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Enhancing Students’ Collaborative Learning Through Podcasts LIBBY ROTHWELL Kingston University MING NIE University of Leicester GILLY SALMON University of Leicester Abstract We report here on a study at Kingston University which sought to integrate informal podcasts with formal face-to-face teaching to support students’ collaborative learning. The impact of podcasts on students’ learning experiences was captured through focus groups, personal interviews and an end-of-semester questionnaire. Findings of the study indicate that the conversational style of the podcasts appealed to students. Students felt that the topics and content of the podcasts were interesting, relevant and useful. Students also highlighted how podcasts helped them to learn by drawing together different viewpoints from fellow students, mentors and tutors. Introduction The study was conducted at Kingston University during 2006, within a level one core module in the English Language and Communication degree programme. Sixty-five students from Journalism, Literature, Creative Writing, French, Drama, Business and Sociology took the module, which embeds academic skills development activities within an introduction to the study of intercultural communication. The module was delivered in face-to-face lectures and seminars and assessed by portfolio tasks. Five trained student mentors from level three worked with staff to support students’ learning throughout the module. In order to encourage students from different subjects to learn from each other and to form a learning community, six podcasts were developed. These podcasts were 10-minute audio files delivered via Blackboard VLE. Each podcast consisted of a variety of elements: staff summaries of key concepts, interviews with students, discussions and conversations on assessment tasks between students, mentors and tutors, top tips on presentation and research skills given by mentors, and local resources on personal development. One podcast was generated entirely by the mentors. The study was conducted within the Higher Education Academy funded research project called IMPALA (Informal Mobile Podcasting And Learning Adaptation). IMPALA investigates the impact of podcasting on student learning in HE. It aims at delivering a testable and transferable model of podcasting, developing subject-specific exemplars and user cases, and providing guidelines for integrating podcasting into different disciplines. Podcasting for Education With increased broadband connections, freely downloadable software to create sound files, and the popularity of portable MP3 players (EDUCAUSE, 2006), podcasting has captured the attention of academics and practitioners in education. The adoption of Web2.0 applications that enable users to generate and share content and form online communities have also contributed to the popularity of podcasts (Edirisingha & Salmon, forthcoming). Currently, there are many experiments being carried out in the UK universities to explore the potential of podcasting in supporting student learning in higher education. However, few evaluations have been done to examine the impact of podcasting on the student learning experience. Chan and Lee’s (2005) pilot study shows that informal podcasts can help address students’ preconceptions and alleviate their pre-class anxieties. Chinnery (2006) reports on a study of using podcasts to bring an authentic cultural experience to students learning foreign languages. Edirisingha et al., (2006) demonstrate an example of integrating informal podcasts with Virtual Learning Environments (VLEs) to support student online learning in an engineering module. Brittain et al. (2006) report an experiment in which students were provided with podcasts of lectures. They note that podcasting lectures could give students an opportunity to review the lecture materials and help them improve their retention of the information presented in the lectures. The potential to integrate podcasting within different disciplines and to support different learning aspects in higher education needs further exploration. This paper demonstrates an example of integrating podcasting with face-toface teaching to enhance student collaborative learning. Dialogue for Education Dialogue plays a significant role in teaching and learning processes (Webb et al., 2004; Allen, 2005). Laurillard (2002) emphasizes the importance of dialogue for university education and proposes a Conversational Framework, which considers the teaching learning process as ‘an iterative conversation’. According to Webb et al. (2004), dialogue includes instructions, guidance and feedback from teachers, interactions with fellow students and other people, and dialogue with the learner himself. The philosophy that dialogue is important for learning was originally derived from Vygotsky’s (1978) sociocultural theory of learning which emphasizes that learning takes place through social interaction. In particular, Vygotsky (1978) develops the notion of Zone of Proximal Development which measures how social environment and peer collaboration influence individuals’ thinking and learning. He defines Zone of Proximal Development as: The distance between a child’s actual developmental level as determined by independent problem solving and the higher level of potential development as determined through problem solving under adult guidance or in collaboration with more capable peers. (Vygotsky, 1978, p. 86) Wenger (1998) proposes another social theory of learning which perceives that learning takes place in a “Community of Practice”. The concept of a community of practice refers to a group of people who share common problems or interests, and work collaboratively to exchange ideas towards better solutions. Webb et al. (2004) comment that Wenger’s work emphasizes learning as an active participation process which combines “doing, talking, thinking, feeling and belonging”. Allen (2005) suggests that community members who can share each others’ viewpoints and perspectives through discussion and debate will come to a better understanding of problems. Therefore, fostering such communities of practice between students, tutors and others through