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AP Final Exam Review Harry Harlow Experiment The young monkeys for the most part ignored the wire mother, even if she had food. They became strongly attached to the cloth mother, whether she gave food or not. The touching mattered, not the feeding. Harlow called this contact comfort or tactile touch. Attachment goes beyond nourishment Social desirability bias A term used in scientific research to describe the tendency of respondents to reply in a manner that will be viewed favorably by others. This will generally take the form of over reporting good behavior or underreporting bad behavior. Amygdala [ah-MIG-dah-la] two almond-shaped neural clusters that are components of the limbic system and are linked to emotion Damage may cause an inability to detect the emotional significance of facial expressions, especially expression of fear. The Lobes of the Brain The cerebrum is two hemispheres connected by a band of fibers called the corpus callosum Divided into lobes Occipital- vision Parietal- senses from all over the body Temporal- hearing, memory, speaking Frontal- creative thinking, planning Homeostasis- Our body’s tendency to maintain a balanced state to survive Belief perseverance-- clinging to one’s initial conceptions after the basis on which they were formed has been discredited Stereotype threat--fear that one's behavior will confirm an existing stereotype of a group with which one identifies Permissive parenting– children are allowed to do what they wish; no clear rules are enforced Dissociation--conscious awareness becomes separated (dissociated) from previous memories, thoughts, and feelings • Dissociative disorder--a disorder in which a person experiences alterations in memory, identity, or consciousness • Dissociative amnesia--the inability to recall important personal events or information; usually associated with stressful events • Dissociative fugue--a dissociative disorder in which a person suddenly and unexpectedly travels away from home or work and is unable to recall the past • Dissociative identity disorder--a person exhibits two or more personality states, each with its own patterns of thinking and behaving Schachter’s Two-Factor Theory of Emotion Pounding heart (arousal) Sight of oncoming car (perception of stimulus) Cognitive label “I’m afraid” To experience emotion one Fear (emotion) must: be physically aroused cognitively label the arousal Classical Conditioning Unconditioned Stimulus (UCS) stimulus that unconditionally--automatically and naturally--triggers a response Unconditioned Response (UCR) unlearned, naturally occurring response to the unconditioned stimulus salivation when food is in the mouth Conditioned Stimulus (CS) originally irrelevant stimulus that, after association with an unconditioned stimulus, comes to trigger a conditioned response Conditioned Response (CR) learned response to a previously neutral conditioned stimulus Anxiety Disorders-Obsessive Compulsive Disorder-uncontrollable pattern of thoughts is called obsession; repeatedly performing irrational actions, which is called a compulsion. Post-traumatic stress disorder-- victims of traumatic events experience the original event in the form of dreams or flashbacks Phobias– intense, irrational fear of objects, places, or even people Predictive validity: Predicts a known association between the construct you’re measuring and something else. Construct Validity —The extent to which an assessment corresponds to other variables, as predicted by some rationale or theory hypochondriasis, in which a person who is in good health becomes preoccupied with imaginary ailments. Experimental Variables • Operational definition-- defines the exact manner in which a variable is measured-- a statement of procedures (operations) used to define research variables • To test a hypothesis, an experimenter defines the variables of the hypothesis: – Cause: Independent variable (IV) the one experimenters change or alter so they can observe its effects • Marijuana: Plain cigarette versus cigarette containing 5 mg of THC (the active ingredient in marijuana) – Effect: Dependent variable (DV) one that changes in relation to the independent variable. • Appetite: Grams of ice cream consumed in 1 hour • The experimenter manipulates the IV and measures the DV to test the hypothesis diathesis-stress model Theory that explains behavior as both a result of biological and genetic factors ("nature"), and life experiences ("nurture").Diathesis is the heriditary predispostion to a disorder (from the Greek diathesis=arrangement, from dia=asunder+tithenai=to place).Stress is the environmental load put on the organism. This theory is often used to describe the pronunciation of mental disorders, like schizophrenia, that are produced by the interaction of a vulnerable hereditary predisposition, with precipitating events in the environment. This theory was originally introduced as a means to explain some of the underlying causes of schizophrenia (Zubin & Spring, 1977). In the diathesis-stress model, a genetic vulnerability or predisposition (diathesis) interacts with the environment and life events (stressors) to trigger behaviours or psychological disorders. The greater the underlying vulnerability, the less stress is needed to trigger the behaviour/disorder. Conversely, where there is a