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CREATE MASS PRINT MEDIA ADVERTISEMENTS FACILITATOR MANUAL WITH SIMULATED ONLINE BUSINESS ASSESSMENT BSBADV509A Precision Group (Australia) Pty Ltd 9 Koppen Tce, Cairns, QLD, 4870 Email: [email protected] Website: www.precisiongroup.com.au © Precision Group (Australia) Pty Ltd BSBADV509A Create Mass Print Media Advertisements ISBN: 978-1-74238- Copyright Notice No part of this book may be reproduced in any form or by any means, electronic or mechanical, including photocopying or recording, or by an information retrieval system without written permission from Precision Group (Australia) Pty Ltd. Legal action may be taken against any person who infringes their copyright through unauthorised copying. These terms are subject to the conditions prescribed under the Australian Copyright Act 1968. Copying for Educational Purposes The Australian Copyright Act 1968 allows 10% of this book to be copied by any educational institute for educational purposes, provided that the institute (or the body that administers it) has given a remuneration notice to the Copyright Agency Limited (CAL) under the Act. For more information, email info@copyright. com.au or visit www.copyright.com.au for other contact details. Disclaimer Precision Group has made a great effort to ensure that this material is free from error or omissions. However, you should conduct your own enquiries and seek professional advice before relying on any fact, statement or matter contained in this book. Precision Group (Australia) Pty Ltd is not responsible for any injury, loss or damage as a result of material included or omitted from this material. Information in this course material is current at the time of publication. Table of Contents 2 3 4 5 7 Legend Qualification Pathways Qualification Rules Introduction BSBADV509A/01 Interpret a Creative Brief Key Points Confirm the central idea or creative concept, technique/s for expressing the idea / concept and mass print media to be used Identify and check the advertising content and supporting information for accuracy and completeness Confirm the time, schedule and budget requirements for creating the advertisement/s Identify legal and ethical constraints 27 29 ‘True’ or ‘False’ Quiz BSBADV509A/02 Create a Mass Print Media Advertisement Key Points Determine and produce the elements of a print advertisement to communicate the required image, features and benefits of the product or service Size and position each element of the print advertisement to achieve balance and focus for the advertisement Ensure the typeface selections suit the product and the central idea of the advertisement, and the layout balances white space and margins Ensure the layout of the advertisement unifies the elements, attracts the reader to the focal point and guides the reading sequence Ensure the advertisement meets the requirements of the advertising brief and that it meets legal and ethical requirements 41 42 43 45 ‘True’ or ‘False’ Quiz Summary Bibliography Assessment Pack Facilitator Manual BSBADV509A Create Mass Print Media Advertisements © Precision Group (Australia) Pty Ltd 1 Use considered risk taking in your ‘grey’ area ...and others will follow you! Legend This symbol indicates the beginning of new content. The bold title matches the content of the competency and they will help you to find the section to reference for your assessment activities. Activity: Whenever you see this symbol, there is an activity to carry out which has been designed to help reinforce the learning about the topic and take some action. This symbol is used at the end of a section to indicate the summary key points of the previous section. This symbol is used to indicate an answer to the Candidate’s questions or notes to assist the Facilitator. 2 Facilitator Manual BSBADV509A Create Mass Print Media Advertisements © Precision Group (Australia) Pty Ltd Qualification Pathways “There are always two choices. Two paths to take. One is easy. And its only reward is that it’s easy”. Source Unknown This unit of competency is provided to meet the requirements of BSB07 Business Services Training Package although it can be used in a range of different qualifications. The BSB07 Business Services Training Package does not state how a qualification is to be achieved. Rather, Registered Training Organisations are required to use the qualification rules to ensure the needs of the learner and business customer are met. This is to be achieved through the development of effective learning programs delivered in an order that meets the stated needs of nominated Candidates and business customers. Facilitator Manual BSBADV509A Create Mass Print Media Advertisements © Precision Group (Australia) Pty Ltd 3 Qualification Rules “You’re either part of the solution or part of the problem.” Eldridge Cleaver Qualification requirements include core and elective units. The unit mix is determined by specific unit of competency requirements which are stated in the qualification description. Registered Training Organisations then work with learners and business customers to select elective units relevant to the work outcome, local industry requirements and the qualification level. All vocational education qualifications must lead to a work outcome. BSB07 Business Services Training Package qualifications allow for Registered Training Organisations (RTOs) to vary programs to meet: Specific needs of a business or group of businesses. Skill needs of a locality or a particular industry application of business skills. Maximum employability of a group of students or an individual. When packaging a qualification elective units are to be selected from an equivalent level qualification unless otherwise stated. 