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Transcript
Internet marketing
Overview
Develop and implement a series of online marketing initiatives that utilise the
internet and email.
Value
Internet marketing facilitates very broad exposure to potential clients and
contact with current clients. Campaigns can be highly targeted, usually with
detailed metrics available that can provide useful feedback on ROI and can be
used to increase results. The potential target market is very large, with
potential for cost effectiveness very good.
What’s involved
Once all of the available opportunities have been researched, specific content
will be developed for each channel and a smaller trial initiated. After monitoring
results, the content will be fine-tuned and/or the programs expanded.
Specifics
The following initiatives and programs will be included:

Web traffic monitoring systems (give details)

Internet directories – paid or free (give details)

Advertising (give details)

Search engine optimisation (give details)

Directories and guides (give details)

SEO (give details)

EBay / Amazon (give details)

Multiple sites (give details)

Adwords (give details)
Social media
Overview
Develop and implement a series of marketing initiatives based on social media
platforms.
Value
Social media presents a unique marketing opportunity, with enormous numbers
of potential contacts that can be reached for very low cost. This platform also
enables followers to share between each other, building word of mouth and
viral marketing. Followers interact more readily also, building engagement and
a sense of community around the brand.
What’s involved
Once all of the available opportunities have been researched, specific content
will be developed for each channel and a smaller trial initiated. After monitoring
results, the content can be fine-tuned and/or the programs expanded.
Specifics
The following initiatives and programs will be included:
Document1

Blog (give details)

Facebook (give details)

Forums (give details)

LinkedIn (give details)

Twitter (give details)

Videos (give details)
Page 1 of 7

YouTube (give details)

Instagram (give details)
Advertising
Overview
Place advertisements in any location viewed by target market.
Value
Advertising can identify your business to potential customers when they are
actively looking for a provider or the advertisement stimulates desire.
Advertising has the potential to reach a very wide audience and can increase
exposure, brand awareness and educate target markets about the brand.
What’s involved
After researching suitable locations to place advertisements, content will be
designed and developed with professionals who can help to make the greatest
impact. Once advertisements go live, results will be closely tracked.
Specifics
Advertisements will be placed as follows:

Newspapers (give details)

Magazines (give details)

Newsletters (give details)

Guides and directories (give details)

Paid reviews (give details)

Endorsements (give details)

Radio (give details)

TV (give details)

Print (give details)
Direct Marketing
Overview
Communicate company information to potential clients through direct means of
communication.
Value
Direct marketing presents and opportunity to communicate and inform potential
clients and give them information about you products and services. By creating
specific campaigns, messages can be targeted to create interest which is
specific to a particular group.
What’s involved
Once targets have been researched and determined, camapaigns will be built
to contact them directly through such means and mail or telephone.
Specifics
The following initiatives and programs will be included:
Document1

Direct mail (give details)

Brochures / flyers (give details)

SMS (give details)

Catalogues (give details)

Telemarketing (give details)
Page 2 of 7
Referral
Overview
Develop and implement a series of marketing initiatives that utilise social
connections and word of mouth.
Value
Word of mouth is commonly thought of as the most effective form of marketing,
where the opinion of close contacts reduces marketing costs, as well as
increasing effectiveness and conversions.
What’s involved
Based on customer feedback and market research that identifies the most
appealing and compelling offers, rewards and campaigns will be developed to
enhance referrals.
Specifics
The following initiatives and programs will be included:

Promotional flyers / marketing materials (give details).

Refer a friend programs (give details)

Special offers for friends and family (give details)

Good neighbour program (give details)
Publicity
Overview
Gain business exposure in media through deliberate strategy.
Value

Gives third party re-enforcement which reduces the ‘advertising’ aspect
of marketing

Generates broad exposure

Improves credibility

Increase exposure and brand awareness

Exposure to potentially large target audience

Inform target market about values, products and services

Builds identity as an expert in your field
What’s involved
Research and identify media sources that your target market are engaged
with, then develop releases that are topical and of current high interest. After
sending to target sources, follow up.
Specifics
The following initiatives and programs will be included:
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
Articles and stories (give details)

Advertorials (give details)

Articles (give details)

Expert – articles and opinion (give details)

Events (give details)
Page 3 of 7
Sponsorship
Overview
Market to groups, events, associations and organisations through participation
in their activities.
Value
Sponsorship can be a very good means of generating brand exposure, can
offer cost effective marketing channels and the trust of the target audience in
the organisation can be leveraged to generate good will. An identity of
community support to the target audience can also be developed.
What’s involved
Research and identify the groups, schools, clubs, organisations and
associations that your target market participate in. For each group, find out
sponsorship opportunities and assess each for value and ROI. For those
selected, plan carefully and work with organisers to maximise marketing
outcomes.
Specifics
The following initiatives and programs will be included, dependant on type of
sponsorship. This may include brochures, flyers, advertisements, prize
donations, etc. (give details).

