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IAB Internet Advertising Revenue Report An Industry Survey Conducted by PricewaterhouseCoopers and Sponsored by the Interactive Advertising Bureau (IAB) 2008 Full-Year Results March 2009 Table of Contents Background 2 Executive Summary 3 Detailed Findings 4 2008 Fourth-Quarter and Full Year Results Annual and Quarterly Trends Industry Concentration Advertising Formats Industry Category Spending Pricing Models Appendix Survey Scope and Methodology IAB Board Officers and Directors Organization Profiles 15 Background About the IAB Internet Advertising Revenue Report Conducted by PricewaterhouseCoopers LLP on an ongoing basis, with results released quarterly, the “Internet Advertising Revenue Report” was initiated by the Interactive Advertising Bureau (IAB) in 1996. This report utilizes data and information reported directly to PricewaterhouseCoopers LLP, publicly available online corporate data and information provided by online ad selling companies. The results reported are considered the most accurate measurement of Internet/online advertising revenues because the data is compiled directly from information supplied by companies selling advertising online. All-inclusive, the report includes data reflecting online advertising revenues from Web sites, commercial online services, ad networks and e-mail providers, as well as other companies selling online advertising. The report is conducted independently by PricewaterhouseCoopers LLP on behalf of the IAB. PwC does not audit the information and provides no opinion or other form of assurance with respect to the information. Only aggregate results are published and individual company information is held in strict confidence with PricewaterhouseCoopers LLP. Further details regarding scope and methodology are provided in the appendix to this report. David Silverman PricewaterhouseCoopers LLP PricewaterhouseCoopers LLP 2 Executive Summary IAB Internet Advertising Revenue Report 2008 Full Year Highlights Internet advertising revenues (“revenues”) in the United States totaled $23.4 billion for the full year of 2008, with Q3 accounting for approximately $5.8 billion and Q4 totaling approximately $6.1 billion. Internet advertising revenues for the full year of 2008 increased 10.6 percent over 2007. Key trends underlying 2008 results Revenues Conti nuetoPostRecor dResults—Internet advertising revenue in the U.S. totaled $6.1 billion in the fourth quarter of 2008, an increase of 4.5 percent from the 2008 third-quarter total of $5.8 billion, and an increase of 2.6 percent from the 2007 fourth-quarter total of $5.9 billion. Full year Internet advertising revenues of 2008 totaled $23.4 billion, up 10.6 percent from the $21.2 billion reported in 2007. “We are seeing an ongoing secular shift from traditional to online media as marketers recognize that ad dollars invested in interactive media are effective at influencing consumers and delivering measurable results. In this uncertain economy, where marketers know they need to do more with less, interactive advertising provides the tools for them to build deep, engaging relationships with consumers—the experience marketers gain from this will deliver dividends especially after the economy turns around.” —Randall Rothenberg, President and CEO, IAB Sea r chConti nues toLea d, f ollow edbyDi spla yBa nner sa ndCla ssi f i eds—Search revenue accounted for 46 percent of 2008 fourth-quarter revenues, up from the 42 percent reported in 2007. Display Banner advertising, the second largest format, accounted for 21 percent, followed by Classifieds (13 percent), Lead Generation (7 percent) and Rich Media (7 percent) of 2008 fourth-quarter revenues. “Though some categories in the fourth quarter slowed or even dipped, reflecting the current economic challenges, the overall performance is up, confirming interactive’s ever-growing importance to the successful marketing mix.” —David Silverman, Partner, PricewaterhouseCoopers LLP PricewaterhouseCoopers LLP 3 Detailed Findings Revenues Totaled $6.1 Billion in the Fourth Quarter of 2008 Online ad sellers reported aggregate revenues totaling $6.1 billion for the fourth quarter of 2008. Total 2008 fourth-quarter revenues were $154 million (2.6 percent) higher than the fourth quarter of 2007, and $263 million (4.5 percent) higher than the third quarter of 2008. 