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BBA 5th SEMESTER 5.1 SUMMER PROJECT Towards the partial fulfillment of the requirement of the graduate degree in Business Administration the students are required to undertake a two months’ project work on the real life problems in industrial and business organizations. In this course, students are encouraged to work on the specific problem thereon. The objective is to give the students an opportunity to develop their skills in identifying issues in concrete management situation, collecting and analyzing data and apply management concepts and techniques to deal constructively with management problems and suggest solutions. For the project work each student will be under the guidance of a faculty advisor. He will be required to submit a comprehensive report of the assignment and defend the same before an examining body. 5.2 INDUSTRIAL RELATIONS Wage and salary administration Disciplinary matters, Voluntary retirement, retrenchment, compulsory discharge Meaning, scope and Importance of Industrial Relation: Major participation in Industrial Relation; Role of State; Characteristics of Industrial Relation System in India. Trade Union Movement of India-Growth, Recent Trends and Future of Trade Union of India Trade Union in India – Concept, Objective, Structure and Functions, Trade Union Act, 1926, Major Problems and Issues, Employers Organizations in India, Workers participation in Management-meaning and objective of WPM and factors influencing WPM, Workers Participation in Management in India-an overview Industrial Disputes-Nature and Causes, Machinery provided for investigation, Prevention and settlement of industrial dispute. Industrial Disputes Act, 1947 Collective Bargaining 5.3 ADVERTISING & SALES PROMOTION The elements of effective advertising; its types and roles, Advertising and the marketing process, Relation of advertising to market strategies and its tools, Advertising planning and strategy, Relation of advertising to marketing strategy and its tools. The creative side of advertising, Copy writing Media planning and buying print media, broadcast and interactive online media. Print, broadcast, interactive and out-of-home media, the techniques of web designing, Direct-response marketing. Sales promotion Public relations: Its importance, various types and techniques of PR 5.4 WORKING CAPITAL MANAGEMENT Basic definition of working capital, nature, components, types and functions, determinants and significance, factors affecting composition of working capital Estimation of firm’s working capital need, operating Cycle Approach, Working Capital Ratio, Behaviors of current assets and pattern of financing, quick sources of finance, commercial paper, factoring, bank credit Management of cash, motives of holding cash significance cash planning and budgeting, management of cash collection, disbursement of cash, cash management models Management determinants of marketable securities, purpose of holding securities Receivables management-nature, significance, credit, standard, evaluating the creditworthiness of a customer 5.5 CONSUMER BEHAVIOUR AND RETAILING Consumer decision making process-determinants influencing consumer behavior, models of consumer behavior and promotional strategy implication. Consumer and market segmentation-criteria for selecting a market segment, bases for segmenting consumer and industrial market. Consumer Behavior and Marketing- consumer involvement, decision making process and purchase behavior-Consumer behavior models Strategic marketing application-marketing strategies-positioning strategies for existing and new products An overview of retailing-types, product retailing v/s service retailing, retail strategy Retailing environment-legal, social, economic, technological issues Retail store location and layout analysis, site evaluation and selection, store design and layout Planning Merchandise and merchandise budget-methods of determining inventory evaluation-merchandise pricing, psychological pricing-mark up and markdown strategies, communication with retail customers-retail database