smaller genetic contribution greater life stress is required to produce the particular result. Even so, someone with a diathesis towards a disorder does not necessarily mean they will ever develop the disorder. Both the diathesis and the stress are required for this to happen. Negative Reinforcement-- Occurs when an aversive stimulus is prevented or eliminated following a behavior. Makes behavior more likely to recur. Debriefing- researcher explains the study to participants after they are finished. It can reduce problems associated with the use of deception in research. Cognitive Approach This perspective studies the way humans store and process information; eg: might assess locus of control Study the way a person thinks – is it negative, irrational, faulty, distorted, self-defeating, unrealistic Treatment– rational-emotive therapy, Beck’s cognitive therapy, changing ways of thinking Behaviorism People– Skinner, Pavlov, Watson Operant conditioning, classical conditioning, observational learning Reinforcement, CR, CS, shaping, modeling Treatments– systematic desensitization, extinction, modeling, counter conditioning, aversion therapy, biofeedback training, stress inoculation Psychoanalytical Freud, Jung, Adler, Repression, suppression, unconscious motives, Freud: Stages (oral, anal, phallic, latency, & genital): personality structure-- id, ego, superego– dreams= wish fulfillment Treatments– free association, dream analysis, hypnosis, insight therapy, interpretation of resistance/transference Biological Chemical & endocrine imbalances, genetic & hereditary, brain damage, Drug treatments, exercise, nutrition The Humanistic Approach Key features (2): • People strive for ‘actualization’ • Rogers: the self-concept consists of a perceived self and an ideal self. Psychological health is achieved when the two match • Maslow: people have a hierarchy of needs. The goal of psychological growth is to meet the need to achieve selfactualisation Fundamental Attribution Error tendency for observers, when analyzing another’s behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition Piaget’s Stages of Cognitive Development Typical Age Range Description of Stage Developmental Phenomena Birth to nearly 2 years Sensorimotor •Object permanence •Stranger anxiety Experiencing the world through senses and actions (looking, touching, mouthing) About 2 to 6 years Preoperational Representing things with words and images but lacking logical reasoning About 7 to 11 years Concrete operational Thinking logically about concrete events; grasping concrete analogies and performing arithmetical operations About 12 through adulthood Formal operational Abstract reasoning •Pretend play •Egocentrism •Language development •Conservation •Mathematical transformations •Abstract logic •Potential for moral reasoning Drive-Reduction Theory the idea that a physiological need creates an aroused tension state (a drive) that motivates an organism to satisfy the need Social Facilitation improved performance of tasks in the presence of others occurs with simple or well-learned tasks but not with tasks that are difficult or not yet mastered Overjustification Effect the effect of promising a reward for doing what one already likes to do the person may now see the reward, rather than intrinsic interest, as the motivation for performing the task Personality disorders • Dependent Personality disorder– lack self confidence, cannot express difference of opinion with others, lets others make decisions for them. They have no true identity • Narcissistic personality disorder– inflated sense of their own importance and a deep need for admiration. They believe that they’re superior to others and have little regard for other’s feelings. But behind this mask of ultraconfidence lies a fragile self-esteem, vulnerable to the slightest criticism. Brain Scans CT (computed tomography) Scan a series of x-ray photographs taken from different angles and combined by computer into a composite representation of a slice through the body; also called CAT scan PET (positron emission tomography) Scan a visual display of brain activity that detects where a radioactive form of glucose goes while the brain performs a given task MRI (magnetic resonance imaging) a technique that uses magnetic fields and radio waves to produce computer-generated images that distinguish among different types of soft tissue; allows us to see structures within the brain Electroencephalogram (EEG) -- an amplified recording of the waves of electrical activity that sweep across the brain’s surface these waves are measured by electrodes placed on the scalp Measures of Variance Provide an index of how spread out scores of a distribution are. Range= subtract the lowest score from the highest score. Standard Deviation is a measure of distance. The larger the standard deviation, the more spread out the scores are. http://www.childrensmercy.org/stats/definitions/stdev.htm Paul Ekman • Facial expressions of emotion are not culturally determined, but universal across human cultures and thus biological in origin • He developed the Facial Action Coding System (FACS) to taxonomize every human facial expression • Display rules-- Socialization establishes when it is appropriate to display a given facial expression in a given society and when it is not, thus causing individuals to actively modulate the