2007 Q4 vs. 2008 Q4 $7,000 $ millions $6,000 $6,100 $5,946 2.6% $5,000 $4,000 $3,000 $2,000 $1,000 $0 2007 Qtr 4 2008 Qtr 4 2008 Q3 vs. 2008 Q4 $7,000 $ millions $6,000 $5,838 4.5% $6,100 $5,000 $4,000 $3,000 $2,000 $1,000 $0 2008 Qtr 3 PricewaterhouseCoopers LLP 2008 Qtr 4 4 2008 Annual Revenues Totaled Over $23 Billion Annual revenues for 2008 totaled $23.4 billion, $2.2 billion or 10.6 percent higher than reported for 2007. Annual Revenues — 2007 vs. 2008 $23,448 10.6% $21,206 $ millions $20,000 $15,000 $10,000 $5,000 $0 2007 2008 Historical Revenue Mix First Half vs. Second Half With a continuous weakening in the economic environment, the second half percentage mix saw a decline to 51%. This was the lowest percentage mix for the second half since 2002. $23.4B $24,000 $22,000 $21.2B $20,000 $18,000 $16.9B $11,938 $ millions $16,000 $12.5B $14,000 $8,970 53% $12,000 $9.6B $10,000 $4,000 $7.1B $4,074 $4.6B $3,414 $4,013 $1,627 1999 $7.3B $6.0B 48% $3,975 50% $3,720 35% 2000 2001 52% $2,978 52% $9,993 50% 50% $3,292 2002 First Six Months PricewaterhouseCoopers LLP $5,027 55% 65% $2,000 $0 50% $3,032 $2,994 54% $6,755 $8.1B $8,000 $6,000 51% $11,213 53% 2003 45% $4,599 2004 48% $5,787 46% 2005 $7,909 2006 $11,510 49% 47% 47% 2007 2008 Last Six Months 5 Annual Revenue Trends Annual revenues have increased significantly on a year-over-year percentage and dollar basis for the sixth consecutive year, after declining in 2001 and 2002. Annual $ Revenue — 1997 through 2008 $25,000 $23,448 $21,206 $ millions $20,000 $16,879 $15,000 $12,542 $9,626 $10,000 $8,087 $7,267 $7,134 $6,010 $4,621 $5,000 $1,920 $907 $0 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 Historical Quarterly Revenue Trends Since the third quarter of 2002, revenues have increased 22 of the past 25 consecutive quarters. Quarterly Revenue growth remains strong on a cumulative year-over-year percentage and dollar basis. Seasonal 2008 fourth quarter lift of 4.5% is the smallest such increase since 2001. Quarterly $ Revenue Growth Comparisons — 2000-2008 $ 8, 0 87 $ 7 , 1 34 $ 6, 0 1 0 $ 7 , 267 $ 9 , 626 $ 1 2, 542 $ 1 6, 87 9 $ 23, 448 $ 21 , 20 6 $ 5, 946 $ 5, 765 $6,000 $ 6, 100 $ 5, 838 $ 5, 094 $ 5, 745 $ 5, 267 $ millions $5,000 $ 4, 061 $ 4, 899 $ 4, 784 $ 4, 186 $4,000 $ 3, 608 $ 3, 848 $ 2, 985 $3,000 $ 2, 694 $ 3, 147 $ 2, 369 $ 2, 091 $2,000 $1,000 $ 2, 182 $ 1, 872 $ 2, 802 $ 1, 848 $ 1, 660 $ 1, 641 $ 1, 458 $ 1, 580 $ 2, 230 $ 1, 922 $ 1, 951 $ 2, 123 $ 1, 773 $ 1, 793 $ 1, 520 $ 1, 632 $ 1, 451 $ 2, 182 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 20 0 0 PricewaterhouseCoopers LLP 20 0 1 20 0 2 20 0 3 20 0 4 20 0 5 20 0 6 20 0 7 20 0 8 6 Historical Revenue Performance Annual and Quarterly Revenue Growth Comparisons % G ROW TH % G ROW TH $ RevMilli ons Qtr / Qtr 1Q03 $1,632 3% 7% 313% 2Q03 $1,660 2% 14% 6% 200% 3Q03 $1,793 8% 24% 48% 205% 4Q03 $2,182 22% 38% 239% Tota l20 0 3 $ 7 , 267 5% 171% 1Q04 $2,230 2% 37% $423 20% 97% 2Q04 $2,369 6% 43% 3Q98 $491 16% 116% 3Q04 $2,333 -2% 30% 4Q98 $656 34% 95% $2,694 $ 9 , 626 15% 1 1 2% 4Q04 Tota l20 0 4 24% 33% $ RevMilli ons Qtr / Qtr Yea r / Yea r 1Q97 $130 18% 333% 2Q97 $214 66% 3Q97 $227 4Q97 $336 Tota l1 9 9 7 $ 9 0 7 1Q98 $351 2Q98 Tota l1 9 9 8 $ 1 , 9 20 Yea r / Yea r 21 % 1Q99 $693 6% 97% 1Q05 $2,802 4% 25% 2Q99 $934 35% 121% 2Q05 $2,985 7% 26% 3Q99 $1,217 30% 148% 3Q05 $3,147 5% 35% 4Q99 $1,777 46% 171% 4Q05 $3,608 15% 34% Tota l1 9 9 9 $ 4, 621 1 41 % Tota l20 0 5 $ 1 2, 542 1Q00 $1,922 8% 177% 1Q06 $3,848 7% 37% 2Q00 $2,091 9% 123% 2Q06 $4,061 6% 36% 3Q00 $1,951 -7% 60% 3Q06 $4,186 3% 33% 4Q00 $2,123 9% 19% 4Q06 $4,784 14% 33% Tota l20 0 0 $ 8, 0 87 7 5% Tota l20 0 6 $ 1 6, 87 9 1Q01 $1,872 -12% -3% 1Q07 $4,899 2% 27% 2Q01 $1,848 -1% -12% 2Q07 $5,094 4% 25% 3Q01 $1,773 -4% -10% 4Q01 $1,641 -7% -23% $ 7 , 1 34 1Q02 $1,520 -7% -19% $5,267 $5,946 $ 21 , 20 6 $5,765 3% 13% Tota l20 0 1 3Q07 4Q07 Tota l20 0 7 1Q08 -3% 26% 24% 26% 18% 2Q02 $1,458 -4% -21% 2Q08 $5,745 0% 13% 3Q02 4Q02 Tota l20 0 2 $1,451 $1,580 $ 6, 0 1 0 -1% 9% -18% -4% 1 6% 3Q08 $5,838 2% 11% 4Q08 $6,100 4% Tota l20 0 8 $23,448 1 2% 30 % 35% 2% 1 1 % Industry Revenue Concentration Remains High Online advertising continues to remain concentrated with the ten leading ad-selling companies, which accounted for 72 percent of total revenues in the fourth quarter of 2008, up slightly from the 69 percent reported for the fourth quarter of 2007. Companies ranked 11th to 25th accounted for 11 percent of revenues for the fourth quarter of 2008, compared to the 12 percent reported in the fourth quarter of 2007. Companies ranked 26th to 50th accounted for 8 percent, compared to the 9 percent reported in 2007. % Share of total revenues 100 90 TOP 50 91% 80 % of Total TOP 25 83% 70 60 50 72% 40 30 Top 50 companies command 90% of online ad market TOP 10 20 10 7 , 1 34M $ 8, 0 87M $ $ 6, 0 1 0M $ 7 , 267M $ 9 , 626 M $ 1 2, 542 M $ 1 6, 87 9M $ 21 , 20 6M $ 23, 448M 0 Q1 Q2Q3Q4Q1 Q2Q3Q4Q1 Q2Q3Q4Q1 Q2Q3Q4Q1 Q2Q3Q4Q1 Q2Q3Q4Q1 Q2Q3Q4Q1 Q2Q3Q4Q1 Q2Q3 Q4 20 0 0 20 0 1 20 0 2 20 0 3 20 0 4 20 0 5 20 0 6 20 0 7 20 0 8 PricewaterhouseCoopers LLP 7 Search, Display and Classifieds Lead Ad Formats – 2008 Fourth Quarter Results Search revenues accounted for 46 percent of 2008 Q4 revenues, up from the 42 percent reported for the same period in 2007. Search revenues totaled $2.8 billion in the fourth quarter of 2008, up 13 percent from the fourth quarter of 2007, when Search revenues totaled $2.5 billion. Display-related advertising accounted for $2.0 billion or 33 percent of total revenues during the fourth quarter of 2008, down nearly 4.3 percent from the $2.1 billion (35 percent of total) reported in the fourth quarter of 2007. Display-related advertising includes Display Banner Ads (21% of 2008 Q4 revenues or $1.3 billion), Rich Media (7% or $434 million), Digital Video (3% or $207 million), and Sponsorship (1% or $87 million). Classifieds revenues totaled $769 million or 13 percent of 2008 fourth-quarter revenues, down 8 percent from the $832 million (14 percent of total) reported in the fourth quarter of 2007. Lead Generation revenues accounted for 7 percent of the 2008 fourth-quarter revenues or $433 million, up 4 percent from the $416 million (7 percent) reported in the fourth quarter of 2007. Internet Ad Revenues by Advertising Format – 2008 Fourth Quarter Results % of20 0 8Four thQua r terRevenues Rich Media* 7% Digital Video* 3% Banner Ads* 21% Lead Generation 7% E-mail 1% Sponsorship* 1% Classifieds 13% Search 46% Tota l–$ 6. 1 Bi lli on % of20 0 7Four thQua r terRevenues Rich Media* 9% Digital Video* 2% Lead Generation 7% E-mail 2% Banner Ads* 21% Sponsorship* 3% Classifieds 14% Search 42% Tota l–$ 5. 9Bi lli on * Display Related Advertising includes Rich Media, Digital Video, Banner Ads, and Sponsorship PricewaterhouseCoopers LLP 8 Search, Display and Classifieds Lead Ad Formats – 2008 Full Year Results Search remains the largest revenue format, accounting for 45 percent of 2008 full year revenues, up from the 41 percent reported in 2007. Search revenues totaled $10.5 billion for the full year 2008, up 20 percent from the $8.8 billion reported in 2007. Display-related advertising revenues totaled $7.6 billion or 33 percent of full year 2008 revenues, up nearly 8 percent from the $7.1 billion (34 percent of total) reported in 2007. Display-related advertising includes Display Banner Ads (21% of 2008 full year revenues or $4.9 billion), Rich Media (7% or $1.6 billion), Digital Video (3% or $734 million), and Sponsorship (2% or $387 million). Classifieds revenues accounted for 14 percent of 2008 full year revenues or $3.2 billion, down 4 percent from the $3.3 billion (16 percent of total) reported in 2007. Lead Generation revenues accounted for 7 percent of 2008 full year revenues or $1.7 billion, up 6 percent from the $1.6 billion (7 percent) reported in 2007. Internet Ad Revenues by Advertising Format – 2008 Annual Results % of20 0 8FullYea rRevenues Digital Video* 3% Rich Media* 7% Lead Generation 7% E-mail 2% Banner Ads* 21% Sponsorship* 2% Classifieds 14% Search 45% Tota l–$ 23. 4Bi lli on % of20 0 7FullYea rRevenues Rich Media* Digital Video* 8% 2% Lead Generation 7% E-mail 2% Banner Ads* 21% Sponsorship* 3% Classifieds 16% Search 41% Tota l–$ 21 . 