collaborative work can significantly contribute to students’ learning (Taylor, 2003). Webb et al. (2004) conclude that for these communities, dialogue seems to be an essential component. Both Vygotsky’s and Wenger’s work emphasize the importance of social interaction on individuals’ learning. Educational researchers have criticized that the approaches to teaching and learning adopted by many higher education institutions are based on the perception that learning is an individual process (Wenger, 1998; Allen, 2005). Allen (2005) stresses that the composition of learning groups and an emphasis on the interaction of learners with one another can substantially contribute to individual learning. With the advent of online teaching and learning technologies, electronic communication are increasingly being embedded within learning environments, which has resulted in new opportunities and challenges for supporting learning through online communication and dialogue (Webb et al., 2004). Barker (2002) suggests that any online communities must provide communication mechanisms to promote knowledge and understanding through dialogue, discussion and debate. Allen (2005) looks into the ways in which conversation can be used as an approach to design online communities and support online learning. With the development of digital technology, digital audio files in the format of MP3 are increasingly available to be downloaded and used for educational purposes. There is a growing interest in digital audio files loaded onto students’ own mobile devices, especially MP3 players, which may offer platforms for a variety of services with potential impact on teaching and learning in HE (Edirisingha & Salmon, forthcoming). The use of digital forms of dialogue in learning and teaching processes needs further exploration. This paper reports on a study exploring the use of podcasting dialogue to support student learning. Methodology The impact of podcasting on students’ learning was captured through qualitative and quantitative methods. Quantitative data was captured through an end-of-semester questionnaire with thirty-five students, developed to gather data on students’ pattern of listening to podcasts. Questions included how many podcasts students listened to, when and where they listened and reasons for not listening. The data was analyzed using Excel and employing descriptive methods. The qualitative data was captured through two focus groups with eight students in the middle of the semester and personal interviews with six students at the end of the semester. Student interviews, lasted about an hour, and were conducted using a semi-structured interview schedule developed to explore how student learning is supported by podcasts. Staff experience of developing podcasts was gathered through a personal interview with the lecturer who developed the podcasts. Information gathered included the pedagogical rationale for using podcasts, the development process, and issues encountered. All interviews with both students and staff were recorded on a digital recorder and transcribed verbatim for analysis to identify key themes and issues. The qualitative data was analyzed using a grounded theory approach and went through three stages: open coding, axial coding and selective coding (Strauss & Corbin, 1990). The key findings are presented below. Results Enhance collaborative learning Many students reported that the podcasts based on conversations and discussions on assessment tasks between students, mentors, and tutors were very useful. One of the students found that the podcast with tutor’s advice on how to do presentations very useful because she would know exactly what the tutor expected her to do. “Yes, because I had my presentations to do. I had two presentations to do. And I really need some advice. I really need to know what the tutors expected from me. So I really want some advice I could get, of course by podcasting, listening to it.” Another student found that one particular podcast in which mentors gave out advice on how to do presentation very useful. He felt that the opinions and experiences from mentors valuable because they had been through the same module before. The particular podcast provided him with “top tips“ and helped him to build up confidence in doing the presentation. “And we had the mentors advising us because they are second year students, so they have been doing presentations, so they knew about it, they have already done it. So they have been advising us how to do presentation.” “Useful, it cleared up some points. It just helps me to guide myself along a bit, so be more confident.” Other students found the podcasts in which mentor students discussed how to do portfolio tasks very helpful. Students reported that these podcasts helped them to do the assessment tasks. In particular, they helped students to learn by drawing together different viewpoints from different parties. “The third one was really useful because…mentor students, they were talking about the portfolio task, which one you have to write, the assignment, so it’s very useful…and they show you their point of view, so you can have the different or you can have the same…so I find it very useful.” “I didn’t know how to write this portfolio, I didn’t finish. It’s like in progress. So they gave me like a different view about one point, like from both of them, so they might have the same idea as I, and I can compare it, or they’ve got a different one. So it’s more like, you know, you can see the difference.” “And also the assignment, there was a task in assignment to be done, and I have already done it. When I saw on Blackboard the podcasting about second year students and tutors discussing about this assignment, I just click and listen to it because I wanted to know what the other points I didn’t mention. So that’s why.” “Also they (mentors) have been discussing a question, so we’ve been given a task or assignment to do on Intercultural Communication itself, so they have been discussing it. And it was quite different from our point of view because we were first year, all first year students, and they are second year students, so their point of view is a bit more elaborated, a bit more contrast to me.” Listening