4 Facilitator Manual BSBADV509A Create Mass Print Media Advertisements © Precision Group (Australia) Pty Ltd Introduction “Whether as an individual, or as part of a group, real progress depends on entering whole-heartedly into the process and being motivated to make you a more deeply satisfied human being.” Source Unknown This unit of competency is about being able to create mass print media advertisements that communicate the key features of a product, service or idea to the consumer. It will help you with the skills you need to demonstrate competency for the unit BSBADV509A Create Mass Print Media Advertisements. This is one of the units that make up the Diplomas in Business. This manual is broken up into two sections. They are: 1. Interpret a Creative Brief 2. Create a Mass Print Media Advertisement At the conclusion of this training you will be asked to complete an assessment pack for this unit of competency. The information contained in this resource will assist you to complete this task. On competent completion of the assessment, you will have demonstrated your ability to create mass print media advertising for your organisation. Facilitator Manual BSBADV509A Create Mass Print Media Advertisements © Precision Group (Australia) Pty Ltd 5 6 Facilitator Manual BSBADV509A Create Mass Print Media Advertisements © Precision Group (Australia) Pty Ltd PART 1: Interpret a Creative Brief Key Points Section 1 Advertising creativity begins with the receipt of a creative brief. This brief contains all the information the creative team needs to create an advertising campaign. From the brief, the creative team needs to ensure that they know the central idea or concept for the campaign. The creative team should check the advertising content and supporting information for accuracy and completeness. The timeframe given for the campaign, as well as the schedule and budget may influence the creation of an advertisement. Legal and ethical constraints must be considered during the development of an advertising campaign. Facilitator Manual BSBADV509A Create Mass Print Media Advertisements © Precision Group (Australia) Pty Ltd 7 Part 1: Interpret a Creative Brief What is the Creative Brief? As advertising creatives, most of you will not be in the position of having to write creative briefs. However, you will depend on those who do. In fact, the creative brief you are given can have a significant impact on the quality of the advertising that you develop. Let’s begin by looking at what a good advertising brief should contain and examine how this affects the advertising that you create. With the overall advertising objectives and strategy determined, the account managers (account planners in some agencies) write a brief statement of the intended advertising strategy. The creative brief serves as the creative team’s guide for writing and producing the ad. In some agencies it may be referred to as a copy platform, a work plan, or a copy (or creative) strategy document. In all cases, though, it is a simple written statement of the most important issues to consider in the development of the ad or campaign - the ‘who’, ‘why’, ‘what’, ‘where’, and ‘when’. Who? Who is the prospect in terms of geographic, demographic, psychographic, and / or behaviouristic qualities? What is the typical prospect’s personality? Why? Does the consumer have specific wants or needs that the ad should appeal to? Advertisers use two broad categories of appeals. Rational appeals are directed at the consumer’s practical, functional need for the product or service; emotional appeals at the consumer’s psychological, social, or symbolic needs. What? Does the product have special features to satisfy the consumer’s needs? What factors support the product claim? What is the product’s position? What personality or image of the product or the company can be, or has been, created? What perceived strengths or weaknesses need to be dealt with? Where and when will these messages be communicated? Through what medium? What time of year? What area of the country? Finally, what style, approach, or tone will the campaign use? And, generally, what will the copy say? Here are the five areas that should be addressed in a good creative brief. 1.Description of Task: Here you are looking to have a complete description of what you want the advertising to do 2.Background on Product / Company: As an advertising creative, you may find that the information that you have in front of you may not be as full as that for the advertising account management team, who have the research and knowledge. Therefore, you need to ensure that the creative brief provides you with the information that you need in order to produce an effective advertising campaign for the client concerned. Information like company history and what a product actually does are a good place to start 3.Audience Description: We have already developed a picture of the target audience, and the creative team needs this in order to create a compelling message for the particular audience in question. Without an understanding of who you are trying to appeal to, the creatives are in the dark and will not have any information to target their ideas. The team 8 Facilitator Manual BSBADV509A Create Mass Print Media Advertisements © Precision Group (Australia) Pty Ltd Part 1: Interpret a Creative Brief needs a crystal clear idea on who the ad needs to be targeted to. They should be able to imagine in their minds eye exactly who the customer is and why they buy a given product. What are their loves, their fears, their needs and their desires. This information will lead to a more effective message strategy being developed. 