2 Bi lli on * Display Related Advertising includes Rich Media, Digital Video, Banner Ads, and Sponsorship PricewaterhouseCoopers LLP 9 Historical Format Trending Search has remained the leading format since 2004, and has had strong sequential growth over this period. Search is followed by Display Banners and Classifieds/Directories in percentage share of Internet advertising. Of the 5 major format categories depicted, only two have seen sustained losses in percentage share. Sponsorship revenues have dipped from 8% of total revenues in 2004 to 2% of total revenues in 2008, while Classifieds/Directories revenues have dropped from 18% of total in 2004 to 14% in 2008. Internet Ad Revenue Share by Advertising Format – 2004 – 2008* 50% 45% % ofTota lRevenue 40% 35% 30% 25% 20% 15% 10% 5% 0% Search Display B anners FY 2004 Classifieds FY 2005 Rich M edia and Digital Video FY 2006 Lead Generatio n FY 2007 Spo nso rships FY 2008 *Format definitions may have changed over time period depicted, both within the survey process and definitionally by survey respondents. PricewaterhouseCoopers LLP 10 Retail Advertisers Continue to Drive Consumer Ad Spending – 2008 Annual Results Retail advertisers continue to represent the largest category of Internet ad spending, accounting for 22 percent of revenues for the full year of 2008 or $5.0 billion, down from the 25 percent ($5.4 billion) reported in 2007. Financial Services advertisers represented the second-largest category of spending at 13 percent of 2008 full year revenues or $3.0 billion, down from the 15 percent ($3.2 billion) reported in 2007. Automotive advertisers accounted for the third-largest category of spending at 12 percent of 2008 full year revenues or $2.8 billion, up slightly from the 12 percent ($2.5 billion) reported in 2007. Computing advertisers represented the fourth-largest category of spending at 12 percent of 2008 full year revenues or $2.7 billion, up slightly from the 11 percent reported ($2.3 billion) for the full year of 2007. Telecom companies accounted for 9 percent of 2008 full year revenues or $2.0 billion, up slightly from the 8 percent ($1.7 billion) reported in 2007, while Leisure Travel (airfare, hotels & resorts) accounted for 6% of revenues ($1.4 billion) compared to the 7 percent or $1.5 billion reported in 2007. Media accounted for 5 percent of revenues for the full year of 2008 or $1.3 billion, down slightly from the 6 percent ($1.3 billion) reported in 2007. Consumer Packaged Goods and Food Products represented 6 percent of full year revenues ($1.5 billion) up from the 4% or $925 million reported in 2007. Entertainment accounted for at 4% of 2008 full year revenues ($917 million), down slightly from the 5% ($1.0 billion) reported in 2007. Internet Ad Revenues by Major Industry Category* 2008 Full Year ($23.4B) vs. 2007 Full Year ($21.2B) 25% 22% 20% % of total revenues 15% 13% 11% 12% 12% 12% 10% 8% 9% 7% 6% 6% 6% 5% 4% 5% 4% 4% 4% 0% Retail Financial Services Computing Automotive Telecom 2007 Full Year Leisure Travel Media Consumer Packaged Goods Entertainment Pharma & Healthcare 2008 Full Year * Categories listed represent the top categories ranked by revenue, and may not add up to 100 percent. Prior reports included Retail, Automotive, CPGs, Leisure Travel and Entertainment as components of Consumer-Related Advertising. Categories have been updated during 2008 survey process, please see pg. 16 for information on updated categories. PricewaterhouseCoopers LLP 11 Performance-Based Pricing Gains Approximately 57 percent of 2008 full year revenues were priced on a performance basis, up from 51 percent reported in 2007. Approximately 39 percent of 2008 full year revenues were priced on a CPM or impression basis, down from 45 percent in 2007. Approximately 4 percent of 2008 full year revenues were priced on a hybrid basis, consistent with the 4 percent reported for the same period in 2007. Internet Ad Revenues by Pricing Model % of20 0 8Four thQua r terRevenues % of20 0 7Four thQua r terRevenues Hybrid 4% Hybrid 4% CPM 39% CPM 45% Performance 51% Performance 57% Tota l–$ 6. 1 Bi lli on Tota l–$ 5. 9Bi lli on % of20 0 8FullYea rRevenues % of20 0 7FullYea rRevenues Hybrid 4% Hybrid 4% CPM 39% CPM 45% Performance 51% Performance 57% Tota l–$ 23. 4Bi lli on PricewaterhouseCoopers LLP Tota l–$ 21 . 