achieve those objectives in the most efficient way. 8. Advertising Media Planning A Media Flow Chart can help you visualize the Media Plan: Put a calendar time-line across the top Place the media down the side 8. Advertising Media Planning A Media Flow Chart can help you visualize the Media Plan: Put a calendar time-line across the top Place the media down the side 9. Sales Promotion & PR Planning Sales Promotion Consumer Promotion = Win/Free/Save Sweepstakes & Contests Added Value Extras/Bonus Packs Coupons/Savings/Rebates Trade Promotion = Allowances Other Payments/Incentives Events/Sales Contests 9. Sales Promotion & PR Planning Public Relations = Product Publicity Opportunities 3rd Party Endorsements & “Influencers” (columnists, talk show hosts, etc.) Press Relations Other Strategic Publicity May also include… Event Marketing 10. Evaluation Planning It starts and ends with Research Methods for evaluating the plan. Input/learning for next year’s plan Methods include: Tracking studies Attitude, usage, and awareness studies Creative Recall Persuasion