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Transcript
TCS Digital Marketing Solutions
Digital Enterprise Unit
Digital media is revolutionizing the marketing landscape, as new channels - online, mobile, social, location
based emerge every day. While the rapid pace of digital change creates exciting opportunities, it also
brings new challenges. Addressing fast changing customer expectations, extracting meaningful insights
from volumes of fragmented data, tracking competition, measuring and predicting return on investments
(ROI), and managing cross-channel campaigns is adding to the complexity of the digital marketing
landscape.
Tata Consultancy Services' (TCS') Digital Marketing solutions bring together technology experience, domain
expertise, and partnerships with leading marketing technology vendors to offer robust digital strategies and
comprehensively manage your digital marketing requirements. With digital becoming part of enterprises'
core strategy, our Digital Analytics solutions harness data to augment sales, improve customer satisfaction,
and enhance revenue. Through focused and specialized digital marketing strategies, we help you drive
customer acquisition, retention, and increase marketing ROI.
Overview
The explosion of digital data has radically reshaped global
marketing operations and structures. It is no longer a question of
when, but how to adopt digital marketing strategies to create agile,
future proof business structures. Through data and asset
management, and effective marketing campaigns, enterprises can
drive targeted content across relevant channels to engage the right
audience.
We also help organizations leverage innovative new channels for
customer engagement, product promotion, and viral marketing,
across online, social, and mobile media.
TCS provides a suite of services, offerings, marketing platforms, and
accelerators to help plan digital strategy and digital campaigns,
leveraging Digital Analytics for a rich user experience. Our offerings
include Digital Marketing Plan and Design, Enterprise Campaign
Management, Listening Insight across Social and Voice of Customer
(VoC) Channels, Digital Marketing Analytics, Digital Customer
Experience design and delivery. Our end to end spectrum of digital
marketing services comprises consulting, requirements assessment,
roadmap definition, implementation and execution of digital
marketing strategies and campaigns. Additionally, for enterprises
that have a mature digital presence, tailor made digital marketing
products and offerings that enhance the digital value chain.
TCS Digital Marketing solutions help you link your data, channels,
and messaging through revitalized internal processes, allowing you
to deliver a connected brand experience. Our innovative solutions
that cover the spectrum of marketing requirements, lead to:
Benefits
 Enhanced decision making: Enable informed decision making,
and promote a responsive and agile business structure with
accurate and insightful data from our Digital Analytics tool
 Faster time to market: Rapidly deliver innovative and
transformative solutions across multiple channels by driving real
time connect with customers through online touch points
www.tcs.com
 Improved marketing agility: Stay flexible, effectively
manage risks, and remain ahead of competition with our
offerings customized to your service requirements and
adapted to your evolving needs and organizational
objectives
 Increased revenue: Maximize your return on marketing
investments by achieving your marketing objectives with our
unique domain capabilities, patented platforms, and solution
accelerators
The TCS Advantage
Our deep understanding of business processes enables us to
apply leading edge technologies to deliver the best solution.
We help you adapt to the changing digital landscape
through our:
 Breadth of offerings: Our services, tools, and platforms
cover the gamut of marketing requirements. Our technology
specialist teams, partnerships with industry leaders, and vast
experience across domains help us develop industry specific
offerings and highly customized solutions
 Customized and integrated solutions: We provide holistic
solutions and integrate them with existing infrastructure
systems to ensure the seamless flow of operations across the
enterprise. Backed by our in-depth industry experience,
alliances with leading enterprises, and our digital marketing
consultants, we provide tailored content and contextualized
customer experiences to improve marketing results
 Strong analytics capabilities: Our powerful and proven
social media monitoring and analytics capabilities are at the
heart of all that we do. Our cross channel marketing
dashboards further facilitate the deep analytics crucial to
successful marketing. Even our engagement platforms have
inbuilt analytics, providing capabilities for additional
customer insight, better targeting, accurate tracking, and
returns measurement
Contact
To know more about TCS Digital Marketing Solutions, please write to
[email protected]
About Tata Consultancy Services Ltd (TCS)
Tata Consultancy Services is an IT services, consulting and business
solutions organization that delivers real results to global business,
ensuring a level of certainty no other firm can match. TCS offers a
consulting-led, integrated portfolio of IT and IT-enabled
infrastructure, engineering and assurance services. This is delivered
through its unique Global Network Delivery ModelTM, recognized as
the benchmark of excellence in software development. A part of the
Tata Group, India s largest industrial conglomerate, TCS has a global
footprint and is listed on the National Stock Exchange and Bombay
Stock Exchange in India.
For more information, visit us at www.tcs.com
All content / information present here is the exclusive property of Tata Consultancy Services Limited (TCS). The content / information contained here is correct at the time of publishing. No material from here may be copied,
modified, reproduced, republished, uploaded, transmitted, posted or distributed in any form without prior written permission from TCS. Unauthorized use of the content / information appearing here may violate copyright,
trademark and other applicable laws, and could result in criminal or civil penalties. Copyright © 2014 Tata Consultancy Services Limited
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