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Advertising 2. Media selection. Advertising media selection is the process of choosing the most cost-effective media for advertising, to achieve the required coverage and number of exposures in a target audience. Selection of Media: There are five steps in the selection of media. These are: 1. Write an objective. 2. Determine the domain in which the objective can be classified. 3. Consider various factors affecting media selection. 4. Consider various methods/techniques to be adopted. 5. Select appropriate media. Need of Media Selection: Media have an important role in the advertising process. But, all media are not suitable or appropriate for all types of advertising tasks. Each medium has its own capabilities or attributes. Attributes are pictorial, Size enlarged, reduced or real), Color (black and white, limited colors, full colors), Movement (still, semi-motion, full motion), Language (print or oral sounds) and Soundpicture relationship (silent or with sound). Each advertising task also requires media with specified characteristics or attributes. It is, therefore, considered that media selection is an important part of advertising design and delivery. Thus, advertising effectiveness and conversion in sales or given objectives are much dependent on media selection. Types of the media. In terms of overall advertising expenditures, media advertising is still dominated by Press and television, which are of comparable size (by value of 'sales'). Posters and radio follow some way behind, with cinema representing a very specialist medium. Press In India, spending on advertising is dominated by the national & regional newspapers, the latter taking almost all the classified advertising revenue. The magazines and trade or technical journal markets are about the same size as each other, but are less than half that of the newspaper sectors. Television Television is one of the most expensive media, and as such is generally only open to the major advertisers, although some regional contractors offer more affordable packages to their local advertisers. It offers by far the widest coverage, particularly at peak hours (roughly 7.00–10.30 p.m.) and especially of family audiences. Offering sight, sound, movement and colour, it has the greatest impact, especially for those products or services where a 'demonstration' is essential; since it combines the virtues of both the 'story-teller' and the `demonstrator'. Radio Radio advertising has increased greatly in recent years, with the granting of many more licenses. It typically reaches specific audiences at different times of the day—adults at breakfast, housewives during the day, and commuters during rush hours. It can be a cost-effective way of reaching these audiences—especially since production costs are much cheaper than for television, though the lack of visual elements may limit the message. In radio advertising it is important to identify the right timing to reach specific radio listeners. For instance, many people only listen to the radio when they are stuck in traffic, whereas other listeners may only listen in the evenings. The 24 hour availability of radio is helpful to reach a variety of customer sub-segments. In addition, it is a well-established medium to reach rural areas. Cinema Though national audience numbers are down, this may be the most effective medium for extending coverage to younger age groups, since the core audience is 15 to 24. Internet/Web Advertising This rapidly growing marketing force borrows much from the example of press advertising, but the most effective use—adopted by search engines—is interactive. Mobile Advertising Personal mobile phones have become an attractive advertising media to network operators, but are relatively unproven and remain in media buyers' sidelines. Media Planning: The two basic tasks of marketing communications are message creation and message dissemination. Media planning supports message dissemination. Media planning helps you determine which media to use--be it television programs, newspapers, bus-stop posters, in-store displays, banner ads on the Web, or a flyer on Face book. It also tells you when and where to use media in order to reach your desired audience. Simply put, media planning refers to the process of selecting media time and space to disseminate advertising messages in order to accomplish marketing objectives. Media planners often see their role from a brand contact perspective. Instead of focusing solely on what medium is used for message dissemination, media planners also pay attention to how to create and manage brand contact. Brand contact is any planned and unplanned form of exposure to and interaction with a product or service Word of mouth is an unplanned brand contact -- advertisers normally do not plan for word of mouth. From the consumer's perspective, however, unplanned forms of brand contact may be more influential because they are less suspicious compared to advertising. Second, media planners are making more use of product placements now, in lieu of advertising insertions. Advertising insertions, like print ads or television commercials, are made separately from the content and are inserted into it. The ads are distinct from the articles or TV programs, not a part of them. As a result, the ads seem intrusive. In contrast, product placement (also called brand placement or branded entertainment) blends product information with the content itself. Whether content is a television program, movie, video game or other form of entertainment, product placement puts the brand message into the entertainment content. On the other hand, inappropriate or excessive product placements may do more harm than good to the brand. Finally, the role of media planners has expanded as media planners have moved beyond planned messages to take advantage of unplanned messages as well. Whereas planned messages are what advertisers initiate -- like an ad, press release or sales promotion -- unplanned messages are often initiated by people and organizations other than advertisers themselves. Word of mouth, both online and offline, is one form of unplanned message. Although advertisers have little direct control over the flow of unplanned messages, they can facilitate such a flow. Media Mix: Combination of media should be used in an advertising campaign. In the past, television and magazines dominated the media mixes of most national advertising campaigns because these media reached the broadest segments of the market. However, in recent years, clutter, rising advertising costs, and smaller audiences have caused advertisers to seek more cost-efficient avenues for their advertising rupeess. Consequently, media mixes may now include vehicles such as telephone