4.Principal Purpose of the Communication: Again, this is extremely important. A good piece of advertising needs to have a clear, concise message that targets the objectives set by the client. Without a purpose in mind, the actual communication you deliver may be well off base. It might be clever, it might be funny, it might be entertaining – but these points are irrelevant if the advertising doesn’t also target the market and deliver the message. Some of the key purposes of a solid advertising campaign could be: Provide a strong message Be pleasing to the eye Make an individual take notice of your brand Make the reader or viewer curious Repeat a message to achieve cut-through Make a message awe inspiring Provide stress on the most important points of the message. 5. Timeline: Good advertising takes time. You may find that you could put together an advertising campaign in an hour or two, but that campaign is not going to be built on what is important – a solid and growing understanding of the audiences’ needs, wants and desires. The first draft of an ad is never the best, and it takes time to get the ad up to a level that is effective on all levels. Therefore a timeframe should be given that allows the team time to really get to grips with the product and the audience. The delivery of the creative brief to the creative department concludes the process of developing an advertising strategy. It also marks the beginning of the next step: the advertising creative process, in which the creative team develops a message strategy and begins the search for the big idea. After writing the first ad, the copywriter should review the copy platform to see if the ad measures up. Elements of Message Strategy The creative team is responsible for developing creative ideas for ads, commercials, and campaigns and for executing them. From the information given by the account managers, learnt from the creative brief as well as from any additional research it might perform, the creative team develops the message strategy. This may occur before, during, or after the creative process of searching for the big idea. Facilitator Manual BSBADV509A Create Mass Print Media Advertisements © Precision Group (Australia) Pty Ltd 9 Part 1: Interpret a Creative Brief The message strategy essentially works to try and distil the rationale behind the campaign down into a few words or images. It attempts to state who is saying what to whom. A message strategy should be made up of three major components – just as any communication is: Verbal - This outlines what an advertisement should actually say – the words that you use and how the words are related together in terms of the media and images you decide to incorporate all become important here. Nonverbal - Here you will develop a sense of the types of images that will be used in your advertising campaign and examine the relationship between those images and the media under consideration. Technical - Finally, you will consider the way that you will execute the ad. What techniques will you use, what types of image, what mandatory inclusions are required etc. Because all these elements of the message strategy intertwine, they typically evolve simultaneously. Language affects imagery, and vice versa. However, the verbal elements are the starting point for most advertising campaigns. The message strategy helps the creative team sell the ad or the campaign concept to the account managers and helps the managers explain and defend the creative work to the client. Of course, the message strategy must conform to the advertising strategy outline in the creative brief or it will probably be rejected. In the development of message strategy, certain basic questions need to be answered: How is the market segmented? How will the product be positioned? Who are the best prospects for the product? Is the target audience different from the target market? What is the key consumer benefit? What is the product’s (or company’s) current image? And what is the product’s unique advantage? At this point, research data is important. Research helps the creative team answer these questions. What is Creativity? To create means to originate, to conceive a thing or idea that did not exist before. Typically, though, creativity involves combining two or more previously unconnected object or ideas into something new. As Voltaire said, “Originality is nothing but judicious imitation.” Many people think creativity springs directly from human intuition. Further we’ll see, the creative process is a step-by-step procedure that can be learned and used to generate original ideas. The Role of Creativity in Advertising The goal of advertising is to deliver a message in a memorable and effective manner and one way that you may do this is through something original and creative. Often advertising agency selection is based solely on their ability to be creative and creativity is central to the entire advertising process. 