2 Bi lli on 12 Historical Pricing Model Trends Performance based pricing, the most prevalent pricing model since 2006, has maintained a strong sequential growth rate and is closely followed by CPM/Impression based pricing. Hybrid pricing has seen the greatest loss in percentage revenue over the period, dipping sharply from 17% in 2004 to 4% in the full year of 2008. Internet Ad Revenues by Pricing Model – 2004 – 2008* 60% 57% 48% 50% 46% % ofTota lRevenues 42% 40% 41% CPM 47% 51% 45% 41% Per f or ma nce 39% 30% 20% 17% Hy br id 13% 10% 5% 4% 4% 0% FY 2004 FY 2005 CPM FY 2006 Perf ormance FY 2007 FY 2008 Hy brid *Pricing model definitions may have changed over time period depicted, both within the survey process and definitionally by survey respondents. PricewaterhouseCoopers LLP 13 Cross Media Advertising Marketshare The Internet has continued to grow in significance when compared to other ad-supported media. U.S. Advertising Market – Media Comparison – 2008 ($ Billions) Ne w s pa pe r s $34.4 TV Di st r i but i on $28.8 I nt e r ne t $23.4 TV N e t w or k s:Ca bl e $21.4 $17.2 Ra di o TV N e t w or k s:Br oa dca s tNe t w or k $18.0 Cons ume rMa g a zi ne s $12.7 Di r e c t or y $13.8 Tr a deAdve r t i si ng $10.0 $7.2 OutofH ome $ - $ 1 0 $ 20 $ 30 $ 40 $ 50 *The total U.S. advertising market includes other segments not charted here. *“TV Distribution” includes national and local TV station ads as well as multichannel system ads. Sources: IAB Internet Ad Revenue Report; PricewaterhouseCoopers Global Entertainment and Media Outlook Initial Year Growth Comparisons–Internet Advertising vs. Broadcast and Cable Television The first 14 years of Internet Advertising (1995-2008) were charted against broadcast television (1949-1962) and cable television (1980-1993), presented in current inflation-adjusted dollars. Internet Advertising revenues continue to far outpace the growth of Cable Television and Broadcast Television during each of their first 14 years. Annual $ Ad Revenue Growth—First 14 Years $24,000 $ 23, 448 $ 21 , 20 6 $21,000 $18,000 $ 1 6, 87 9 $15,000 $ millions $ 1 2, 542 $12,000 $ 9 , 626 $9,000 $ 8, 0 87 $ 7 , 267 $ 7 , 1 34 $ 6, 0 1 0 $6,000 $3,000 $ 1 3, 259 $ 4, 621 $ 55 $ 267 $ 9 0 7 $ 1 , 9 20 $ 5, 0 30 $ 3, 69 8 $ 358 $ 1 , 0 1 2 $ 2, 1 62 $ 2, 7 87 $ 1 47 $ 29 5 $ 49 9 $ 7 45 $ 1 , 1 9 0 $ 1 , 580 $ 6, 557 $ 8, 1 88 $ 7 , 885 $ 8, 859 $ 9 , 7 66 $ 1 0 , 87 0 $ 1 1 , 7 1 7 $ 1 , 853 $ 2, 0 80 $ 2, 49 5 $ 3, 1 80 $ 3, 654 $ 4, 0 59 $ 4, 81 6 $ 6, 50 1 Year 7 Year 8 Year 9 Year 10 Year 11 Year 12 Year 13 Year 14 $0 Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Broadcast Cable Internet Sources: IAB Internet Ad Revenue Report; PricewaterhouseCoopers LLP, Universal McCann PricewaterhouseCoopers LLP 14 Appendix Definitions of Leading Industry Categories The industry categories used in the IAB Internet Advertising Revenue Report were sourced from the North American Standard Industrial Classification (SIC) Manual.† Retail—includes mail order/catalog, apparel, restaurants/fast food, home furnishings/textiles, toys, pet food/supplies, appliances, jewelry, drug stores, retail stores and cosmetics. Automotive—includes all automotive-related categories including sale/purchase of vehicles and parts and maintenance. Entertainment—includes film, music, TV, box office, video games and amusement & recreation. Consumer Packaged Goods—includes packaged goods, food products household products and tobacco. Leisure Travel—includes travel, hotel, airlines and resorts. Computing Products—includes hardware (computers, computer storage devices, and computer peripheral equipment), consumer electronics, prepackaged software (operating, utility and applications programs), local area network systems and network systems integration, computer processing and data preparation and data processing services. Financial Services—includes commercial banks, credit agencies, personal credit institutions, consumer finance companies, loan companies, business credit institutions and credit card agencies. Also includes companies engaged in the underwriting, purchase, sale or brokerage of securities and other financial contracts. Telecommunications—includes point-to-point communications services, including telephone