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Marketing Strategy – III: Promotion, Consumerism and International Marketing Learning Objectives Explain the promotional mix. Formulate various marketing mix strategies for different stages of a product life cycle. Analyze the consumerism and its effect on marketing. Analyze environmental forces in international markets. Suggest various methods of developing international markets. Promotion Informing and influencing consumers. Promtional Mix Personnal selling Sales Promotion Mass Selling POP communication Event Marketing Promotion mix The combination of a company’s promotional means. Components of the promotional mix Advertising Personal selling Sales promotion Publicity Advertising A paid and non-personal communication Types of advertising: Product advertising (1) (2) (3) Informative Persuasive Reminder Institutional advertising to build goodwill/image for an organization Advertising media The means or devices by which the advertising message reaches its audience. Characteristics of major advertising media Television Reaches a mass audience Communicates a temporary message Lacks selectivity Expensive Newspapers Reach mass readers Can communicate a complicated message Easy to be ignored Relatively inexpensive Direct mail Provides selectivity Can communicate a complicated message Easy to be ignored Outdoor advertising Reaches many audiences Limited to a simple message Easy to be ignored Key objectives of advertising To increase sales and profits To retain existing customers To increase consumer awareness of the product To provide product information To build image and goodwill Factors affecting choice of advertising media (1) Cost (2) Audience reached (3) Advertising competitors (4) Impact (5) Marketing mix (6) Law (7) Presentation and recording of information Criticism of advertising consumers pay higher prices for goods than if they were not advertised. encourages people to buy too many unnecessary things. contents of many advertisements are misleading or in poor taste. Companies pay too much attention to advertising, rather than improving the product quality or services. Personal selling Promoting a product or service on a person-to-person basis Can be done over telephone, in retail outlets, or by “knocking on doors” For (1)highly priced; (2) technically complex; (3) individual products Sales promotion Any activity, other than advertising and personal selling, aimed at creating immediate sales Types of sales promotion (1) coupons, refunds and loyalty reward (2) (3) (4) (5) (6) card Competition Product endorsements Product placing Free offers Special credit terms Impulse buying The purchase decision is made on the spot and without prior planning. Publicity Any form of non-paid news release or other promotional activities aimed at improving the image of the company Activities includes: Press conferences Press releases Donation to charities Sponsorship Company visit Components of a marketing plan 1. Marketing research to collect 2. 3. 4. 5. 6. information. Product strategies Pricing strategies Distribution strategies Promotion strategies Recommendations Different stages in the Product Life Cycle Introduction stage Growth stage Maturity stage Decline stage Marketing mix at different stages of the product life cycle Introductio n Objective Growth Maturity Decline Increase market size Increase market share Maintain market share Reduce marketing effort Product Basic features Modified Add new features No new features Promotion Heavy promotion and informative advertising Heavy promotion and persuasive adverting Vary forms of promotion Reduce promotion expenditures High High Lowered Low level Selective distribution Intensive Intensive Intensive Price Place Rights of consumers Rights of Consumers Explanation Right to be informed Right to choose To have information to make their purchasing decisions Right to safety To have safe goods which will not affect their health Right to be heard To have the right to complain and give their opinions To have the freedom to choose the goods they actually want to buy Environmental forces in international markets 1. Economic factors 2. Political climate 3. Legal environment 4. Cultural forces International business involvement 1. Exporting 2. Setting up overseas manufacturing plants 3. Licensing 4. Contract production 5. Joint ventures