10 Facilitator Manual BSBADV509A Create Mass Print Media Advertisements © Precision Group (Australia) Pty Ltd Part 1: Interpret a Creative Brief By being creative you can: Produce a message that informs the end user: A key responsibility of any advertising campaign is to inform the audience of a key message. There are a range of ways that you can achieve this goal through creative means: Plays on words – using familiar sayings in a different way Metaphors – making visual comparisons between two different but related concepts Arranging elements in new or unusual ways – having an ad spread over two or three pages for example Using symbols – something that points to the message, but requires some time to actually work out Aesthetics – make beauty important to make the reader want to read the ad. Persuade your audience to do something: Taking an action is what advertising hopes to achieve. Buy this product, support this cause, make this change! There are a range of ways that a creative may try to do this: Use heroes and celebrities Creating a story which is followed to a logical conclusion Use a creative approach to keep the brand at the top of the consumers’ minds Make an impression which leads to higher levels of recall Use appeals to the consumers’ basest instincts – sex, hunger, and other fears Stimulate emotion to make someone want to act now, rather than waiting for the emotion to dissipate Relate the advertising message to the end consumers’ personal or everyday experiences. Remind consumers: Some advertising seeks to remind consumers about something they already know, but may have forgotten. Without changing your message, you can not expect your consumer to be captivated by your advertising. You wouldn’t consider watching an ad that hasn’t changed for the past 15 or 20 years. So creative thinking can help you bring a familiar message to the masses in different ways. Have a consistent image or execution but change the actual content. Confirming the Central Idea Once we have examined the brief, it is time to examine what the central idea of an advertisement could be, that is , “What is the appeal that will be used to actually sell the product or service?”. It is here that your creativity comes into play. What appeals will you use, what central idea will you create the campaign around? Let’s look at the main central ideas now: Analogy and Association: Here you are trying to use ideas not related to your product or service and using them as a way of illustrating a point to your customer. It simplifies the message by taking a difficult concept and relating it to the consumer in a way that they easily understand. The following are examples of analogies that you could establish: Facilitator Manual BSBADV509A Create Mass Print Media Advertisements © Precision Group (Australia) Pty Ltd 11 Part 1: Interpret a Creative Brief Changing a tyre on a car is like putting your shoes on. Running a business is like managing a theatre production. Once you have an analogy, you can use this as the central message in an advertisement and run your ideas around using it. Think of ways that you can compare your product to something else ... ‘Adding our oil to your car makes it sound like an orchestra’, it is fairly easy to see where you could take that image in your advertising campaign. You can see an example of analogy in use, below. Case Histories: Often times, case histories as a central idea in an advertisement can be quite boring; however, they can provide a powerful message when done correctly. You may be creating an advertisement for diabetes awareness for example. A case history may allow you to present a case of an individual who has lost a leg to the disease and use it to present the importance of getting in early. Another example may be for raising money for a children’s hospital. Imagine presenting the cases of children who have benefited from the hospital. Each of these examples provides a powerful copy platform from which to leverage your message. Celebrities: Celebrity endorsements have been used in advertising from the very beginning. There is something inherently interesting about having a familiar face fronting an advertising campaign for your products. If done in an interesting and creative way, it gives a powerful message. The great thing about using endorsements is that it gets your audience’s attention. They notice the face and want to know more. Getting attention is only the first stage, however. In order for the commercial to be really effective there needs to be connection between your product and the actual product being sold. This advertisement uses analogy to present its message. The tagline “And they lived long and happily retired ever after” suggests that being insured correctly makes life like a fairy tale. 12 Facilitator Manual BSBADV509A Create Mass Print Media Advertisements © Precision Group (Australia) Pty Ltd Part 1: Interpret a Creative Brief It is important that when you are casting a celebrity to be used in your advertising campaign that you find a way to make them relevant – rather than just leaving the viewer wondering why on earth they were in the commercial. A famous Rugby player for example may be difficult to cast in a biscuit commercial, but would be very appropriate for a pain relief commercial. Try to find a celebrity that the buyer can relate to, someone they can trust and someone that is relevant in the context of the product being sold. This doesn’t seem too difficult, but it can be quite difficult finding someone with the right appeal at the right price! Continuing Characters: While celebrities are a strong advertising appeal, it is often