voice and data communications, two-way mobile/cellular communications services and other non-vocal message communications services (e.g., cablegram, electronic mail and facsimile). Media—includes establishments primarily engaged in radio and television broadcasting (network and station) including commercial, religious, educational and other radio or television stations. Includes multi-channel video providers on a subscription fee basis (e.g., cable television, wireless cable television and direct broadcast satellite services). Also includes establishments primarily engaged in publishing newspapers, periodicals and books. †Survey participants reported results based on the 21 industry categories listed on page 17, which were used specifically for the IAB Internet Advertising Revenue Report. This is consistent with other relevant industry categorization sources that measure advertising spending by industry. For purposes of this report, PricewaterhouseCoopers classified a number of individual categories under “Retail.” PricewaterhouseCoopers LLP 15 Definitions of Advertising Formats Display Advertising (Banner Ads)—advertiser pays an Internet company for space to display a static or hyper-linked banner or logo on one or more of the Internet company’s pages. Sponsorship—represents custom content and/or experiences created for an advertiser which may or may not include ad elements such as display advertising, brand logos, advertorial or pre-roll video. Sponsorships fall into several categories: Spotlights are custom built pages incorporating an advertiser’s brand and housing a collection of content usually around a theme; Advergaming can range from an advertiser buying all the ad units around a game or a “sponsored by” link to creating a custom branded game experience; Content & Section Sponsorship is when an advertiser exclusively sponsors a particular section of the site or email (usually existing content) re-skinned with the advertiser’s branding; Sweepstakes & Contests can range from branded sweepstakes on the site to a full-fledge branded contest with submissions and judging E-mail—banner ads, links or advertiser sponsorships that appear in e-mail newsletters, e-mail marketing campaigns and other commercial e-mail communications. Includes all types of electronic mail (e.g., basic text or HTML-enabled). Search—fees advertisers pay Internet companies to list and/or link their company site domain name to a specific search word or phrase (includes paid search revenues). Search categories include: Pa i dli sti ngs—text links appear at the top or side of search results for specific keywords. The more a marketer pays, the higher the position it gets. Marketers only pay when a user clicks on the text link. Contex tua lsea r ch—text links appear in an article based on the context of the content, instead of a user-submitted keyword. Payment only occurs when the link is clicked. Pa i di nclusi on—guarantees that a marketer’s URL is indexed by a search engine. The listing is determined by the engine's search algorithms. Si teopti mi za ti on—modifies a site to make it easier for search engines to automatically index the site and hopefully result in better placement in results. Lead Generation—fees advertisers pay to Internet advertising companies that refer qualified purchase inquiries (e.g., auto dealers which pay a fee in exchange for receiving a qualified purchase inquiry online) or provide consumer information (demographic, contact, behavioral) where the consumer opts into being contacted by a marketer (email, postal, telephone, fax). These processes are priced on a performance basis (e.g., cost-per-action, -lead or -inquiry), and can include user applications (e.g., for a credit card), surveys, contests (e.g., sweepstakes) or registrations. Classifieds and auctions—fees advertisers pay Internet companies to list specific products or services (e.g., online job boards and employment listings, real estate listings, automotive listings, auction-based listings, yellow pages). Rich media—advertisements that incorporate animation, sound, and/or interactivity in any format. It can be used either singularly or in combination with the following technologies: sound, Flash, and with programming languages