display of emotions and other states. Ekman and Friesen coined the term display rules to describe such socially engendered forces that alter facial expression. Hypothetical thinking-- involves the imagination of possibilities and the exploration of their consequences by a process of mental simulation. In development, it is acquired last. Personality Inventory a questionnaire (often with true-false or agree-disagree items) on which people respond to items designed to gauge a wide range of feelings and behaviors used to assess selected personality traits Hallucinations sensory experiences without sensory stimulation EX 2: Case Studies or Case Histories • In depth studies of one or a few people • Often used to investigate rare or unusual conditions • EX: Studying multiple births (triplets or quadruplets, only so many) • Data is gathered using observation methods, interviews, and psychological testing • This is the primary type of research that Freud used • Disadvantage = results may not generalize beyond the people being studied or to other cultures 2. Correlational research Determines the relationship or correlation between two characteristics, events, or behaviors Important: Does not prove that one thing causes another, just proves there is a relationship Almost any two things or behaviors can be tested and proven related in some way Correlational Study may determine 3 things: • 1. There is no relationship (very rare) • 2. Positive relationship • As one behavior increases, the other increases *None of these things causes the other, but they are related • 3. Negative relationship • As one behavior increases, the other decreases *Again just because you are in sports doesn’t mean you don’t do drugs, but there is a relationship Correlation Coefficient • Measures relationships, ranges from –1 to 1 • -1 is a strong negative correlation • +1 indicates a strong positive correlation • EX: -.86 (strong negative relationship) • EX: .01 (very little relationship) • EX: .94 (very strong positive relationship) 3. Experimental research methods Goals is to find facts and causes of things, Variables (properties or characteristics of some event, object or person that can take on different values or amounts • Experiments manipulate variables – • • • • Qualitative or Quantitative? 1. Qualitative variables (quality can be measured, but not with numbers) 2. Quantitative variables (can measure quantity with numbers or stats) A. Discrete or Continuous? Discrete variables (have possible scores of discrete points on a scale) B.Continuous variables (have a continuous scale) C. Independent Variable Variable that is manipulated by an experimenter Produces change in the experiment Variable that you use to make predictions D. Dependent Variable Variable that you are trying to predict Factor observed and measured for a change, DV depends on changes in the independent variable Usually a test or measurement taken at the end of the experiment In most experiments, there are 2 Groups: 1. Experimental group (exposed to the IV, group that played the violent game) 2. Control group (not exposed to the IV, group that played the non violent game, used as a comparison) • Cross sectional research– studying groups of people at various age levels; advantage– takes less time. • Longitudinal research– studying a group of people intermittently at varying times (every 5 years). Pain Gate-Control Theory theory that the spinal cord contains a neurological “gate” that blocks pain signals or allows them to pass on to the brain “gate” opened by the activity of pain signals traveling up small nerve fibers “gate” closed by activity in larger fibers or by information coming from the brain Social Relations Mirror image perceptions– how we see “them” they see “us” Self-serving bias– a readiness to perceive oneself favorably. Accept credit for good deeds and shuck blame for bad deeds. General Intelligence (g) factor that Spearman and others believed underlies specific mental abilities measured by every task on an intelligence test Factor Analysis statistical procedure that identifies clusters of related items (called factors) on a test used to identify different dimensions of performance that underlie one’s total score Freud’s Elements of the Personality ID • Unconscious energy • Basic drives • Sexual and aggressive instincts • Immediate gratification • Pleasure Principle • Instinctual/biological • Libidinal Energy Elements of the Personality EGO • Partially conscious • Cope with real world • Gratifies ID in realistic ways • Reality Principle • Logical/Rational • Struggles to reconcile ID & Superego Elements of the Personality SUPEREGO • Partially conscious • Ideal behavior • Moral Principle • Conscience Personality Structure Ego Conscious mind Unconscious mind Superego Id Freud’s idea of the mind’s structure Assessing the Unconscious Rorschach Inkblot Test the most widely used projective test a set of 10 inkblots designed by Hermann Rorschach seeks to identify people’s inner feelings by analyzing their interpretations of the blots Social Influence Group Polarization enhancement of a group’s prevailing attitudes through discussion within the group Can increase prejudice, internet new medium Good for self-help group situations Groupthink mode of thinking that occurs when the desire for harmony in a decision-making group overrides realistic appraisal