possible to ‘create’ a celebrity for your advertising through the use of a continuing character. This character is involved in a long term advertising campaign and builds a celebrity status all their own. Think of the following examples and try to associate them with a specific brand: Mrs Marsh - Colgate Rita the Eta Eater - Eta Frosty Boy - Frosty Boy ices Rusty and Sandy - Home Hardware Madge - Palmolive Dougie - Pizza Hut Sid the Seagull - Slip-Slop-Slap Gobbledok - Smith’s Chips C’Fer - Comedy Channel Jan - Yellow Pages These continuing characters allow you to build a brand identity and make your advertising instantly recognisable. Often times these characters will have a tag line of their own, which also helps increase the level of memorability. Think of the catch phrase “Not happy, Jan!” Facilitator Manual BSBADV509A Create Mass Print Media Advertisements © Precision Group (Australia) Pty Ltd 13 Part 1: Interpret a Creative Brief The Gobbledok is a good example of a continuing character that was used to build a brand identity and was used throughout the 1980s. Demonstrations: When you think of demonstration in advertising you probably think of the television shopping networks or infomercials. But demonstration can be used in a more powerful way than the over the top demonstrations you see there. Think of a message that “our laundry powder gets your whites whiter”, there is nothing more powerful than actually demonstrating it. Showing just how white you can make it. The example below shows how you can demonstrate red eye reduction. If you decide to use demonstration, however, you need to determine a way of doing it without making it seem like a demonstration, or you may end up with an advertisement that reads like an infomercial and often this is detrimental to your product. 14 Facilitator Manual BSBADV509A Create Mass Print Media Advertisements © Precision Group (Australia) Pty Ltd Part 1: Interpret a Creative Brief A creative use of demonstration. Exaggerated Situations and Humour: Advertising often is most memorable when it exaggerates a situation or makes use of humour. You can create a situation in your advertisement that would never actually appear in real life. But this situation is able to provide you with a way of creating something that will stick in the mind of the customer. Below is an example of a Russian boot brand. To the mind of the consumer, they look unusual, but through the use of creative copy, the creatives turned this into a message that is both funny and memorable. Facilitator Manual BSBADV509A Create Mass Print Media Advertisements © Precision Group (Australia) Pty Ltd 15 Part 1: Interpret a Creative Brief Fantasy: Everyone wants to live in another place. They want to imagine themselves as being somewhere else. Advertising uses this appeal to create messages that present something new to the consumer and allows them to fantasise. When Heinz introduced a hot sauce in the UK, the creatives were presented with a challenge of demonstrating the idea of heat to the consumers. They did this through the use of fantasy. In this case, a dragon uses the hot sauce as a baby’s bottle. A simple message that combines demonstration, humour and fantasy in a very simple, yet effective advertisement. Combining fantasy, exaggerated situations, demonstration and humour in a simple and memorable advertisement. Product Uses: Now we get to the meat and potatoes of advertising. The types of advertising that are perhaps easiest to create, but more difficult to come up with memorable messages for. Advertising may be based around product uses. What can the product actually be used for? Often, when a product is brand new, or early in its life cycle, advertising relies on this type of advertising to create awareness in the mind of the consumer about what the product is actually used for. You may also use this type of advertising idea to present new uses for an old product. 16 Facilitator Manual BSBADV509A Create Mass Print Media Advertisements © Precision Group (Australia) Pty Ltd Part 1: Interpret a Creative Brief Recipes: The idea of presenting recipes for food products is as old as the hills, but it serves as an excellent form of advertising. If the ad is done right, it will be clipped out and kept in a recipe file, meaning that its message is kept over time. Slice-of-Life Situations: Slice of life advertising uses everyday situations to sell a product or service. A wedding, birthday party, sitting in front of the TV, anything is fair game for a slice of life advertisement, and it allows a message to be developed that can be understood by all consumers. “Advertising isn’t a science. It’s persuasion. And persuasion is an art.” William Bernbach Facilitator Manual BSBADV509A Create Mass Print Media Advertisements © Precision Group (Australia) Pty Ltd 17 Part 1: Interpret a Creative Brief Media This unit is specifically about print media advertising, so we will be examining three key advertising media: magazines, newspapers and outdoor advertising. Each of these media types presents its own challenges to the creative process and we will be examining each of these in turn. Magazines: There are numerous details to consider when evaluating the effectiveness of a print message. Ad size, colour, bleeds, and positioning all work together to create the impression an ad makes on the reader. Therefore, you need to consider how these will affect your message. Let’s look at the major aspects of creating magazine advertising and how these