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11 Part 1 Enduring Principles in Times of Turmoil 2-1 13 14 15 16 7 1. 2. 3. 4. What is advertising, how has it evolved, and what does it do in modern times? How have the key concepts of marketing communication developed over time? How is the industry organized – key players, types of agencies, and jobs within agencies? How is the practice of advertising changing? 1-8 Veni Vidi Vici 19 The definition has evolved over time. It includes: Identification ◦ Dating back to ancient times, advertising has identified a product and where it was sold. 1-10 111 112 113 Lincoln Cathedral-1300 A.D. 114 Information ◦ Advances in printing technology expanded literacy, making commercial messages available to the masses. 15 Persuasion ◦ With widespread marketing, focus expanded from hype to branding, and now includes both. 1-16 http://www.youtube.com/watch?v=DXRaboSo70 A&feature=related 117 118 119 “Advertising is a form of persuasive communication that uses mass and interactive media to reach broad audiences in order to connect an identified sponsor with buyers (a target audience), to provide information about products (goods, services, and ideas), and interpret the product features in terms of the customer’s wants and needs” 20 21 Six basic attributes of advertising 1. 2. 3. 4. 5. 6. Paid communication Sponsor is identified Can be one-way, two-way, multiple-way Reaches a broad audience Conveyed through mass media, interactive media, word of mouth Seeks to inform or persuade 1-22 Advertising is a sponsored media message intended to persuade you to think, do, or buy something. 123 Other tools in the promotional toolkit: Merchandising Publicity Public relations Direct-response Event Marketing Other specialties Together, these tools are known as marketing communication, or marcom. 1-24 The marketing and communication role It transforms a product into a distinctive brand by creating an image, and sells stuff quick(er) Economic and societal roles It works to create demand for brands and lower prices for consumers. It shapes our self-image and sense of style through things we wear and use. 1-25 “Advertising generates cost efficiencies by increasing demand among large groups of people, resulting in higher levels of sales and ultimately, lower prices.” 1-26 Brand advertising ◦ Focused on long-term brand identity and image Retail or local advertising ◦ Focused on selling merchandise in a geographical area Direct-response advertising ◦ Tries to stimulate an immediate customer response 1-27 128 129 130 131 132 Burger King 133 Business-to-business advertising ◦ Sent from one business to another Institutional advertising ◦ Establishes a corporate identity; attempts to win the public over to the organization’s point of view 1-34 Nonprofit advertising ◦ Used by not-for-profit organizations to reach customers, members, volunteers, and donors Public service advertising ◦ Usually produced and run for free on behalf of a good cause 1-35 36 Copyright © 2012 Pearson Education, Inc. publishing as Prentice Hall 1-37 The advertiser The organization sponsoring the message Likely to have a marketing team that initiates the advertising effort Hires the advertising agency Copyright © 2012 Pearson Education, Inc. 1-38 The agency Creates, produces, and distributes the message. Employs experts who are passionate about their work. Can negotiate the best media deals for clients. Copyright © 2012 Pearson Education, Inc. 1-39 The media Channels of communication that carry the message to the audience. Many are large media conglomerates such as Time Warner and Viacom. Mass media enables advertisers to reach many people with a single message in a cost-efficient way. Copyright © 2012 Pearson Education, Inc. 1-40 Professional suppliers and consultants Provide specialized services to advertisers and agencies. Includes artists, writers, photographers, producers, printers, and other freelancers. Copyright © 2012 Pearson Education, Inc. 1-41 Full-service agency ◦ Encompasses account management, creative services, media planning, and account planning. In-house agency ◦ Is a part of the advertiser’s organization; helps to control costs and maintain control over brand image. Copyright © 2012 Pearson Education, Inc. 1-42 Specialized agency ◦ Specializes in certain functions, audiences, industries or markets. Creative boutique ◦ A small agency that works only on the creative execution of an idea or product. Media buying service ◦ Specializes in the purchase of media for clients Copyright © 2012 Pearson Education, Inc. 1-43 The A-List of Advertising Agencies Here are a few of them: ◦ Crispin Porter + Bogusky: www.cpbgroup.com ◦ TBWA/Chiat/Day: www.tbwa.com ◦ Goodby, Silverstein & Partners: www.goodbysilverstein.com ◦ R/GA: www.rga.com ◦ Tribal DDB: www.tribalddb.com Copyright © 2012 Pearson Education, Inc. 1-44 Agency networks ◦ Large conglomerations of agencies under a central ownership Holding companies ◦ One or more agency networks, usually with multiple offices 1-45 The five main areas: 1. 2. 3. 4. 5. Account management Account planning and research Creative development and research Media research, planning, and buying Internal operations 1-46 47 From three main sources: 1. Commissions: based on media billings. 2. Fees: based on an hourly rate or project. Also covers travel and various expenses. 3. Retainers: a regular amount billed each month, based on projected work. Copyright © 2012 Pearson Education, Inc. 1-48 Two recent trends: 1. 2. Based on performance: the agency is paid a percentage of the client’s sales or marketing budget. Value billing: the agency is paid for its creative and strategic ideas rather than for executions and media placements. Copyright © 2012 Pearson Education, Inc. 1-49