directories, cable television, ballpark billboards, supermarket shopping carts, and other forms of media that may reach a narrower market segment but cost less and target more effectively. Difficulties in Selection of Media Types Audience Measurement: The media sell circulation or the opportunity to develop circulation. There is a gross aspect to circulation (how many products were bought last month) and a net aspect (how many of those purchasers are prospects for the product saw the advertisement in the broadcast media). Measurement of the same is not so easy as advertisers would think. Difficulty of Cost Comparisons: There is a cost per thousand concept in every medium type such as cost per thousand homes or thousand viewers, cost per thousand passersby, cost per page per thousand copies sold. How does the reaction of a thousand housewives, who read a food advertisement about Magi noodles, compare with that of a different thousand housewives who watch the same on TV? Reliance on a Particular type of Medium: How much of his promotion effort should a manufacturer place in magazines and how much on TV, how mach in outdoor or point of purchase? Which should be dominant and which are supplementary? These factors play a key role in selection of a particular type of media. Media costs, the costs of space and time, are the largest single expense item in most advertising budgets. The selection of media types to be used in an undertaking, therefore, deserves and even demands, the very best thought and judgment of on the part of the top management. The points to be considered for media selection are: 1. Availability: Regional markets may be so limited that national circulation of magazines should not be used. A product may have so slight a market that a medium such as the radio would not be indicated for use. 2. Selectivity: Some ideas demand visual presentation and others demand oral presentation. The radio cannot accommodate stories requiring a physical form, and outdoor advertising cannot accommodate long stories. 3. Competition is a matter which the advertiser cannot ignore. A company may select media types not used by its competitors, based on distinctiveness and domination. Measuring advertising effectiveness. Advertising can be defined as any paid form of non personal presentation or promotion of ideas, goods or services by an identified sponsor. Most of the managers believe that the advertisement directly affects the sales volume and hence they evaluate the effectiveness of the advertising campaign by the increase in the sales volume. There are two types of measures: Direct measures and, Indirect measures. 1. Direct Measures of Advertising Effectiveness. These measures establish a relationship between advertising and sales. A comparison of sales of two periods of time or two markets may be done and the comparative changes may be noted. The following are some of the methods that are generally used in the measurements. 1. Historical Sales Method. Effectiveness of past advertising may be obtained by measuring the relationship between the advertising expenditure and the total sales of the product. A multiple regression analysis of advertising expenditure and sales over several time periods may be calculated. 2. Experimental Control. A casual relationship between advertising and sales is established in this method. One experimental approach to measuring the sales effectiveness of advertising is test marketing. Before-after with Control Group Design: Before the advertisement is shown, sales figures are measured and after the exposure to the advertisements, sales figures are measured. The effect of advertising campaign, can then, be measured by subtracting the amount of post campaign figure of sale from the pre campaign sale figures in test cities Multivariable Experimental Designs: Multivariable designs Produce explanations to the success and failures of the campaign and are, therefore used by some very large firm because of their diagnostic value. For any single medium, eight possible geographic areas have been exposed and eight have not been exposed. Thus, in this experimental model it is possible to evaluate how each individual medium behaves alone and in all possible combinations with other media. 2. Indirect Measures of Advertising Effectiveness Factors such as customer awareness or attitude or customer recall of advertising message affect the sales or profits or goals of the business indirectly. They are measured in indirect ways here. Exposure to Advertisement: The advertiser is concerned about the number of target audiences who see or hear the organization message set in the advertisement. Without exposure, advertisement is bound to failure. It is also known as reach and frequency factors. Attention or Recall of Advertising Message Content: Under this measure, a recall of the message content among a specified group or groups or prospective customers is measured within 24 hours of the exposure of the advertisement. Attention value is the chief quality of the advertising copy the advertisements cannot be said to be effective unless they attract the attention of the target consumers. There are two methods for evaluating the attention getting value of the advertisements. One is pre-test and the other is post-test. Brand Awareness: The marketers who rely heavily on advertising often appraise its effectiveness by measuring the customer’s awareness about the particular product or brand. The assumption of this type of measure is that there is a direct relationship between the advertisements and the awareness. Comprehension: Consumers here are asked to comprehend the message of advertisements. Various tests like recall tests, asking questions etc. are used to measure comprehension. Attitude Change: The results of attitude changes because of advertisements are measured in terms of attitudes among groups exposed to advertising communication. Action: The action of purchasing or behaviour towards purchasing is measured because of the advertisements here. Thus, these above measures (direct or indirect) are used to evaluate the effectiveness of advertisements. It seems from the analysis of the above methods of measuring effectiveness that directly or indirectly changes in sales or profits are taken as the measuring rod of the effectiveness of the advertising. There are several reasons for measuring or not measuring advertising effectiveness as given below. Reasons to measure advertisement effectiveness. Increase efficiency of advertising in general. Determining if objectives are achieved. Avoid costly mistakes. Evaluate alternative strategies. Reasons not to measure effectiveness. Cost of measurement. Problems with research. Lack of time. Disagreement about what to test. Objections of creative personnel.