to dialogue is motivational Listening to podcasts had an added benefit, beyond just the preparation of the assessment. Many students described their feeling of listening to podcasts as motivational. Students commented that the informal conversational style makes the podcasts interesting and alive. “I really appreciate the discussion format, I mean the lecturer and the mentors, they discuss about how to do presentations, and giving tips and advice and everything. This I really like.” “Yes, it does make it interesting because it’s proper discussion…It’s interesting because you’re gaining a lot information from a little discussion on the subject.” “I think if just someone sitting there and reading the notes, I think then obviously it’s not going to work. You just got bored I suppose. But if it’s like when you have two students communicate, that was really interesting.” “Yeah, that’s it, because listening to podcasts, I think it must be alive. It shouldn’t like a person just reading because otherwise, I don’t think students will be interested in listening to someone just reading. It has to be some kind of debate, conversation, active, alive, and inviting the person, draw the attention of the person, and try to really put that person in the mood to listen to you.” Revisiting materials In addition to the aspects that listening to pocasts was motivational and enhanced student collaborative learning, there are other beneficial effects that podcasts offered to student learning. Many students commented that listening to podcasts with reviews of key concepts very useful because they provided students with an opportunity to go back to the lecture material. One of the students found that these podcasts can be particularly useful for students who missed lectures for various reasons. This student had joined the course later. She found that the podcasts helped her to catch up the key points of the lectures she missed. “But I found it quite useful because for the first three weeks I was doing History with Journalism rather than English Language. So I joined the course later… So having missed a few lectures, it made it a lot easier to sort of download the podcasts, just to get that brief, a review of what I missed, not feel like that I missed a lot…having that podcast is just an extra bit of information you might have missed, they might not be in that paper.” Some students also found that the podcasts with reviews of key concepts helped them to take notes easily. One of the students described how being able to listen to key concepts again helped him to fill in the gaps in his notes. “If I was in first year, I think it would be useful because when the things done in the lectures you don’t always get everything written down, the lecturer is talking quite quickly, so you don’t have an opportunity to go back and listen to the main points again. And with podcasts, it’s great. It will make you feel probably more secure if I haven’t got everything written down.” Offering flexibility in learning Based on data collected from questionnaires, most students (61%) listened to podcasts off campus, indicating the potential of podcasts for delivering learning material to students beyond the formal educational setting. Many students commented that listening to podcasts was flexible and convenient because they can do it anytime when it suits them and they can do it at their own pace. It was totally in students’ control. “But I found it a solution though, for example because I work so hard, my body sometimes just can’t make it into the class to pay attention. So when I’m ready to devote all my entire attention to a lecture subject, then I find it a solution to sit at home quietly, relaxed and listen to the course material.” “In lectures you have to take notes down pretty quickly because they move to the next points in the time…and this podcast, you can stop, take notes down, continue whatever you like…and I think that allows the person who’s listening to learn at their own pace instead of being set by the lecturer.” Listening is easier than reading Listening to podcasts also offered a psychological benefit; many students perceived that listening is effortless and requires less concentration than reading. “Listening is easier. It requires less concentration on your part. It just happened, you know. So you may not get all of the points, but you may be more willing to do it. I don’t know, for example, to sit down and read, for example, for Media Cultures is very demanding, you have to be really concentrated. So it’s quite taxing and audio might not be much as that. It might be easier to do.” “My mind has to wonder if I’m reading. But if someone talked to me, so being told, being spoken to about the subject, I found it lots easier because you can make notes when you listen to rather than you have to read something and make notes, read a bit more and make more notes. I found it lots easier, it just flowed.” Discussion The key objective of using podcasts within this first year undergraduate module was to foster a learning community in which students from different disciplinary areas can share and exchange ideas through conversation and discussion with each other. The results of the study proved successful in supporting student collaborative learning through dialogue. Students highlighted the benefits gained from podcasting dialogue: getting advice from tutors, being able to share valuable experiences from senior students, being able to learn by drawing together different viewpoints from different parties, and being more motivated to learn. More interestingly, one of the students suggested that podcasts can be used to promote effective cross-cultural communication. This particular student suggested getting students with different cultural backgrounds together for discussion of specific topics, to help them understand cultural differences and learn from each others’ cultural perspectives. The results of the study also showed that podcasts offered other beneficial effects on learning: providing students with an opportunity to revisit learning materials, offering flexibility in student learning in terms of time, place and pace, and offering psychological benefit that listening is easier than reading. The