can be used to create more effective messages: Use of Colour: Colour is one way to instantly make your advertisement more appealing. Some magazines and research studies say that by adding colour into an ad, you can make it up to 50% more effective as opposed to a black and white ad. While this does add considerable cost to the advertisement, the effectiveness does increase quite considerably. An option if your budget is not that high is to consider spot colour – rather than just black and white add some red or yellow to the ad as well, just to increase the interest in the ad itself. Bleed Ads: Bleed advertisements is taking the border of the ad and extending it right to the edge of the page. This simple act makes the advertisement stand out and also increases the cost. So, once again consider the impact that you are seeking to achieve and weigh this against the possible increase in costs. Magazine Ad Size and Shape: There is a huge range of advertisement placement strategies that you can implement, and there is a definite ranking in terms of what works best. What follows are what is generally considered to be the 10 most effective placement strategies. a. Placing 3 single page ads, in a row, on the right side of the magazine b. Two single page ads – related in message content, placed on the right side of the magazine in different parts c. A double page spread (two consecutive pages d. A right side full page ad e. A left side full page ad, complemented by a strip on the right side of the spread f. A left side full page ad g. Checkerboard advertising (top left and bottom right) h. Checkerboard advertising top right, bottom left i. Half page ad, upper right j. Half page ad, bottom right Placement: The actual placement in the magazine can also be critical. Think for example about the inside cover, back cover, opposite the table of contents. Each of these locations generally score extremely well in effectiveness rating scores, so their use should be carefully considered if you can afford the premium pricing associated with each. 18 Facilitator Manual BSBADV509A Create Mass Print Media Advertisements © Precision Group (Australia) Pty Ltd Part 1: Interpret a Creative Brief By evaluating each of these points and how they impact the advertising effectiveness, you can determine which to use in terms of the budget that you have. Whatever you decide to do, it is important that the content of the advertisement itself relates well to the size, placement and location of the ad. Take advantage of these in your advertising to boost the effectiveness. Newspapers: Newspaper advertising presents you, as an advertising creative, with a number of unique challenges. For the most part: Print quality is not the best Colour quality is not the best Advertising must be in black and white on some pages The advertising is surrounded by other text So, when working with newspaper advertising: Eliminate clutter in your ad as much as possible Never underestimate the use of white space Buy as big an ad as you can afford Reduce the number of words – try not to make your ad look like an article Keep your message as succinct as possible Be clear with the message you are trying to give Provide contact information for your ad. Outdoor Advertising: Outdoor advertising is a unique media in that it is something which most people will see without really expecting to see it. The audience is in no way captive, so you need to look for ways to ensure your message is as effective as possible. The other major challenge is that the reader will be driving past your message so they do not have long to have an impact made on them. To this end: Use outdoor advertising as a secondary media, rather than the primary one Try to find ways in which you can tie your current advertising campaign into the outdoor work as much as possible Retail stores can get away with using outdoor as a primary medium, because they can use it to attract customers, however those selling a long-term purchasing decision or an intangible product should always try to use it as a secondary service. You probably only have 10 seconds to deliver your message, so keep it is short as possible Use a strong visual to gain the attention of the viewer A common term is 6 words in 6 seconds. Any more than 6 words may mean your message is lost Try to avoid detail such as phone numbers or websites, people do not have enough time to read and remember them when driving Less is more Avoid anything complex, such as metaphors that take time to think about. By the time the message is understood, the reader could be 100 metres away. Facilitator Manual BSBADV509A Create Mass Print Media Advertisements © Precision Group (Australia) Pty Ltd 19 Part 1: Interpret a Creative Brief Advertising Content It is also important to consider what content you will actually include within the advertisement that you are creating. Let’s have a look at the major forms of content and determine how these will affect your advertising campaign. Brand or Image Factors: All companies work hard to establish a brand, so any advertising that you create must include those attributes of the brand that are most important to the client. If the brand is considered cool, the advertising must reflect this in some way. To this end, an advertisement must be easily identifiable to a specific brand in order to be effective. Think about the attributes of the brand and ensure that your advertisement reflects these in a meaningful way. Competitive Advantages: Clients work