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Types of Entertainment Products Media Product Marketing 2 Section 11.1 – Types of Entertainment Products – Objectives Identify types of entertainment products Define evergreen products Describe location-based entertainment (LBE) Explain the significance of impulse spending 3 Section 11.1 – Types of Entertainment Products – Entertaining Products Media Goods Media Services Recreation Services • • • • • • • • Television Shows • Movies in Theaters • Concert Performances • Theater Performances • • • • Movies on DVDs Music on CDs Video Games Books Toys T-shirts Concessions Amusement parks Zoos Museums Snack Bar 4 Section 11.1 – Types of Entertainment Products–Film and Music Merchandising Media based services provided at theaters for which customers pay and receive tickets: – Motion pictures, plays, musical productions, concessions • Snack-bars that sell refreshments such as popcorn, soda, and candy – Studios also issue related or extended products of films • Character toys, games, clothing goods Media based goods provided by home-entertainment industry: – Films in DVD and Blu-Ray Formats and prerecorded entertainment software 5 Section 11.1 – Types of Entertainment Products–Film and Music Merchandising Retailers such as Wal-Mart, Best Buy, and F.Y.E. buy billions of dollars of entertainment products from producers – Due to volume purchases they are able to purchase products for a lower price than smaller stores – Pass the lower prices down to consumers Internet sites for large retailers and Internet only stores such as Amazon.com or Buy.com also sell entertainment goods 6 Section 11.1 – Types of Entertainment Products–Film and Music Merchandising DVD/Video Rentals and Sales Film producers have two choices for DVD and Blu-ray distribution – Rent – Sell Through – Selling to customers (40% of DVD and Blu-ray revenue) Studios promote first run films more then they promote DVD and Blu-ray sales at stores In store sales promotions and television advertising are key methods of marketing rentals and creating sales Evergreens are films or products that are popular year after year – Important because new generations of viewers who may be unfamiliar with film buy them – Continues to generate steady revenue 7 Section 11.1 – Types of Entertainment Products–Film and Music Merchandising DVD/Video Rentals and Sales – cont. Movies that did not experience box-office success and were pulled from theaters, or movies that were made for release straight to video rental may also line shelves of rental store – Will generate revenue if they are marketed carefully Pay-per-view and on-demand in home rentals through cable company as well as Netflix delivery has threatened rental-store business – Convenience is still a major selling point for entertainment service 8 Section 11.1 – Types of Entertainment Products–Music CD and Distribution Worldwide sales of recorded music totaled about $16 Billion in 2009 – Music is sold in specialty stores, large retailers, and online Marketing efforts of record clubs and rack jobbers also contribute to sales of music – Record Clubs are organizations in which members receive free music if they agree to purchase additional records within a certain period of time • Clubs focus on direct-mail, print media campaigns, and on-line advertising to sell their products • Ex. BMG Music Service, Columbia House – Rack jobbers are independent vendors who distribute, price, and control their own inventory within a store • Work in convenience stores, small discount stores, and variety stores, where they set up displays with limited assortments of CDs 9 Section 11.1 – Types of Entertainment Products–Electronic and Video Games Media-based video and electronic game entertainment made approximately $40 billion in revenue in 2009 DVD rental shops, such as Blockbuster dedicates 40% or more of its space to video – game rentals Large conglomerates produces many of the games – Electronic Arts is the largest independent developer of electronic games – Has flexibility because it produces games that can be played on all major gaming systems – Flexibility broadens their buyer market and increases sales 10 Section 11.1 – Types of Entertainment Products–Electronic and Video Games Marketing Games with Music Cross-marketing in video game distribution is common Popular music has a big role in video games Music provides a background for the video games and is in high demand by the game players Video games are part of the appeal of rock festivals Target market for gamers is young: – 4 of 10 players are under 18 – 40% of players between ages 18-35 Electronic Game Tie-Ins Huge potential for tie-ins with: – Films – Music – Sports Game buyers are also the primary market for all of these forms of entertainment Advergaming is the marketing concept that drives videogame marketing – Advertisers see the games as a good way to reach target markets and they create games that are really ads, but look like games 11 Section 11.1 – Types of Entertainment Products–Print Books and Magazines Print media – books, magazines, comics, newspapers – is one of the oldest sources of entertainment Customers are now buying more books and magazines than ever Book Categories Trade Books are published for general bookstore sales and public library circulation – Examples: Fiction, humor, poetry, arts, music, how-to, self-help – Fiction category best know for escapefrom-reality entertainment value • Examples: romance, science fiction, mystery, fantasy, horror, western – Many fiction titles are adapted and tied in to films and vice versa Magazines Offer a good opportunity to marketers who are looking for ready-made target markets 20,000 magazine titles on the market appealing to different groups – 160 of those titles earn 85% of total magazine revenue Magazines like Time, National Geographic, and Life are considered evergreens Many major media corporations also have web versions of their magazines 12 Section 11.1 – Types of Entertainment Products–Theme Parks and Water Parks Theme and Water parks not only provide recreation-based entertainment services, but they also sell tangible goods Location-based entertainment (LBE) is the industry term for entertainment that includes amusement, theme, animal, and water parks – Can have local, regional, and national attractions – Six Flags promotes the fact that it has a park within eight hours from the homes of 98 % of the American Population In the 1990s, major park operators began promoting theme parks as destination and resorts, trying to get tourists to stay for more than one day at the parks and thus spending more money Customers’ frequently impulse spend while in parks – Buying without prior planning 13 Section 11.1 – Types of Entertainment Products–Theme Parks and Water Parks Theme-Park Tie-Ins LBE venues are usually owned by major entertainment conglomerates – They use their own themes, characters, stories, and other intellectual property to sell property – Intellectual Property is an idea, concept, or written or created work that is unique and is protected by copyright laws The ability of LBE owners to cross-sell products in their parks has made them very popular with marketing managers Theme-park owners have forgone new roller coasters for water-parks on or near their property Water parks are one of the fastest growing entertainment services in the LBE area 14 Section 11.1 – Types of Entertainment Products–Edutainment Related destinations that provide recreation-based entertainment services are linked to education Art Museums, natural history museums, zoos, and historic sites educate customers and provide entertainment Museums Experienced worldwide expansion in the 1990s with greater public interest in cultural and education activities Two main goals: – Attract more visitors – Generate more income to support their operations Zoos Have enjoyed increased popularity and increased awareness of marketing strategies Over 134 million people visit zoos and aquariums each year Theaters Offer special events that tie into commercial films shown in theater 15 Section 11.2 – Media Product Marketing – Objectives Explain why marketing is involved in entertainment product development Discuss the difference between primary and secondary markets Explain the importance of programming 16 Section 11.2–Media Product Marketing– Media Marketing Channels Major media includes: – – – – – Film TV Radio Print Publishing Internet Channels for marketing entertainment products as well as sources of entertainment Media controls what gets through to the viewer or listener, and the media shapes opinions and consumer wants and needs Marketing teams are usually involved in the development of most entertainment products, or goods and services 17 Section 11.2–Media Product Marketing– Marketing Film and Distribution Goal of studio or independent film developers is to produce a film that will be seen by as many paying customers as possible Large part of planning a film involves marketing and merchandising A movie is a product that has many product extensions associated with it – Can greatly increase profit potential Film Studios plan to cross-market the following with a film release: – – – – Movie soundtracks DVD Video distribution to cable and international markets Video game release Planning for marketing begins before filming begins 18 Section 11.2–Media Product Marketing– Marketing Film and Distribution Primary and Secondary Markets Film market is divided into Primary and Secondary markets – Primary market in film distribution is the target audience, which is the theaters that show films in first release – Secondary market is the target audience after a film has been in first run theaters, and it includes foreign theaters, television, discount theaters, home rental and sales, cable TV, and airlines Steps in a basic film distribution system: 1. Studio or independent production company creates the film 2. Film is shopped to exhibitors, theaters that sell tickets and show films to an audience (the primary market) 19 Section 11.2–Media Product Marketing– Marketing Film and Distribution Primary and Secondary Markets – cont. Events such as ShoWest and ShowEast provide studios with an opportunity to show exhibitors their new offerings – Many films in local theaters are booked and scheduled as a result of these conventions Limited Release (Platforming) places a film in only a few theaters in the whole country to showcase them and create public interest – If successful they are placed in wide release Wide Released films are booked in thousands of theaters nationwide 20 Section 11.2–Media Product Marketing– Marketing