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Transcript
Security Notifications for TLCs If ETS or JDL alerts a TLC to a security problem, please address the issue promptly. Notify ETS when complete. Security Events Below is actual BCPS data, seen on a daily basis: TCP_Network_Scan – 63414 Events! TCP_Service_Sweep – 5661 Events Let’s work together to clean it up! Remedy Ticket Created Email to TLC • • The host(s) listed at the bottom of this message have been identified as likely infected with viruses/spyware or have inappropriate software loaded. • I can assist further once you find the computer and perform the tasks listed below. This incident will be tracked through the Remedy system under the ticket listed in the subject line of this email. Please reference this ticket number on all future communication pertaining to the incident. • Thanks for your help and here are the details: • 1. Log onto the infected system and download 'Stinger' from the McAfee site: http://vil.nai.com/vil/stinger/ Set the product to scan all the local drives, following the instructions on the site. • 2. Install LANDesk onto the system if not already installed. • 3. Install McAfee VirusScan onto the system if not already installed. • 4. Uninstall inappropriate software such as P2P software (LimeWire, Gnutella, BitTorrent, etc) • • • • • • *************************************** INFECTED DEVICE(S): Operating system : Name : IP address: *************************************** Stinger Why Stinger? Free and Reliable Updated regularly Vast array of variants covered Usually does the trick LANDesk Install the latest agent. Landesk is a district application used for patch management, spyware removal, inventory, remote control and management of devices. Manually run patches: http://browardlandesk.broward.k12.fl.us/cleanme.bat McAfee VirusScan Install it, Update it, Run scans on a regular basis. Install EPO Agent. PC Link: http://servicedesk/WINDOWS/Antivirus/McAfee%20Installs/ MAC Link: http://servicedesk/OSX/Virex-VirusScan/ Peer to Peer (P2P) Applications • • • • Usually load at startup by default Generate tons of traffic Generate alarms on security devices Inappropriate on BCPS Network