such as Java, JavaScript, and DHTML. It is deployed via standard Web and wireless applications including e-mail, static (e.g. .html) and dynamic (e.g. .asp) Web pages, and may appear in ad formats such as banners, buttons and interstitials. Interstitials are included in the rich media category and represent full- or partial-page text and image server-push advertisements which appear in the transition between two pages of content. Forms of interstitials can include splash screens, page takeovers and pop-up windows. Digital Video Commercials—TV-like advertisements that may appear as in-page video commercials or before, during, and/or after a variety of content in a player environment including but not limited to, streaming video, animation, gaming, and music video content. This definition includes digital video commercials that appear in live, archived and downloadable streaming content. PricewaterhouseCoopers LLP 16 Survey Scope The Interactive Advertising Bureau (IAB) retained PricewaterhouseCoopers to establish a comprehensive standard for measuring the growth of Internet/online advertising revenues. The IAB Internet Advertising Revenue Report is part of an ongoing IAB mission to provide an accurate barometer of Internet advertising growth. To achieve differentiation from existing estimates and accomplish industry-wide acceptance, key aspects of the survey include: – Obtaining historical data directly from companies generating Internet/online advertising revenues; – Making the survey as inclusive as possible, encompassing all forms of Internet/online advertising, including Web sites, consumer online services, ad networks and e-mail providers; and – Ensuring and maintaining a confidential process, only releasing aggregate data. Methodology PricewaterhouseCoopers: – Compiles a database of industry participants selling Internet/online advertising revenues. – Conducts a quantitative mailing survey with leading industry players, including Web publishers, ad networks, commercial online service providers, e-mail providers and other online media companies. – Supplemental Data is acquired through the use of publicly disclosed information – Requests and compiles several specific data items, including monthly gross commissionable advertising revenue by industry category and transaction. – Identifies non-participating companies and applies a conservative revenue estimate based on available public sources. – Analyzes the findings, identifies and reports key trends. – The 2001 and 2000 full-year revenue data were adjusted to reflect revenue restatements reported in public filings by several individual companies. Those reported restatements totaled $77 million in 2001 and $138 million in 2000. Historical industry revenue figures are now adjusted to $7.134 billion in 2001 and $8.087 billion in 2000. Survey Industry Categories Entertainment (Film, Music, TV, Box Office, Video Games, Amusement/Recreational) Professional Sports and Sporting & Athletic Goods Business Products/Services Financial Services (Banks, Insurance, Securities, Mortgages) Restaurants/ Fast food Computers (Hardware/Software) and Consumer Electronics Health Care Products and Services/Pharmaceuticals Consumer Packaged Goods and Food Products Internet/ISP/E-commerce Toys/Games Manufacturing Leisure Travel (Airfare, Hotels, Resorts) Media Business Travel (Airfare, Hotels, Resorts) Automotive Beer/Wine/Liquor Beverages (Non-Alcoholic) Educational Services PricewaterhouseCoopers LLP Real Estate Retail and Apparel Telecommunications 17 Overall Report Guidance Provided by IAB Leadership Executive Committee Chair W endaH a r r is Milla r d Martha Stewart Living Omnimedia President Ra nda llRothenber g IAB Vice Chair Da vidMoor e 24/7 Real Media Tim A r ms tr ong Google Ma r tin Ni s enholtz New York Times Company SteveW a dsw or th Disney Interactive Media Group NeilA s he CBS Interactive Jim Spa nf eller Forbes.com Board of Directors Tim A r ms tr ong Google PeterH or a n Goodmail Systems Ra nda llRothenber g Interactive Advertising Bureau NeilA s he CBS Interactive ScottH ow e Microsoft Wa r r en Schlichti ng Comcast Spotlight John Ba ttelle Federated Media Ra ndyKilgor e Tremor Media VivekSha h Time Inc. Jef fBer ma n Fox Interactive