Professional associations:

Events (give details)

Sponsorship (give details)

Networking (give details)

Advertising (give details)
Networking
Overview
Through deliberate strategy, expand business and personal networks for the
purposes of marketing and business growth.
Value
New business opportunities are created through personal connections and
business relationships. These are developed and initiated through deliberate
strategy, through attendance at formal events and the expansion of personal
networks Through meeting new business contacts you may develop alliances
or generate other business opportunities.
What’s involved
Research and identify the groups, clubs, organisations and associations where
aligned prospects and networks attend. Online business networks will also be
unitised. Make new contacts and focus on developing longer-term business
relationships.
Specifics
In order to build networks, new contacts and strong relationships, the following
activities will be included:
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
Attendance at business events (give details)

Leveraging current contacts and clients to identify new opportunities (give
details)

Regular communications to alliance partners (give details)

Thanks and rewards for referrals (give details)

Reciprocation of referrals (give details)
Page 4 of 7
Strategic alliances and joint marketing
Overview
Develop and implement marketing strategies with non-competing businesses
whose target market overlaps.
Value
Strategic alliances and joint marketing are reliable mechanisms to generate
word-of-mouth referrals and leverage the database and brand of another
business. These initiatives can increase conversions and reduce marketing
costs.
What’s involved
Identify non-competing businesses with overlapping target markets. Work with
business owners to develop marketing strategies that are shared, reduce costs
and expand marketing reach of both businesses. Develop special offers to
clients of aligned businesses also.
Specifics
The exact plan will be developed in conjunction with alliance partners, but
could include such initiatives as:

Participation in alliances’ communications such as newsletters (give
details).

Joint special offers (give details)

Direct mail (give details)

Meetings / lunches (give details)

Newsletters (give details)
Trade shows
Overview
Participate in trade shows, events and expos organised by external providers,
whose attendees are our target market.
Value
Trade shows can provide a powerful means of generating brand exposure,
generate sales leads, build client database, meet clients face: face and liaise
with other businesses within the same industry
What’s involved
Research and identify the trade shows, events and expos that our target
market participates in. Research and compare each thoroughly to assess cost
and ROI. For those selected, plan carefully and work with organisers to
maximise marketing outcomes, make sales at the event and to create
opportunities to follow up after the event to secure ongoing business..
Specifics
It is very important that trade shows are thoroughly investigated prior to making
any commitment to participate to assess costs and potential return on
investment. Trade shows require detailed planning and preparation to
maximise return on investment.
A trade show plan will inlcude:
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
Research available shows

Determine budget and necessary ROI

Marketing ahead of show

Client capture and sales strategy for show

Special offers at show

Follow up after show.
Page 5 of 7
Events
Overview
Host events for clients, networks, potential clients and networks.
Value
Events create an opportunity to showcase business values, products, expertise
and the brand. To existing or potential clients, they can build momentum
around the brand and stimulate sales, as well as expand networks. Events
create an opportunity for expansion of the client database, showcase products
and services, build credibility as an industry expert and increase brand
awareness.
What’s involved
After identifying opportunities for events, full planning will take place to
maximise outcomes, gain publicity, build excitement and generate new sales to
both current and potential.
Specifics
The following initiatives and programs will be included:

Expert - presenter (give details)

Openings / exhibitions (give details)

Discussion groups / lectures (give details)

Educational events (give details)

Promotional events (give details)

Launches (give details)

Webinars (give details)
Database and retention
Overview
Implement a schedule of regular communications, offers and incentives to
retain clients and stimulate sales.
Value
The development of a client database and a regular schedule of
communications promoting events, products and information is of very high
value to the business. This facilitates ongoing communications for business
information, relationship development and promotion. Responses and returns
from communications database significantly exceed those from most forms of
‘cold’ marketing
Databases may be categorised, enabling communication of information
relevant to their interest. They also creates an opportunity to value-add to
client base, maintain the business name ‘top of mind’, inform target market
about seasonal events, special offers, news, etc. This results in additional
sales, increased web traffic and increase word-of-mouth activity and viral
marketing.
What’s involved
As an ongoing part of business practice, a database will be maintained of
clients and contacts for marketing. Speak directly with clients and monitor
feedback to find out the most important factors that motivate them. From this,
develop specific and regular campaigns that increase retention, offer specials,
information, invitations etc. that will motivate clients to buy and retain the
business as provider.
Specifics
The following initiatives and programs will be included:

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Page 6 of 7
Establishment and/or purchase, plus maintenance of client database
(give details)

Loyalty programs and special offers (give details)

e-newsletter (give details)

Event invitations and exclusive events (give details)
Signage and branded products
Overview
Advertise business name and details through placement on signs, vehicles,
products, clothing etc.
Value
Signage and products can identify your business to potential customers when
they are actively looking for a provider or through the advertisement, which can
stimulate desire, at a local level..
What’s involved
Research available signage options for your premises, vehicles, products etc.;
choose those with greatest potential ROI
Specifics
The following initiatives and programs will be included:
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
Signage (give details)

Sandwich board (give details)

Product packaging (give details)

Promotional products (give details)

Branded products (give details)

Point of Sale (POS) (give details)
Page 7 of 7