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GLOBAL ADVERTISING RUBYBUCCAT.WIKISPACES.COM/.../GLOBAL+ADVERTISIN... Top Global Advertisers Top Global Advertising Agencies The Global Ad Agency Job • To coordinate with the global advertiser in terms of final message creation & media selection • To effectively construct a media schedule for the various local markets within its global network • To communicate the global advertisements effectively into various smaller local markets • To account for across-country variability in financial arrangements & payments Global Advertising Defined GLOBAL ADVERTISING – media advertising that is more or less uniform across many countries, often, but not necessarily in media vehicles with global reach Pros and Cons of Global Advertising ADVANTAGES • • • • • CONSISTENCY OF BRAND COMMUNICATIONS MEDIA SPILLOVER COST SAVINGS IMPROVED PRODUCTION LEVERAGING A GREAT IDEA DISADVANTAGES • • • • IMAGES AND SYMBOLS MIGHT NOT BE LOCALLY ACCEPTABLE APPROPRIATE MEDIA MIGHT NOT BE AVAILABLE PRODUCT USAGE IS NOT THE SAME LOCAL CREATIVITY IS STIFLED Drivers of Global Advertising SUPPLY SIDE 1) GLOBAL AD AGENCIES 2) GLOBAL MEDIA DEMAND SIDE 3) GLOBAL CUSTOMERS 4) PREFERENCE CONVERGENCE 5) GLOBAL COMPETITORS Four Components of Global Advertising 1. STRATEGY – Global ads involve products &services that are positioned similarly across markets, wherein the product’s appeal is consistent 2. ORGANIZATION – global ads are typically directed from headquarters with the help of advertising agencies with a global network 3. MEDIA – with global reach are used, creating spillover that crosses borders to reach customers in different countries & follows traveling customers around the globe 4. MESSAGE & CREATIVE – copy & visualization may be uniform across markets, uniformity decreases based on how different each local market is from another Global Ad Categories • IDENTICAL ADS – ads are identical, usually with localization only in terms of language voice-over changes & simple copy translations (e.g. the Marlboro cowboy ads) • PROTOTYPE ADVERTISING – the same ads, but the voice-over may be changed to avoid language & cultural problems, & the ad may be re-shot with local celebrities (e.g. Drakkar Noir) • PATTERN STANDARDIZATION – similar but less structured global approach, wherein the positioning theme is unified & some alternative creative concepts are planned, but execution differs between markets (e.g. Xerox) Global Ads: Same everywhere? PROTOTYPE ADVERTISING PATTERN STANDARDIZATION • Brand Name same • Brand Name same • Theme same • Theme same • Visual same • Visual same • Positioning same • Positioning same • Actors same • Actors not same • Words same • Words not same • Language (local) • Language (local) • Media same • Media not same • Materials same • Materials not all same • Slogan same • Slogan same Web Ads Are Naturally Global WEB ADS are those boxed inserts on the screen that appear as you surf the web. They are interactive in the sense that you can click on them to get more information about the product/service. Types of Web ads: • Banner ads – most common, measured in pixels • Tickers – banner ads that move across the screen • Interstitial ads – ads that flash while a request is being handled, filling up idle loading time. • Pop-up ads – ads that appear once a site has been loaded prior to webpage access • Transactional ads – let you order/request something without leaving the current webpage • Roadblocks – full screen ads that users must pass through to get to other screens • Rich media ads – the web version of a TV commercial, with audio and motion The International Mass Communication Process Producer/ marketer/ advertiser Sets objectives and advertising budget Coordination and control Sender’s cultural setting Advertising agency Mass Media Develops message (encoding) and selects media Carries the message Generate feedback on effects Receiver’s cultural setting Opinion leaders, individuals Receive the message and interpret (decoding) Individuals Think, feel and act (hierarchy of effects) Cultures and Visual vs Verbal Processing VISUAL PROCESSING TV commercials Radio Ads Low literacy Younger Segments Low Involvement products High context societies VERBAL PROCESSING Magazines Newspapers High Literacy Older segments High involvement products Low context societies The Hierarchy of Effects ADVERTISING EXPOSURE AWARENESS KNOWLEDGE LIKING/ATTITUDE PREFERENCE TRIAL REPEAT PURCHASE/LOYALTY Matching Ad Objectives and Media AWARENESS TV, Radio KNOWLEDGE Words (spoken/written), Print, TV/Radio ATTITUDE CHANGE & IMAGE BUILDING INFLUENCE BEHAVIOR TV, Magazines, Cinema, Outdoor Ads Media must be timely, newspapers, TV Global Advertising is Most Powerful When… • the image communicated can be identical across countries • the symbols used carry the same meaning across countries • the product features desired are the same • the usage conditions are similar across markets Goodyear’s Latin-Am. Campaign Planning Global Tire Ads: Language pitfalls How do you say “tire” in Latin America’s Spanish? What to say Where to say it CAUCHOS Venezuela CUBIERTAS Argentina GOMAS Puerto Rico LLANTAS Mexico, Peru, Guatemala, Colombia NEUMATICOS Chile Goodyear: Lessons for Global Advertisers 1. By focusing on regions, it may be possible to reap the scale benefits & cost efficiencies of global advertising without sacrificing too much on the side of local adaptation. 2. The early involvement of country subsidiaries & agency professionals not only facilitates later acceptance of unified themes but also helps broaden the sources of powerful campaign concepts. 3. The process by which pattern standardization is arrived at needs to allow open & free exchange. 4. Even when the company has operated for years in a market, research is still necessary, especially when conditions are changing. Takeaway As the affluence of countries grows, new products/services appear, & customers need more information. Advertising becomes more important and advertising expenditures as a percentage of GDP increase. Takeaway As markets integrate, global communications expand, & customers become more similar, pan-regional advertising campaigns will become increasingly cost-efficient & more effective than multi-domestic advertising. Takeaway Instead of complete uniformity, global advertising tends to follow a pattern standardization approach with unified slogan, visualization, & image but with local execution in terms of language, spokespersons, & copy. This helps avoid the pitfalls of standardized & translated messages. Takeaway The global advertising agency is often at an advantage over local rivals when it comes to global /regional advertising. But independent local advertising agencies have combined with others to form multinational networks & can sometimes offer stronger local talent. Takeaway Developing a global campaign takes time, effort, & planning. The process should involve headquarters and ad agency managers & local representatives whose knowledge will help formulate the global communication strategy.