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Marketing: Implementing & Planning for Success By: A. J. King 12/9/04 MBP Marketing The act or process of selling or purchasing in a market, moving good/services from producer to consumer. MBP Purpose of Marketing To initiate and build mutually beneficial relationships. Principles of Marketing (4p’s) Product Price Promotion Place (Distribution) *MBP Price : Place :Product: Promotion Word of mouth, personal selling The process of setting cost for a product The management aspect of marketing dealing with specifications of the actual good or service; how it relates to the end user “client” How the product gets to the customer “Product” 1. 2. 3. An umbrella term for goods (tangible) Services (intangible) Ideas (intangible) Defines the nature of the good, service or idea that meets the consumers needs. “Price” 1. 1. Generating Revenues: Prices must be high enough to cover costs and make a profitCompetitive Edge Prices must be low enough that customers will not refuse to buy Defines the value in which time, good, service will be assessed. “Promotion” 1. 2. 3. 4. How we communicate with the client? Personal Selling/Word of mouth Advertising Public Relations Inform, persuade, and remind customers A promotional plan can have a wide range of objectives, including: sales increases, new product/service acceptance, competitive retaliations, or creation of a corporate image. “Place” (Distribution) 1. 2. 3. How to get the product/service to the consumer/client? What kind of distribution channels should be usedWhere should the product/service be availableWhen should the product of service be availableAll means that supplies the product to the customer from the producer or supplier. Implementing Marketing Plans Interacting with others to coordinate activities (team-members) Organizing resources (source of supply or support: services/goods) Allocating resources (time, money, and people Monitoring results of marketing actions (research, sales and promotion,) External Benefits of Marketing Top-of-Mind exposure Positioning with Key markets Exposure to target clients Strategies can be used to initiate, build, strengthen relationships Internal Benefits of Marketing Sharing of ideas, improves employee awareness Enhances recruiting Improves employee and or investor/financial relations Negative affects of Marketing 1. 2. 3. 4. Failure: Low Demand The Customer Initiating Building Rewards of Marketing Marketing serves people Makes accessible, great products and services to people It gives people more choices It can make ideas, culture and a standard of living possible When done right: it listens and forms the basis for broader “relationships” To be in Control of Implementation A good plan + Effective Implementation= “Best Chance for Success” Marketing 1. 2. 3. Challenges of Marketing: Marketing department is often thought of as dispensable Corporate budgets; cuts and increases. When a company experiences downsizing or is in the Red, the Marketing Department experiences cut backs. When companies experience growth or are in the Black, this department typically increases. Why Marketing Is Powerful It is the major source of revenue in a business It can give the organization some measure of control over opportunities and even threats Choices are made by customers whether you involve yourself or not When done correctly, it listens and forms the basis for broader relationships How can I build my Understanding of Marketing Research- Study Marketing trends Practice Marketing thoughtfully, experimentally Communicate with marketers Plan Your Thoughts Questions & Answers Key to Success Mediocracy is rampant…excellence is rare…