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Sports and Entertainment Marketing 2.01 Explain the concept of marketing. Marketing The process of developing, promoting, pricing and distributing products in order to satisfy customers’ needs and wants. Marketing involves all the activities necessary in getting a product from the producer to the consumer. Marketing Concept Businesses become successful by directing all of their efforts to satisfying the needs and wants of the customers. Businesses make a profit by offering the goods and services that the consumer wants. Recognizes the importance of the consumer in the buying process. The Seven Functions of Marketing 1.Marketing Information Management 2.Product/Service Management 3.Financing 4.Pricing 5.Promotion 6.Selling 7.Distribution Marketing-Information Management Obtaining information needed to make sound business decisions. Example: Taste tests and surveys. Product/Service Management Concepts and procedures necessary to obtain, develop, maintain, and improve a product or service mix in response to market opportunities. A. Risk Management: preventing or reducing business loss. B. Purchasing: Buying goods and services for use in the day-to-day about where a product is sold. Financing Obtaining money needed to finance the operation of a business. This includes bank loans and offering credit to customers. Pricing Determining a value to charge for goods and services. It is important to consider competition and what consumers are willing and able to pay. Promotion Communication used to inform or remind people about a business’s products. Promotion also involves persuading customers to purchase a product. Your AD here! Selling Determining customer needs and wants through planned, personalized communication intended to influence purchase decisions and ensure satisfaction. Distribution The transporting, storing and handling of goods on their way from the manufacturer to the consumer. This includes the decisions about where to sell a product. Activity 1 Select a sport or entertainment product or service. – (Refer to 1.02 Notes if you need help finding a product or service) – On your sheet of paper: List your product/service at the top List the seven marketing functions (previously discussed) as they relate to YOUR product/service. Activity 1 Example Literacy Industry – Oprah’s Book Club 1.Marketing Information Management – Survey members to see what books they would like to see on my list or survey to see what my members think of certain books on the list. 2.Product/Service Management – Offering books available online (digital books) to keep up with consumer demand. Anything to reduce risk (loss) or that goes into the production of the good or service offered. 3.Financing – Allowing customers to purchase books online/catalog by using a credit card. Don’t necessarily need a loan to keep this business going because it is self-supportive. Activity 1 Example (continued…) 4.Pricing – Charge competitive prices for the books and reasonable prices for shipping and handling. 5.Promotion – Promote the book club and the books on my show (OPRAH) – once a week promote a certain book. Promote in my magazine “O” and on my television channel “Oxygen”. 6.Selling – Sell items online and through a catalog. If the customer wishes, they may call and talk to a sales representative (especially if they need more help). 7.Distribution – Items will be sold online and through a catalog. The items that are featured in my book club will be stocked in a warehouse and shipped out from there to the customer’s shipping address. The Four P’s of Marketing The marketing mix, known as the four P’s, is a combination of decisions a business must make in order to best reach its target market PRODUCT The goods and services a business will offer to its customers – A. Choice of product: Will the business offer a variety of products? – B. Packaging: Does the packaging protect the product and provide necessary information about the product? PRODUCT continued . . . – C. Level of quality: What level of quality will the business ensure? – D. Brand name: What brand name products will the business offer? – E. Warranty: Will the business offer a warranty to its customers to ensure satisfaction? PRICE The amount a business charges customers for their products – A. Price setting. Price will be set based on product demand, cost, and competitors’ actions. – B. Terms. Will the company only accept cash? Will the company extend credit? What type of credit will the company extend? PRICE continued . . . – Discounts. Will the business offer discounts to employees? Locals? Will the business discount merchandise at certain times of the year? PLACE (distribution) Making products available at the right time and location. – A. Channels of Distribution: the path a product takes to get from the producer to the consumer – B. What specific stores will offer the products? (wholesaler, retailer, department, discount, etc.) PLACE continued . . . – C. What method of transportation will be used to get the product from the producer to the consumer? (truck, train, place, boat, pipeline) – D. How will inventory be handled and controlled? (methods- physical, storing, checking, or receiving) PROMOTION Informing, reminding, and persuading customers of the goods and services available to them. – A. What will the message be? – B. When will the message be delivered? PROMOTION continued . . . – C. Where will the message be delivered? – D. What inducements will be used to encourage customers to purchase the product? – E. How will the message be delivered? Activity 2 You are to go online and find a product or service that is related to sports or entertainment. Answer the questions pertaining to Product, Place, Price and Promotion to the BEST of your ability as they apply to your product or service. – The questions can be found on the 8 previous slides. – You may be able to find some answers online about your product. You may work with a partner to answer these questions. – Work quietly and stay on-task or this can become an individual assignment. If you can remember the 4 P’s… 1. 2. 3. 4. The 4 P’s of Marketing Product Place Price Promotion Then all you need to add to that list is 1. 2. 3. 4. 5. 6. 7. The 7 Marketing Functions Product/Service Management Distribution (Place) Price Promotion Financing Selling Marketing Information Management And you will know the 7 Functions!!! Review Concepts and procedures necessary to obtain, develop, maintain, and improve a product or service mix in response to market opportunities is part of ____________________. The element of the marketing mix that includes decisions about warranties, packaging and the level of quality is the _______________. Review Review 2.00 VoCats Study Guide – Located in NetDocs AND Online