Media/MySpace Leon Levitt Cox Newspapers TinaSha r k ey BabyCenter BobCa r r iga n IDG Communications Chr is Ma The Washington Post Company Ta dSmith Reed Business Sa r a hChubb CondéNast Digital Da veMa dden WildTangent Jim Spa nf eller Forbes.com Gr egColema n AOL/Platform A Gr egMcCa s tle AT&T Converged Services Na daStir r a t MTV Networks Kevin Conr oy Univision RileyMcDonough Thomson Reuters BillTodd ValueClick Gr egD’ A lba CNN G or don McLeod Wall Street Journal Digital Network SteveW a dsw or th Disney Interactive Media Group Jona tha n Ew er t LookSmart W endaH a r r is Milla r d Martha Stewart Living Omnimedia Mik eW a lr a th Yahoo! JoeFivea sh Weather Channel Interactive Da vidMoor e 24/7 Real Media Jef fW ebber USAToday MitchG olub cars.com PeterNa y lor NBC Universal Ma ttW i se Q Interactive Ja ckG r if f in Meredith Ma r tin Ni s enholtz NY Times Company Ex-Officio Treasurer Br uceG or don Disney Interactive Media Group Secretary Jos ephRos enba um Reed Smith LLP Founding Chairman RichLeFur gy Archer Advisors Da veMor ga n TENNIS.COM About the Interactive Advertising Bureau The Interactive Advertising Bureau (IAB) is comprised of more than 375 leading media and technology companies who are responsible for selling 86% of online advertising in the United States. On behalf of its members, the IAB is dedicated to the growth of the interactive advertising marketplace, of interactive’s share of total marketing spend, and of its members’ share of total marketing spend. The IAB educates marketers, agencies, media companies and the wider business community about the value of interactive advertising. Working with its member companies, the IAB evaluates and recommends standards and practices and fields critical research on interactive advertising. Founded in 1996, the IAB is headquartered in New York City with a Public Policy office in Washington, D.C. For more information, please visit www.iab.net. PricewaterhouseCoopers LLP 18 PricewaterhouseCoopers New Media Group PricewaterhouseCoopers (www.pwc.com) provides industry-focused assurance, tax and advisory services to build public trust and enhance value for its clients and stakeholders. More than 154,000 people in 153 countries share their thinking, experience and solutions to develop fresh perspectives and practical advice. © 2008 PricewaterhouseCoopers LLP. All rights reserved. "PricewaterhouseCoopers" refers to PricewaterhouseCoopers LLP or, as the context requires, the PricewaterhouseCoopers global network or other member firms of the network, each of which is a separate and independent legal entity. PricewaterhouseCoopers’ New Media Group was the first practice of its kind at a Big Four firm. Currently located in New York, Los Angeles, Boston, Seattle and the Bay Area, our New Media Group includes accounting, tax and consulting professionals who have broad and deep experience in the three areas that converge to form new media: advanced telecommunications, enabling software and content development/distribution. Our services include: Business assurance services Web audience measurement and advertising delivery auditing and advisory IAB Measurement Certification Compliance auditing Privacy policy structuring, attestation and compliance advisory Mergers & Acquisition assistance Tax planning and compliance Capital sourcing and IPO assistance For information about our New Media Group, contact one of the following PricewaterhouseCoopers LLP professionals: New York Da vidSilver ma n Partner, Assurance Services 646.471.5421 [email protected] Boston VicPetr i Partner, Assurance Services 617.478.1698 [email protected] Rus s Sa pienza Partner, Advisory Services 646.471.1517 [email protected] San Jose Mik ePea r l Partner, Assurance Services 408.817.3801 [email protected] Seattle Suza nneFa ulk ner Partner, Assurance Services 206.398.3550 [email protected] PricewaterhouseCoopers LLP 19 pwc.com/e&m NY-GR-08-0221-A © 2008 PricewaterhouseCoopers LLP. All rights reserved. “PricewaterhouseCoopers” refers to PricewaterhouseCoopers LLP (a Delaware limited liability partnership) or, as the context requires, the PricewaterhouseCoopers global network or other member firms of the network, each of which is a separate and independent legal entity.