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Transcript
Advertising :
Advertising is defined as any form of paid communication or promotion for product, service and idea.
Advertisement is not only used by companies but in many cases by museum, government and charitable
organizations. However, the treatment meted out to advertisement defers from an organization to an organization
Advertising development involves a decision across five Ms Mission, Money, Message, Media and
Measurement.
Mission looks at setting objectives for advertising. The objectives could be to inform, persuade,
remind or reinforce. Objective has to follow the marketing strategy set by the company.
Money or budget decision for advertising should look at stage of product life cycle, market share
and consumer base, competition, advertising frequency and product substitutability.
Message’s development further is divided into four steps, message generation, message
evaluation and selection, message execution, and social responsibility review.
Once the message is decided the next step is finalizing the media for delivering the message. The
choice of depends on reach of media, frequency of transmission and potential impact on
customer. Based on this choice of media types are made from newspaper, television, direct mail,
radio, magazine and the internet. After which timing of broadcast of the message is essential as
to grab attention of the target audience.
Checking on the effectiveness of communication is essential to company’s strategy. There are
two types of research communication effect research and sales effect research.
Traditional and new media are the vehicles that carry advertising messages. With the advent of
the internet, new advertising strategies are possible that traditional media cannot offer.
Radio
Radio broadcasting is considered to be a traditional medium. Radio's strength lies in its ability to
target audiences through its programming, which is reflected in its advertising. Radio advertising
is effective in that most commercials are targeted at local audiences, compared to television
commercials, which are mostly national. A drawback to radio advertising is that the effectiveness
of a message is solely audio-dependent. This can present challenges in describing certain
products or services being marketed.
Television
Television is considered to be a traditional medium but has the ability to adapt to new media.
Some television advertising strengths are its impact in combining sight and sound, its ability to
reach local, national and global audiences, and its more recent adaptation to interactive
marketing. Through service technology like On-Demand, viewers can engage in advertising
messages with a remote control. Television advertising weaknesses are high production costs,
programming disruption, and short-lived messages.
Newspapers
The newspaper is part of the print media, and is arguably the oldest form of traditional media.
Newspaper advertising has many strengths that are being affected by new, interactive marketing
strategies. Newspapers provide a loyal readership base for advertisers and low advertisement
production costs. Newspapers also offer value through short lead times to insert advertisements
and ensure high audience reach. Drawbacks of newspaper advertising include poor print quality,
a decrease in overall readership, and a general sense of advertising clutter.
Newspapers try to stay competitive in the internet age by providing online content for free.
Advertising revenue pays for this service.
Magazines
Another member of the print media is the magazine. The value in advertising in magazines lies
in its audience selectiveness and high quality print. Magazines hold credibility with their
audiences, allowing its advertisements to resonate with readers. Magazine advertising has several
weaknesses to consider such as high production cost, limited frequency, and long lead times.
Like newspapers, many magazines have an online version of their content. Some require paid
membership while others provide free online content.
Outdoor, Direct Mail and Telemarketing
Outdoor advertising comes in many shapes and sizes. The main forms of outdoor advertising are
bulletins -sheet posters .sheet panels or junior panels, and spectaculars. Spectaculars are
electronic billboards typically seen in places like Times Square, New York or Hong Kong.
Advantages to outdoor advertising are that they are localized and often memorable.
Disadvantages are their low repetition and short time exposure.
Direct mail and telemarketing are other types of marketing strategies used in advertising. Both
can be effective because they are often personalized and results are easily measured. However,
both are also costly and direct mail is perceived as junk mail, while telemarketing is viewed as
the most intrusive of all marketing techniques.
Internet
The internet has changed the way advertising occurs. It has affected practically every corner of
the advertising spectrum and has forced traditional media to reinvent itself where it can. The
advantages to internet advertising are many, but the most critical is its extremely low cost
compared to other media. The internet offers interactivity, making it possible to involve a target
audience in the advertising message. Such advertising can be very effective as interactivity is
memorable and satisfying to a user. Finally, internet advertising can be easily personalized,
something that traditional media like television and radio is incapable of. Perhaps the largest
drawback of internet advertising is its perception of clutter.
Techniques
Sales Promotion
Promotion is an incentive tool used to drive up short term sales. Promotion can be launched
directed at consumer or trade. The focus of advertising to create reason for purchase the focus of
promotion is to create an incentive to buy. Consumer incentives could be samples, coupons, free
trial and demonstration. Trade incentive could be price off, free goods and allowances. Sales
force incentive could be convention, trade shows, competition among sales people.
Sales promotion activity can have many objectives, for example, to grab attention of new
customer, reward the existing customer, increase consumption of occasional users. Sales
promotion is usually targeted at the fence sitters and brand switchers.
Sales promotional activity for the product is selected looking at the overall marketing objective
of the company. The final selection of the consumer promotional tools needs to consider target
audience, budget, competitive response and each tool’s purpose.
Sales promotion activity should under-go pretest before implementation. Once the activity is
launched it should be controlled as to remain within the budget. Evaluation program is a must
after implementation of the promotional scheme.
Public Relations
Companies cannot survive in isolation they need to have a constant interaction with customers,
employees and different stakeholders. This servicing of relation is done by the public relation
office. The major function of the public relation office is to handle press releases, support
product publicity, create and maintain the corporate image, handle matters with lawmakers,
guide management with respect to public issues.
Companies are looking at ways to converge with functions of marketing and public relation in
marketing public relation. The direct responsibility of marketing public relation (MPR) is to
support corporate and product branding activities.
MPR is an efficient tool in building awareness by generating stories in media. Once the story is
in circulation MPR can establish credibility and create a sense of enigma among sales people as
well as dealers to boost enthusiasm. MPR is much more cost effective tool than other
promotional activities.
Direct Marketing
The communication establishes through a direct channel without using any intermediaries is
referred to as direct marketing. Direct marketing can be used to deliver message or service.
Direct marketing has shown tremendous growth in recent years. The internet has played major
part in this growth story. Direct marketing saves time, makes an experience personal and
pleasant. Direct marketing reduces cost for companies. Face to face selling, direct mail, catalog
marketing, telemarketing, TV and kiosks are media for direct marketing.
Advertisement, Promotional activity, Public relation and direct marketing play an essential role
in helping companies reaches their marketing goals.