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Promotions Opportunity Analysis Chapter 4 Promotions Opportunity Analysis Must accomplish two objectives: 1. Determine which promotional objectives exist for the company. 2. Identify the characteristics of each target market, to better understand how to reach that target audience. Discussion Question Make a list of five consumer products or services that are segmented on the basis of gender but are sold to both genders. Are there any differences in the product or services attributes? Are there differences in how they are marketed? What are those differences? Do you think that using a different marketing approach has worked? Steps in Promotions Opportunity Analysis 1. 2. 3. 4. 5. Communication market analysis. Establish communication objectives. Create a communications budget. Prepare a promotional strategy. Coordination of the promo. tools Each of these have multiple components. Communication Market Analysis Step1 Competitive analysis Opportunity analysis Target market analysis Customer analysis Positioning analysis Establishing Communication Objectives - Step2 What are some communication objectives that a firm may wish to pursue? __________ __________ __________ __________ __________ Creating a Communications Budget - Step 3 Most common methods used include: Percentage of sales Affordable method Competitive-Parity method Objective and task method Payout Planning FIGURE 4. 4 % of Total Marketing Budget Communication Spending for Consumers and B-to-B 60.0% 52.6% 50.0% 40.0% 30.1% 30.0% 20.0% 22.6% 19.6% 21.2% 11.3% 10.0% 11.9% 8.8% 4.1% 5.2% 5.3% Radio Magazine 7.2% 0.0% Television Newspaper Telephone Marketing Marketing Methodology/Media Business-to-Business Consumer Direct Mail Sales-Response Curve Carryover effects are important in advertising products such as boats. FIGURE 4.6 A Decay Effects Model Preparing the Communication Strategy - Step 4 Communication strategies are broad, long- term guidelines for the marketing communications program. The communication strategy should be linked to opportunities and threats identified in the communication market analysis. The strategy should fit with the firms positioning (image, message, theme,etc.) Coordination - Step5 Matching what you plan to do , with what is actually available to support the communication. Examples include: specific ads sales promotions - contests, loyalty cards enticements from sales reps price changes Segmentation and Promotion Segmentation helps to clarify marketing objectives geared towards specific target markets. This allows for more precise communications budgeting. This also helps link the firm’s strategies and tactics to a specific target group. Determining Viable Segments The segment is different from the population as a whole and distinct from other market segments. The segment is large enough to be financially viable to target with a separate marketing campaign. Examples? The individuals or businesses within the segment are homogeneous. Segmentation Variables Demographics Psychographics - click Geographic Benefits Sought Usage Geodemographic Segmentation Combines census demographic data with psychographic and geographic information Generations - see page 115, table 4.10 -click VALS 2 Psychographic Segmentation Innovators – successful, sophisticated – upscale products. Thinkers – educated, conservative, practical – durability, value. Achievers – goal-oriented, conservative, career, and family Experiencers – young, enthusiastic, impulsive, fashion, social Believers – conservative, conventional, traditional Strivers – trendy, fun-loving, peers important Makers – self-sufficient, respect authority, not materialistic Survivors – safety, security, focus on needs, price - click Generation Segmentation Generation Y (18-24) – Clothes, automobiles, college big ticket items. Spend heavily on TVs, stereos, and personal appearance. Generation X (25-34) – Food, housing, transportation, and personal services primary emphasis. Younger Boomers (35-44) – 60% own home. Mortgage, home furnishings, home renovations major purchases. Spend remaining disposable income on pets, toys, playground equipment, and large recreational vehicles. Older Boomers (45-54) – Priorities are upgrading homes, education and independence of children, luxury items, exotic vacations, insurance, and investments. Empty Nesters (55-64) – 80% own homes. Mortgage, new furniture, new automobiles, personal indulges. Seniors (65+) – Fixed incomes. Drugs, health insurance, and health care major expenditures.