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MT 219 Marketing Unit Nine Marilyn Radu, Instructer Course Review Note: This seminar will be recorded by the instructor. Review of Unit Eight • How did Unit 8 go? Questions or concerns? • Instructor suggestions for Unit 9 • How is the Research Project coming? • Additional questions? Our Topics for This Week • Review of the course objectives • Your Research Project Course Objective #1• Describe how the marketing environment affects a firm’s market strategy – In Unit 2 • Six environmental factors that impact a firm’s marketing strategy - Competitive forces - Economic forces - Political forces - Legal and Regulatory forces - Technological forces - Sociocultural forces Course Objective #1• Key things to remember: - All of these components impact the firm - Firms impact the external environment also, but have less influence over the external forces than they have on the firm - Firms need to scan the external environment so they are aware of threats and opportunities. Course Objective #2• Identify influences on consumer behavior- In Unit 3 - The buying behavior of people who purchase products for personal or household use and not for business purposes - Involvement level- High, Low, Situational and Enduring - Buying behaviors- Routine, Limited and Extended Problem-Solving - Culture- Single broadest determinant of consumer behavior Course Objective #3• Apply the concepts of segmentation, targeting and positioning • Targeting and Segmentation- In Unit 4 - Targeting- Basic Process: Heterogeneous Market Segmentation Homogeneous Sub-markets - Three major segmentation strategies- Concentrated, Differentiated and undifferentiated - Four major segmentation variable groupings- Demographic, Geographic, Psychographic and Benefits Course Objective #3• Positioning- Covered in Unit 5 - Where a product lives in a consumers mind relative to competition - Important- This is a perception or feeling of consumer- not important what a marketer thinks it is. - There are many bases for positioning- Benefits, features, away or towards the competition are just a few - Repositioning is sometimes done for existing products and brandsMust be done very carefully or customers will be lost- New Coke Course Objective #4- Analyze the marketing mix- Units 4-8 • Product- Unit 4 & 5 - Product- Types- Convenience, Specialty, Shopping, Unsought - Product Life Cycle- Introduction, Growth, Maturity and Decline - Each Stage of the life cycle has strategies the firm can use for its products • Price- Unit 6 - Price is the value exchanged for a product - Firms use both price and non-price competition - Due to competition in the marketplace, products tend to have elastic qualities - Pricing Objectives- Survival, Profit Maximization, Target Profit, Market Share Leadership, Product Quality Leadership - There are many pricing strategies that are used by firms Course Objective #4- Analyze the Marketing Mix- Units 4-8 • Place (Distribution)- Unit 7 - There has been increasing emphasis on supply chain management within the marketing function - Channels and supply chains need to be stable so customers benefit - Coverage- Intensive, Selective and Exclusive - Managing conflict in a channel is important • Promotion- Unit 7 & 8 - An integrated marketing communications strategy is important for marketing and promotional success - The Promotional Mix- Advertising, Public Relations, Personal Sales and Sales Promotion Course Objective #5• Describe the role of marketing within service firmsCovered in Unit 5 - Services- Intangible products involving a deed, performance, or effort that cannot be physically possessed - Special characteristics of services- Intangibility - Inseparability - Perishability - Heterogeneity/variability of delivery - Customer involvement in service production- part of inseparability Unit 9- Research Project - Focuses on the Marketing Mix for your brand -Provide all four marketing mix components and all four of the promotional mix components in your paper -This is in Microsoft Word format -Make sure it is in APA format and provides a reference list and citations • Questions? Unit 10- Written Exercise • Don’t forget the written exercise in Unit 10. • If you have any questions, please let me know. Any Questions? Thank you for attending! It has been great having you in the seminars!