Film and Distribution Film Exhibitors Primarily made up of large theater chains – Eight major chains control 20,000 theaters and 65% of the screens in the United States – Bring in 8 out of ever 10 dollar earned at movie theaters – Examples: Regal Entertainment, Loews Cineplex, AMC Exhibitor’s Gross Revenue is the total income from sales before cost, expenses, and taxes are deducted – Broken down in two areas: 70% from ticket sales; 30% from concession sales Ticket price and concession price decided by exhibitor Home entertainment has not caused a reduction in ticket sales 60% of theater audience is in 14-29 year old age group Studios and independents promote film ideas to exhibitors before filming begins Studios need exhibitors to play movies and exhibitors need studios to produce movies to sell tickets and put people in seats Studios and exhibitors use trailers to create interest in new release 21 Section 11.2–Media Product Marketing– Marketing Television Entertainment producers are constantly trying to develop programming that will: – Result in high ratings – Attract advertisers Reruns, previously aired shows, are great source of revenue for studios and network – The basic cost of production are already paid – The show can be televised in different markets over and over, continually generating profits 22 Section 11.2–Media Product Marketing– Marketing Television Syndication is selling television programs to individual stations, not networks – Many actors make more money when show is rerun in syndication – Residuals are payments made to actors each time show is aired Marketing Television differs from for reality shows – Little cost of production – Strong advertising revenue – Limited earning potential due to limited rerun value Television target audiences are specialized by programming – Schedule, or time, for broadcasting shows on television 23 Section 11.2–Media Product Marketing– Marketing Radio Radio is one of the best ways to target your advertising message to an audience Advertisers buy time and pay for radio programming by sponsoring shows In 2008 there were 13, 977 commercial radio stations in the United States Each station has a primary style of music or entertainment appealing to a specific market segment Radio programming is determined by style of music and type of programming (or playlist) on the station 24 Section 11.2–Media Product Marketing– Marketing the Music Music industry earned $40 billion worldwide in 2004 Music industry includes: – Recorded and live music on CDs – Live music in concert halls or small clubs – Free concerts in the park Music marketed by labels such as EMI, Sony, and Warner are distributed to retail stores or Internet retailers 25 Section 11.2–Media Product Marketing– Marketing the Music Cost of producing a commercial album can be from $125,000 to $225,000 or more Costs may include: – Studio time – Professional musicians’ fees Costs do not include: – Marketing and promotion costs (may be five times the production costs) 90% of the 8,000 albums released each year do not make a profit For a label to stay in business, a few successful albums must make enough money to cover losses from unsuccessful releases Top performers can receive up to the top royalty rate of 15% of the retail price of each album sold 26 Section 11.2–Media Product Marketing– Marketing the Music Getting on Air Airtime, time on the radio, is very important to a record company – If music doesn’t get Airtime it will not sell Radio is still the primary means of: – Introducing new artists – Introducing new music by established artists – Promote upcoming concerts and acts in the local area To get the Airtime needed to create a successful album, studios used to provide Payola to the radio station DJ – Payola is an illegal payment by record companies, or labels, to radio stations to persuade them to play the label’s records • Declared commercial bribery and illegal by federal government in the 1960s – Record companies now hire independent agents to promote records to stations and provide gifts to station personnel to encourage them to play the music on the radio 27 Section 11.2–Media Product Marketing– Marketing the Music Music Promotion Strategies Record labels develop focused marketing strategies to create hits Promotion is concentrated on radio play in major markets – Areas with largest listening audience for a specific target market – Only about 300 stations Promotion can also focus on specific stations with specific formats to reach a particular target market – Certain styles of music Promotion can also tie in, internet advertising, MTV, VH1, and magazines, such as Spin and Rolling Stone 28 Section 11.2–Media Product Marketing– Marketing the Music Performers as Marketers Popular music is integrated with other media A jingle accompanies television, radio, or Internet advertising – Catchy tune or song that promotes a product Cross marketing music and merchandising helps sell both Ad agencies create Ad campaigns connecting music with merchandise – A promotional plan that combines selling, advertising, public relations, and the use of different media to reach target market Ways performers can market their music: – – – – – Internet websites Television appearances Radio interviews Record signings at music stores Participation in charitable events 29