of alternatives Fed by overconfidence, conformity, self-justification, & group polarization. • Intrinsic Motivation: Motivation coming from within, not from external rewards; based on personal enjoyment of a task • Extrinsic Motivation: Based on obvious external rewards, obligations, or similar factors Industrial and Organizational Psychologists – Industrial psychologists focus on people and work. Organizational psychologists study the behavior of people in organizations, such as business firms. Industrial psychology and organizational psychology are closely related. Psychologists in these fields are often trained in both areas. • Industrial and organizational psychologists are employed by business firms to improve working conditions and increase worker output. They may assist in hiring, training, and promoting employees. They may also devise psychological tests for job applicants and conduct research into the factors that contribute to job satisfaction. In addition, some industrial and organizational psychologists have counseling skills and help employees who have problems on the job. • Split Brain --a condition in which the two hemispheres of the brain are isolated by cutting the connecting fibers (mainly those of the corpus callosum) between them – Image projected to the left visual field of a split-brained patient will be processed in the right visual cortex. Operant Conditioning type of learning in which behavior is strengthened if followed by reinforcement or diminished if followed by punishment Shaping operant conditioning procedure in which reinforcers guide behavior toward closer approximations of a desired goal Law of Effect Thorndike’s principle that behaviors followed by favorable consequences become more likely, and behaviors followed by unfavorable consequences become less likely Memorizing lists Primacy effect- Remembering the first four or five items in a list because you have more time to rehearse them Recency effect- Recalling the last four or five items because they were still in short-term memory When memorizing a list of words you are most likely to forget the words in the middle of the list. Cones near center of retina fine detail and color vision daylight or well-lit conditions Opponent-Process Theory- opposing retinal processes enable color vision “ON” red green blue yellow black white “OFF” green red yellow blue white black Binocular cue retinal disparity images from the two eyes differ closer the object, the larger the disparity Gestalt--an organized whole tendency to integrate pieces of information into meaningful wholes Grouping Principles proximity--group nearby figures together similarity--group figures that are similar continuity--perceive continuous patterns closure--fill in gaps connectedness--spots, lines, and areas are seen as unit when connected Social Relations Ingroup Bias tendency to favor one’s own group Scapegoat Theory theory that prejudice provides an outlet for anger by providing someone to blame Just-World Phenomenon/ Hypothesis tendency of people to believe the world is just people get what they deserve and deserve what they get What Are Phonemes? PHONEME - shortest segment of speech, which, if changed, would change the meaning of a spoken word. /bit/ /bait/ /beet/ Only 60 phonemes necessary to account for all worlds’ languages! English requires 48 phonemes. Hawaiian requires only 11! What Are Morphemes? Morpheme - the shortest unit of spoken or written language that carries meaning Some morphemes are phonemes (e.g., “I” and “a”) Most are combos of 2 or more phonemes Some morphemes are words (e.g., “bat”) Attention: Process that transfers information from sensory memory to short-term memory Selective Attention focus of conscious awareness on particular stimulus (ex: cocktail party effect– ability to hear only one voice among many) Kohlberg’s Moral Ladder Postconventional level Morality of abstract principles: to affirm agreed-upon rights and personal ethical principles Conventional level Morality of law and social rules: to gain approval or avoid disapproval Preconventional level Morality of self-interest: to avoid punishment or gain concrete rewards As moral development progresses, the focus of concern moves from the self to the wider social world. Carol Gilligan’s Critique of Kohlberg Gilligan argues that Kohlberg’s rule-oriented conception of morality has an orientation toward justice, which she implies is due to stereotypical male thinking, whereas girls and women are more likely to approach moral dilemmas with a “care” orientation (Matthews, 1994). Gilligan argues that moral reasoning of males is primarily based on rational abstract principles, whereas the moral reasoning of females is based on relationships and the social context. She bases her criticism on two things. First, that Kohlberg only studied privileged white boys and men causing, in her opinion, a biased opinion against women. Second, in his stage theory of moral development, the male view of individual rights and rules was considered a higher stage than women’s point of view of development in terms of its caring effect on human relationships. Memory Short-Term Memory activated memory that holds a few items briefly limited in capacity look up a phone number, then quickly dial before the information is forgotten Long-Term Memory the relatively permanent and limitless