hard to establish that they are superior to their competitors. Therefore, it makes sense to ensure that you include a description of any form of competitive advantage that you may have. Think carefully through the advantages your product has and ways in which you can present this to your clients. Features of the Product / Service: All products and services are different, so it may be appropriate to include the features of the product in your advertisement. What features should be included, should you include all the features or focus the campaign on just one? Product / Service Colour: Colour is critical to advertising. As we mentioned earlier, colour can improve recall and effectiveness significantly; therefore, look for ways in which to include your brand’s colour in to the advertisement. This should assist in making it more recognisable and more easily understood. Product / Service Price: The decision as to whether to include price is a critical one. In general, the manufacturer is only able to provide the manufacturer’s recommended price and this may be much higher than it actually sells for by a manufacturer. In general, price is used in an advertisement if it is used as a call to action (that is to get someone to buy now). If there is no form of sales promotion in the form of a price drop, it most likely is not important to include. Where the Product / Service May be Obtained: Stating where your product can be bought can serve a purpose in getting the product sold. In order to accomplish this, you need to decide what details to include about stockists - could you include ‘at your local supermarket now’ or could you reach an agreement with a retailer to state exactly what supermarket to buy it at? 20 Facilitator Manual BSBADV509A Create Mass Print Media Advertisements © Precision Group (Australia) Pty Ltd Part 1: Interpret a Creative Brief This poster advertisement is instantly recognisable as a McDonald’s advertisement due to the colours, logo and product being shown. Advertising and the Law Finally, it is vital that you consider the impact of the law and other ethical considerations when creating your advertising. Let’s have a look at the major considerations that you should address when creating your advertising. Advertising Federation of Australia Member agencies of the AFA are obliged to follow the ethical guidelines set down by the organisation. These include: Facilitator Manual BSBADV509A Create Mass Print Media Advertisements © Precision Group (Australia) Pty Ltd 21 Part 1: Interpret a Creative Brief Stand up for what you believe is right. Honour all agreements. Don’t break the law. Respect all people. Strive for excellence in everything you do. Give clients your best advice, without fear or favour. Look after your colleagues. Compete fairly. Think before you act. Be honest. A full outline of the code of ethics can be found here: http://www.afa.org.au/public/content/ViewCategory.aspx?id=594 Australian Competition and Consumer Commission The ACCC provides regulatory control of numerous advertising practices. Specifically they address misleading advertising. You can gain an overview of what they regulate by visiting their website here: http://www.accc.gov.au/content/index.phtml/itemId/815461 Australian Performing Rights Association APRA controls the use of music in advertising, and in order to use a specific piece of music in an advertisement, you must have the appropriate licence or that music. Information on these licences and the licensing rates are available here: http://www.apra-amcos.com.au/PMRates/Australia/advertising.htm Commercial Radio Australia CRA covers all radio broadcasters and have in place the Broadcasting Services (Commercial Radio Advertising) Standard 2000. This regulation requires all radio advertising to be easily identifiable as different from regular programming. Specifically it states: Advertisements broadcast by the licensee must be presented in such a manner that the reasonable listener is able to distinguish them from other program material. Free TV Australia Free TV Australia represents all Free TV networks. They have a code of practice in place, as well as the CAD service for ensuring that advertisements meet their codes of practice. It covers all legislative requirements for TV commercials, and specifically covers areas such as: 22 Facilitator Manual BSBADV509A Create Mass Print Media Advertisements © Precision Group (Australia) Pty Ltd Part 1: Interpret a Creative Brief Abbreviations Audio loudness Australian Flag Australian Made claims Children Copyright Defamation Discounts and Sales GST Lookalikes Price Value and many more. A full list of these requirements can be found here: http://www.freetv.com.au/media/Commercials_Advice/Classification_Handbook. pdf#page=21 While this unit only covers print advertising, this summary can be very useful for print advertisers as well as for electronic media. Ethics in Advertising Advertising may exist in some areas where there is no particular laws that cover a specific aspect of the advertising and there is no regulation saying what you can and can not do. In these cases, the advertising agency themselves needs to apply ethics to the decision making process. They need to think about what they are doing and whether it is right or wrong. Consideration as to whether the ad is in good taste or not also play into this decision making process. The implications of unethical advertising can be considerable, especially where there is a strong group in the