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Remarketing's Future Utilizing Mobile Will Smartphones, Tablets and Social Media Marketing be the Future of Consignors and Buyers? @daasouthwest Start Social Media Today • 8 out of 10 small businesses struggle with the execution of their marketing strategies. • And more and more of those businesses are turning towards the internet as their preferred marketing medium. • MerchantCircle's quarterly Merchant Confidence Index recently reported social media marketing has increased by 40% over the past 12 months. • The three top online marketing tactics for small businesses are search marketing (40%), social networking (36%) and email marketing (36%) • Traditional marketing tactics are declining. • In 2010, print advertising went down by 33%, the use of print Yellow Pages declined 18%, and the use of direct mail decreased 26%. WHY? Social Media Today • Better Conversion Rate • Unlike some of the other techniques employed on the web, SMO is a much more targeted method of marketing that can produce excellent results as far as conversion rate is concerned, thus ensuring a high return on investment. • Making New Customers • The internet is not just a pool of people; it is more like a never ending stream that will keep bringing countless visitors on an almost daily basis, dramatically increasing your chances of making new customers. • Retaining Old Customers • Once you have a customer, Social Media allows you to retain them by giving businesses the ability to interact with them, let them in on new offers and deals. Keeping them engaged through a social network is a good way to retain customers and get new referrals. Social Media Today • Direct Feedback • For many companies, feedback is limited to angry customers. Social media allows you to get good and bad feedback directly from your target market. • Cost Effective • Social media presents a mammoth advertising and marketing opportunity for businesses that cannot afford spending big bucks on traditional marketing techniques. • MerchantCircle survey data indicated over half of small business merchants spend less than $2,500 a year on marketing, and 60% have no plans to raise their budgets this year. • These merchants are also cost-conscious: 2% cite high cost for avoiding some marketing tactics. Many merchants struggle to manage existing programs and don’t have time to take advantage of new, unproven marketing tactics. Lack of time and resources are a major online marketing challenge for over one-third of the merchants surveyed (37%). Social Media Today Phone Mail Smartphone eMail Technology Shifting Change the communication Channels News Socialize eNews Social.net Social Media Facebook Facts 70% of merchants use Facebook for marketing, up 50% from last year. Facebook has surpassed Google (66%) as the most widely used marketing tactic for small business merchants. 650 Million Source : www.facebook.com 700 Billion 250 Billion 20 Million 70% 10,000 Active users on Facebook Minutes/Month Spent on Facebook Access Facebook Via Mobile Device Applications Installed Every Day Users Outside The United States New Websites Integrated Every Day Twitter Facts 40% of small business merchants use a micro blogging site for branding and to build a community around their products and services. SO WHAT IS TWITTER? And how do I use it? • The simplest and the easiest social networking tool that works on just three terminologies • “Following” • “Followed” • Tweets • When you display information on the profile page of your Twitter account, it’s instantly delivered to the users who are “following” you. These followers can retweet or respond to your business information or even share with their followers. • Avoid using auto-reply or auto-follow functions. Make Twitter a community and interact with your followers. • Initiate conversations • Leave queries, take interest in their queries How It Works Twitter Facts 200 Million Total Users On Twitter Source: www.twitter.com 450,000 50% 40% 182% 138,888 *i.e. mobile, iPad, blackberry, or PC New Users on Twitter Each Day Of Tweets come from a Mobile Device Access Twitter On Multiple Platforms* Increase in Mobile Device Usage** Tweets Every Minute **over a 12 month period Google+ Facts 2011 Total Google Users One Billion = 1 Million Google+ Users That’s 3.2 Times the entire U.S Population ! 43% Percent of marketers have generated leads using Google+. Google Plus Circles A Whole new concept of targeted grouping of contacts made easy to sort your friends. It made grouping more simple ! Get Connected Units Shipped by Platform Note that the graph uses a log scale, so as you move the chart, there are larger differences in volume. Get Connected Platform Usage This chart talks about market share based on these numbers and shows just how much the new devices are eating into old computers.