storehouse of the memory system Milgram Experiment Milgram wanted to see if participants would administer painful shocks to others merely because an authority figure had instructed them to do so. 60+% administered the highest level of shock Researchers at Swarthmore College hypothesized that Milgram’s subjects could inflict pain because they served in military or were working class. They used young, liberal, highly educated subjects: 88% administered the highest level of shock. Phenylketonuria (PKU) A rare condition in which a baby is born without the ability to properly break down an amino acid (protein) called phenylalanine. Phenylketonuria (PKU) is inherited, which means it is passed down through families. Both parents must pass on the defective gene in order for a baby to have the condition. This is called an autosomal recessive trait. Phenylalanine plays a role in the body's production of melanin, the pigment responsible for skin and hair color. Therefore, infants with the condition often have lighter skin, hair, and eyes than brothers or sisters without the disease. Other symptoms may include: Delayed mental and social skills Head size significantly below normal Hyperactivity Jerking movements of the arms or legs Mental retardation Seizures Skin rashes Tremors Unusual positioning of hands Defense Mechanisms Repression the basic defense mechanism that banishes anxietyarousing thoughts, feelings, and memories from consciousness– cannot retrieve the memories Projection defense mechanism by which people disguise their own threatening impulses by attributing them to others Rationalization defense mechanism that offers self-justifying explanations in place of the real, more threatening, unconscious reasons for one’s actions Psychoactive Drugs Opiates opium and its derivatives (morphine and heroin) opiates depress neural activity, temporarily lessening pain and anxiety Physiology of hunger p. 428-430 Body chemistry affects hunger: Glucose- when low we feel hungry insulin- hormone that diminishes glucose by storing it as fat Brain monitors blood chemistry (hypothalamus) Lateral hypothalamus– initiates hunger Ventromedial hypothalamus– depresses hunger Latent Learning learning that occurs, but is not apparent until there is an incentive to demonstrate it Rats explored maze for 10 days. Then they were reinforced with food at the end of the maze. They quickly demonstrated their prior learning and did as well as rats who had always been reinforced. Transduction conversion of one form of energy to another in sensation, transforming of stimulus energies into neural impulses In vision, transduction happens in the retina. Semantic vs. Episodic Memory Episodic Chronological recollections of personal experiences Like an autobiography Semantic General knowledge, not tied to time when learned Like an encyclopedia Renee Baillargeon Found 4 month old infants will look longer at a ball if it appears to roll through a solid barrier, demonstrating that babies seem to grasp basic physical laws intuitively. This challenged Piaget’s theory of object permanence in Sensorimotor Stage (cognitive development) Social Psychology • Bystander effect– the tendency of a person to be less likely to give aid if other people are present. • Social loafing– tendency for people to work less hard when sharing the workload with others than when they are working alone. Classical Conditioning Biological processes • Certain species are biologically predisposed to learn a particular association if it enhances their survival. Generalization tendency for stimuli similar to CS to elicit similar responses EX: dog trained to salivate to bell can be trained to salivate to light instead Rational Emotive Therapy (cont) The main purpose of REBT is to help clients to identify and replace absolutist philosophies, full of ‘musts’ and ‘shoulds’, with more flexible ones; part of this includes learning to accept that all human beings (including themselves) are fallible and learning to increase their tolerance for frustration while aiming to achieve their goals. Three primary insights: While external events are of undoubted influence, psychological disturbance is largely a matter of personal choice in the sense that individuals consciously or unconsciously select both rational beliefs and irrational beliefs at (B) when negative events occur at (A) Past history and present life conditions strongly affect the person, but they do not, in and of themselves, disturb the person; rather, it is the individual’s responses which disturb them, and it is again a matter of individual choice whether to maintain the philosophies at (B) which cause disturbance. Modifying the philosophies at (B) requires persistence and hard work, but it can be done. Schizophrenia • Defined as a class of disorders marked by delusions, hallucinations, disorganized speech, and deterioration of adaptive behavior • It primarily involves disturbances in perception and thought, with corresponding loss of the ability to function. • Cognitive processes are severely disrupted. • Positive symptoms: Hallucinations, disorganized and delusional talk, inappropriate laughter, tears, or rage. • Negative symptoms: toneless voices, expressionless faces, mute http://www.learner.org/vod/vod_window.html?p id=788 Sensation- Thresholds Absolute Threshold minimum stimulation needed to detect a particular