country that oppose certain viewpoints like bad taste. The brand backlash can be crippling to an organisation if a large proportion of the country boycott the brand or make a fuss of the ad. This can (and has) brought about considerable media attention and negative public relations has resulted. Always spend time considering: Is this ad in good taste? Is there anything that could be potentially offensive in this advertising? Is there anything controversial in what we are saying? Is there anything damaging to our client in this message? Is there anything damaging to the organisation’s reputation? Have we done good by the client? Facilitator Manual BSBADV509A Create Mass Print Media Advertisements © Precision Group (Australia) Pty Ltd 23 Part 1: Interpret a Creative Brief The Trade Practices Act 1974 The Trade Practices Act 1974 works to protect consumers in their dealings with business, for example by prohibiting conduct which is likely to mislead or deceive them. There is a very broad provision in the Trade Practices Act that prohibits conduct by any business that is misleading or deceptive, or would be likely to mislead or deceive a consumer. There is no difference between a business intending to mislead or deceive consumers - it is how the conduct of the business affected the consumer’s thoughts and beliefs that matters. If the overall impression left by an advertisement, promotion, quotation, statement or other representation made by a business creates a misleading impression in your mind - such as to the price, value or the quality of any goods and services - then the conduct is likely to breach the law. “The man who stops advertsing to save money is like the man who stops the clock to save time.” Source Unknown 24 Facilitator Manual BSBADV509A Create Mass Print Media Advertisements © Precision Group (Australia) Pty Ltd Part 1: Interpret a Creative Brief As well as the provision of the Trade Practices Act that prohibits misleading and deceptive conduct in general, there are also a range of specific provisions. This includes making false claims about: The quality, style, model or history of a good or service Whether the goods are new The availability of repair facilities or spare parts The sponsorship, performance characteristics, accessories, benefits and uses of goods and services The place of origin of a good (for example, where it was made or assembled) A buyer’s need for the goods or services Any exclusions on the goods and services. If a business makes a false or misleading claim or representation about one of the issues on this list, then the conduct is likely to breach the law. There are also special laws relevant to price advertising and promotions. A business risks breaching the law if it: Makes inaccurate or misleading price comparisons (such as ’ Was $45 now $9.99’). Represents that an advertised price is the total price that you will have to pay when in fact it is not (particularly in relation to credit). Advertises goods and services at a specific price when it is, or should have been, aware that it would not be able to supply enough of the good at the price for a reasonable amount of time. This is called bait advertising and while difficult to avoid in some cases, there must be sufficient product available to meet anticipated demand. Facilitator Manual BSBADV509A Create Mass Print Media Advertisements © Precision Group (Australia) Pty Ltd 25 Part 1: Interpret a Creative Brief Activity One Select your favourite brand and choose a celebrity that you feel would be appropriate to promote the brand. Justify your answer with reasons why you believe this celebrity would be appropriate. ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ Facilitator’s Notes for Activity One ................................................................................................................ The Candidates should have chosen both a brand and an appropriate celebrity for that brand. Discuss the following points regarding celebrity endorsement with the Candidates. ................................................................................................................ ................................................................................................................ Appropriateness to the target market. The celebrity being well known enough. A positive link between the brand image and the image of the celebrity. No major scandals involving the celebrity. 26 Facilitator Manual BSBADV509A Create Mass Print Media Advertisements © Precision Group (Australia) Pty Ltd Part 1: Interpret a Creative Brief Section 1 - ‘True’ or ‘False’ Quiz True False Analogy complicates messages. If done well, analogy should simplify a creative message. Continuing characters build brand identity. An advertising brief should describe the ‘who’, ‘why’, ‘what’, ‘where’ and ‘when’ of an advertisement. Colour is more than black and white. Risks should beeffective continually monitored. Creativity is all about intuition. Advertising creatives should think of ethics during the creation process. The message strategy is a description of the overall approach taken by an advertisement. The advertising brief is written by the advertising copywriter. It is generally written by the account management department. Not every celebrity can be used in all advertising campaigns. An advertisement should make the reader sit up and take notice. Facilitator Manual BSBADV509A Create Mass Print Media Advertisements © Precision Group (Australia) Pty Ltd 27