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Internet Marketing These timely articles on Internet Marketing are available at www.iblogmarketing.com. Visit our blog regularly to keep up to date on Internet marketing technology and trends. Internet Marketing Required to Fuel Economic Recovery- Part I Posted by Louis Del Monte on 3/23/09 • Part 1: The Current Reality At this point, almost everyone is being affected by the worst recession since the great depression. Both small and large businesses alike are scrambling to cut losses and find a way back to profitability. There is wide agreement that advertising is the lifeblood of business. Yet, advertising itself is going through a major metamorphosis. Let’s just look at two key factors: • Total advertising spend • Shifts in advertising spend to other media, such as the Internet & mobile devices First, let’s consider total advertising spend. Forecasted total advertizing spend for 2009, according to the 2008 Starcom MediaVest Group’s Annual Media Futures Report, is predicted to decrease a record 2.4 percent. This is the largest year-over-year decrease ever predicted. In my opinion, this forecast may even be optimistic. For example, Morgan Stanley Research recently published its analysis of U.S. Ad Spend versus the Gross Domestic Product (GDP). From its data, if the GDP year-over-year growth is flat (2009/2008) the ad spend could decline 4%. Couple this with the U.S. Federal Reserve’s forecast that the economy won’t see even a moderate recovery until 2010 and a gloomy picture emerges. Second, let’s consider shifts in advertising spend to other media. Almost every forecast is predicting advertising expenditures to decrease in traditional media, including print, radio, and television, and migrate to the Internet. In fact, almost six out of ten national advertisers polled indicated they intended to increase their Internet budget in 2009. For example, according to Advertising Age, February 21, 2009, GM’s 117-page plan included a statement that the company “will continue to lead the industry in digital and search–marketing capability.” They also quoted a GM spokeswoman’s elaboration, “You’ll continue to see more digital and social media activation as integral parts of our advertising and marketing efforts, because it’s cost-effective, efficient and allows for deeper customer engagement on their terms.” GM is not alone in their drive to the Internet. In the same article, Ad Age quoted a Chrysler spokeswoman, “We are focused on our Interactive lead strategy. We increased our leads from 270,000 in 2007 to 605,000 in 2008 … We made it easier for customers to submit a request for information on our own Chrysler, Jeep or Dodge site…” The current reality is that Internet marketing, advertising, and public relations is out performing their traditional counterparts. However, there are numerous Internet marketing, advertising, and public relations campaign methodologies. This begs a key question: What is the right Internet Marketing Plan for my business? I will address this question in my next post: Part 2: The Internet Marketing Plan, which will post on April 6, 2009. www.iblogmarketing.com Social Media Marketing Critical To Business Success - Part I Posted by Louis Del Monte on 4/20/09 • Part 1: What is Social Media Marketing? There is an old saying: “If you live long enough, what’s old becomes new again!” That saying generally referred to fashions, but it is also becoming true of Social Media Marketing. Most businesses back in the 1950’s relied heavily on “word of mouth”. Of course, there were also several significant advertising mediums available, such as newspaper, radio, direct mail, and the new embryonic media called television. However, “word of month” played a significant role and for some businesses was their life blood. In today’s high-tech world, “word of mouth” still plays a significant role. Let’s look at some recent statistics: • Recommendations from family and friends totally outweigh other consumer touchpoints when it comes to influencing purchases (ZenithOptimedia, AdAge, April, 2008) • 86.9% of respondents said they would trust a friend’s recommendation over a review by a critic, while 83.8% said they would trust user reviews over a critic. (Marketing Sherpa, July 2007) • Consumers say that word of mouth is still the number one influencer in their apparel (34.3%) and electronics (44.4%) purchases (Retail Advertising and Marketing Association/BIGresearch Study, November 2008) • According to a global Nielsen survey of 26,486 Internet users in 47 markets, consumer recommendations are the most credible form of advertising among 78% of the study’s respondents. (Nielsen, “Word-of-Mouth the Most Powerful Selling Tool”, October 2007) Undeniably, on the Internet, “word of mouth” has become “word of mouse” and a critical element in influencing the decisions people make. For example, comScore and the Kelsey Group reported that reviews generated by fellow consumers on Internet shopping sites had a greater influence than those generated by professionals (comScore/The Kelsey Group, October 2007). What does “word of mouth” have to do with Social Media Marketing? Actually, it has everything to do with Social Media Marketing. Just consider the results of JupiterResearch. Online social network users were three times more likely to trust their peers’ opinions over advertising when making purchase decisions. (”Social Networking Sites: Defining Advertising Opportunities in a Competitive Landscape,” JupiterResearch, March 2007). What is Social Media Marketing? From my view point, Social Medial Marketing is a form of Internet marketing which seeks to achieve branding, marketing communication, and sales through: • Participation in social media sites – such as Facebook, MySpace, Classmates.com, YouTube, Flickr, iBlogBusiness, iBizRadio, LinkedIn, and Digg • Utilization of social media – such as blogs, micro-blogs (like Twitter), audio/video media & podcasts, and public bookmarks Now, we are ready to address the key question: Why is Social Media Marketing critical to business success? Stay tuned for Part 2, which addresses this question. www.iblogmarketing.com Podcasts Yield High Return on Investment for Businesses – Part I Posted by Louis Del Monte on 5/11/09 • Part 1: Whar are business podcasts? Podcasts have become one of the fastest growing media of all time. According to eMarketer.com, February 2009, almost 22 million U.S. Internet users are listening to podcasts. eMarketer.com is forecasting the number of U.S. listeners to nearly double by 2013. For those of you that are new to podcasting let me explain what podcasting is and why it has become so popular. Podcast Basics In general, podcasting is the method of distributing multimedia files, such as audio programs or music videos, over the Internet for playback on mobile devices and personal computers. In the recent past, a “mobile” device meant owning an iPod or a laptop computer. Today, almost every “smart” mobile phone being sold is capable of downloading podcasts for future playback. So what does this all have to do with business? In a word: Everything! Podcasting gives businesses a new and highly effective way to communicate with their target market. By using podcasts, a business can provide their target market (i.e. the listeners/viewers) the convenience to listen to or view the “show” when they want, where they want, and how they want. Let’s just look at few of the ways businesses can use podcasts. Sponsorship - First, a business can sponsor a popular podcast, similar to a sponsored ‘old-time’ radio show. For example, this could be a pre-roll commercial (i.e. before the podcast starts), or be mentioned by the podcaster during the podcast (i.e. a testimonial), or a post-roll commercial (i.e. at the end of the podcast). These types of commercials have been the bread-and-butter of terrestrial radio since its inception and easily translate to podcasts, which is often described as “time shifted radio”. PodfomercialSM - Another way businesses can use podcasts is by providing content and essentially creating a podfomercialSM (i.e. podcast infomercial). This is the format used on our weekly podcast Internet radio program, Radiospectives (www.radiospectives.com). Our methodology is a simple one. We interview some of the nation’s top business and community leaders, subject-matter experts, and people in the news who bring you into their circle of expertise and give you the inside scoop on the important topics in business today. This is win-win! The listener gets valuable business information and insight. The interviewees get valuable exposure. For those of you that haven’t visited Radiospectives, let me invite you to do so. It will not only give you a good feel for this type of business promotion, but I also think you will find the content highly resourceful. The Radiospectives 2009 podcast schedule is currently focusing on businesses surviving and thriving in a tough economy, going green, and using Internet Web 2.0 technologies to get a leg-up on the competition. Business can also use podcasts to document corporate events, such as a stockholders meeting or a grand opening. In fact, they can be used for any type of business communication, internally or externally. Now that we’ve covered what podcasts are, their amazing popularity, and some of the ways businesses can use them, let’s address the real question. Will a business get a return on investment using podcasts? I’ll address this question in our next post, Part 2: How can businesses monetize podcasts? Stay tuned! www.iblogmarketing.com