stimulus 50% of the time Difference Threshold minimum difference between two stimuli required for detection 50% of the time just noticeable difference (JND) Sleep Disorders Insomnia persistent problems in falling or staying asleep Narcolepsy uncontrollable sleep attacks Sleep Apnea temporary cessation of breathing momentary reawakenings Sample- the small group out of the total population you wish to study. Neuroleptics-- Antipsychotic medications used for Schizophrenia; linked to the side effect of tardive dyskensia. Desirable test-retest correlation Neural Communication Neurotransmitter molecule Receptor site on receiving neuron Receiving cell membrane Agonist mimics neurotransmitter Antagonist blocks neurotransmitter Social Thinking Cognitive Dissonance Theory we act to reduce the discomfort (dissonance) we feel when two of our thoughts (cognitions) are inconsistent example- when we become aware that our attitudes and our actions clash, we can reduce the resulting dissonance by changing our attitudes Heuristics Representativeness Heuristic judging the likelihood of things in terms of how well they seem to represent, or match, particular prototypes may lead one to ignore other relevant information Availability Heuristic estimating the likelihood of events based on their availability in memory if instances come readily to mind (perhaps because of their vividness), we presume such events are common Example: airplane crash Different dimensions or axes Each axis reflects a different aspect of a patient’s case: Axis I- used to classify current symptoms Axis II- used to describe developmental and longstanding personality disorders or maladaptive traits; specific developmental disorders for children such as mental retardation, autism, etc. Axis III- used to describe physical disorders or general medical conditions that are relevant to treatment Axis IV- current stress level (based on the past year) Axis V- adaptive functioning: 3 major areas– social relations, occupational functioning, & use of leisure time EmotionLie Detectors Polygraph machine commonly used in attempts to detect lies Not widely used in courtrooms because the type of arousal measured is much the same for several emotions including lying– so it is not always reliable. measures several of the physiological responses accompanying emotion perspiration cardiovascular breathing changes Thinking Algorithm methodical, logical rule or procedure that guarantees solving a particular problem contrasts with the usually speedier–but also more error-prone--use of heuristics The Cerebral Cortex Aphasia impairment of language, usually caused by left hemisphere damage either to Broca’s area (impairing speaking) or to Wernicke’s area (impairing understanding) Broca’s Area an area of the left frontal lobe that directs the muscle movements involved in speech Wernicke’s Area an area of the left temporal lobe involved in language comprehension and expression Contemporary Research-The Trait Perspective Trait a characteristic pattern of behavior a disposition to feel and act, as assessed by self-report inventories and peer reports Personality Inventory a questionnaire (often with true-false or agree-disagree items) on which people respond to items designed to gauge a wide range of feelings and behaviors used to assess selected personality traits The Trait Perspective Moody Anxious Rigid Sober Pessimistic Reserved Unsociable Quiet UNSTABLE Hans and Sybil Eysenck use two primary personality factors as axes for EXTRAVERTED describing personality sanguine variation Sociable Touchy Restless Aggressive Excitable Changeable Impulsive Optimistic Active melancholic choleric INTROVERTED phlegmatic Passive Careful Thoughtful Peaceful Controlled Reliable Even-tempered Calm Outgoing Talkative Responsive Easygoing Lively Carefree Leadership STABLE The Trait Perspective Empirically Derived Test a test developed by testing a pool of items and then selecting those that discriminate between groups such as the MMPI The Trait Perspective The “Big Five” Personality Factors Trait Dimension Description Emotional Stability Calm versus anxious Secure versus insecure Self-satisfied versus self-pitying Extraversion Sociable versus retiring Fun-loving versus sober Affectionate versus reserved Openness Imaginative versus practical Preference for variety versus preference for routine Independent versus conforming Agreeableness Soft-hearted versus ruthless Trusting versus suspicious Helpful versus uncooperative Organized versus disorganized Careful versus careless Disciplined versus impulsive Conscientiousness Social Thinking Cognitive Dissonance Theory we act to reduce the discomfort (dissonance) we feel when two of our thoughts (cognitions) are inconsistent example- when we become aware that our attitudes and our actions clash, we can reduce the resulting dissonance by changing our attitudes Social Relations Mirror image perceptions– how we see “them” they see “us” Self-serving bias– a readiness to perceive oneself favorably. Accept credit for good deeds and shuck blame for bad deeds. Personality Disorders • Psychologists consider people with personality disorders “abnormal” because they seem unable to establish meaningful relationships with other people, to assume social responsibilities, or to adapt to their social environment. Erikson’s Stages of Psychological Development