experience of learning with podcasts proved successful for those who listened to them. However, although the questionnaire survey showed that 50% of the students listened to at least one podcast, another 50% of the students did not listen to any of them. The main reasons for not listening varied: 40% students reported that they were too busy to listen, 20% students reported that they did not know the availability of podcasts, 20% students reported that they had technical difficulties in accessing the podcasts, and a further 20% students reported that they did not see the relevance of podcasts for their learning in the module. This result suggests that all students in the module would benefit from listening to the podcasts. The podcasts were not compulsory, which means students could complete the assignments and pass the module without listening to them. However, for those students who did listen to them, the podcasts were perceived as adding value. In order to promote podcasts, the lecturer may take two key factors into consideration. On the one hand, she needs to investigate students’ needs and identify a way to attract their attention and interest. On the other hand, she could spend some time introducing students to podcasts. The induction should not only cover general and technical aspects (such as where the podcasts are located and how students can access them), but also their pedagogical impact on student learning. In this way, students could understand the main added value and possible benefits of using podcasts. Conclusions and Future Work Podcasting as a vehicle for delivering content in educational settings has attracted much recent interest and debate. However, few studies have focused on the impact of podcasting on the social and communicative dimensions of student learning. Findings of this study suggest that integrating informal podcasts with the formal educational setting can successfully facilitate learning by dialogue. Further studies will be needed to explore in more depth the ways in which new learners identify with the podcast dialogues and student-generated discussions. These insights may be of particular relevance in the design of podcasts to support students from different cultural contexts to learn from each other. References Allen, K. (2005) Online learning: constructivism and conversation as an approach to learning, Innovations in Education and Teaching International, 42(3) pp247-256 Barker, P. (2002) On being an online tutor, Innovations in Education and Teaching International, 39(1) pp3–13 Brittain, S., Glowacki, P., Ittersum, J.V. and Johnson, L. (2006) Podcasting Lectures: Formative evaluation strategies helped identify a solution to a learning dilemma, Educause Quarterly, 29 (3) pp24-31 Chan, A. & Lee, M.J.W. (2005) An MP3 a day keeps the worries away: Exploring the use of podcasting to address preconceptions and alleviate pre-class anxiety amongst undergraduate information technology students. In D.H.R. Spennemann & L. Burr (eds) Good Practice in Practice: Proceedings of the Student Experience Conference (pp 58 -70). Wagga Wagga, NSW, September 5-7 Chinnery, G.M. (2006) Emerging technologies - Going to the MALL: Mobile Assisted Language Learning, Language Learning and Technology, 10(1) pp9-16 Edirisingha, P., Salmon, G. and Fothergill, J. (2006) Profcasting: a pilot study and a model for integrating podcasts into online learning, Paper presented at the Fourth EDEN Research Workshop, Castelldefels, Spain, 25-28 OCTOBER, 2006 Edirisingha, P. and Salmon, G. (forthcoming) Pedagogical models for podcasts in Higher Education, A paper proposed for the EDEN 2007 EDUCAUSE (2006) The Horizon Report, 2006 Edition, Austin, Tx: The New Media Consortium and Boulder, Co: Educause Learning Initiative, http://www.nmc.org/pdf/2006_Horizon_Report.pdf, p. 1 [accessed 23 May 2007]. Laurillard, D. (2002) Rethinking university teaching: a conversational framework for the effective use of learning technologies (2nd edn), London RoutledgeFalmer. Strauss, A. and Corbin, J. (1990) Basics of Qualitative Research: Grounded Theory Procedures and Techniques, Newbury Park, CA: Sage Publications Taylor, J. (2003) Pedagogy in the mobile learning environment, Talk presented at Beyond the Classroom Computer Symposium: exploring the potential of novel interactions with innovative technologies in educational settings, 30 April 2003 Vygotsky, L. S. (1978) Mind in society: the development of higher psychological processes, Cambridge, MA, Harvard University Press Webb, E., Jones, A., Barker, P. and Schaik, P. (2004) Using e-learning dialogues in higher education, Innovations in Education and Teaching International, 41(1) pp93-103 Wenger, E. (1998) Communities of practice: learning, meaning and identity Cambridge, Cambridge University Press Biography Libby Rothwell: Principal Lecturer, School of Humanities, Kingston University, UK. Libby is Learning and Teaching Co-ordinator for the Faculty of Arts and Social Sciences and also Co-Manager of ASC, the Faculty’s Academic Skills Centre. She is currently involved in a collaborative project to develop materials for use in mobile and classroom learning, to enhance students’ understanding of academic writing in their discipline. Ming Nie: Research Associate in E-learning, Beyond Distance Research Alliance, University of Leicester, UK. She is currently involved with a Higher Education Academy funded project called IMPALA (Informal Mobile Podcasting And Learning Adaptation). IMPALA investigates the impact of podcasting on student learning and how the beneficial effects can be achieved through podcasting. The project aims at delivering a testable and transferable model of podcasting and developing subjectspecific exemplars and user cases. Gilly Salmon: Professor of E-learning & Learning Technologies, University of Leicester. Gilly is known for her research and practice in the arenas of development and change for successful e-learning processes and preparing for Learning Futures. Her research and practice spans the role of ICT in enabling change in Higher Education, through the development of research-led e-learning strategy, to pedagogical innovation in a wide variety of forms including mobile learning, wikis and blogs.