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Transcript
Marketing Intro’ Warm-up
Read the 2 paragraphs below about “Marketing” and write a 4 sentences summary
based on the underlined statement.
Be prepared to read your summary as your name will be randomly picked for a
participation grade.
Marketing
The activities of a company associated with buying and selling a product or
service. It includes advertising, selling and delivering products to people. People
who work in marketing departments of companies try to get the attention of
target audiences by using slogans, packaging design, celebrity endorsements
and general media exposure. The four 'Ps' of marketing are product, place, price
and promotion.
Many people believe that marketing is just about advertising or sales. However,
marketing is everything a company does to acquire customers and maintain a
relationship with them. Even the small tasks like writing thank-you letters,
playing golf with a prospective client, returning calls promptly and meeting with a
past client for coffee can be thought of as marketing.
The ultimate goal of marketing is to match a company's products and
services to the people who need and want them, thereby ensure
profitability.
UNIT C
The Business of
Fashion
Objective:3.01 Explain the concept of
marketing in fashion.
Marketing
The process of
developing, promoting,
pricing, and distributing
products in order to
satisfy customers’ needs
and wants.
Marketing involves the total process of
finding or creating a profitable market
for specific goods or services.
Fashion merchandising
Specific marketing
activities designed
to have fashionoriented
merchandise at
the right time,
place, quantity,
and price to meet
customer demand.
Marketing concept
A business
approach that
directs all
marketing efforts
towards customer
wants and needs.
Customer needs must be
determined before goods
can be produced.
Market
The group of all
potential
customers.
•Similar needs and
wants
•Willingness and
means to satisfy
those wants
Businesses must
understand who their
potential customers are
in order to efficiently
meet their needs and
wants.
Target market
The specific segment of a total market
that a company desires to have as
customers and toward whom it
directs its marketing efforts.
It is important that each fashion company
carefully define its target market in order to
make or carry products directed toward that
market.
Market segmentation
Dividing the entire market into smaller
groups having similar
characteristics.
•Demographic
segmentation
•Psychographic
segmentation
•Geographic
segmentation
•Behavioral
segmentation
•Every business must
decide which customers
it can serve in order to
be successful.
•Businesses must
identify those
customers to whom
they can sell the most
and maximize profits.
Demographic segmentation
A way to segment markets based on
vital statistics of the population.
•Age
•Education level
•Race
•Income level
•Gender
•Occupation
Psychographic segmentation
A way of segmenting a market based
on a consumers’ lifestyles, values,
attitudes, and self-concepts.
•Tries to explain consumer behavior
and determine what the consumer is
thinking and feeling
•Behavior may be influenced by
cultural background or social group
Geographic segmentation
Segmenting a market based on where
a person lives.
Behavioral segmentation
Dividing consumers into groups
according to their response to a
product.
•Groups consumers into categories based on
what they are looking for in a product and why
they buy the product
•The marketer might consider what benefits the
consumer wants, the consumer’s rate of use of
the product, loyalty to a particular product or
brand, and response related to a special
occasion.
CAN YOU SEGMENT THESE MARKETS?
Identify the type of market segmentation that corresponds to the consumer identified in the
left column. Choices of market segmentation are: demographic, psychographic,
geographic, and behavioral.
1. Teenager
Demographic
6. Bride
2. Bank president
Demographic
7. Repeat shopper
3. Surfer
4. Senior citizen
5. Rich woman
Geographic or
Psychographic
Demographic
Demographic
8. Model
9. School Cheerleader
10. Eskimo
Behavioral or
Psychographic
Behavioral
Demographic
Psychographic
Geographic
CAN YOU SEGMENT THESE MARKETS?
Justify the segmentation with 1 word.
Use words in the definition of the segmentations to determine
justification.
Special Occasion - BEH
Attitude - PSYCHO
1. Teenager
Age - DEMO
6. Bride
2. Bank president
Occupation - DEMO
7. Repeat shopper
3. Surfer
4. Senior citizen
5. Rich woman
Location - GEO
Hobby - PSYCHO
Age - DEMO
Income - DEMO
8. Model
Product Loyalty - BEH
Occupation - DEMO
9. School Cheerleader
10. Eskimo
Hobby - PSYCHO
Location - GEO
VOCATS REVIEW Warm-up
1-2-3 Ticket Out the Door
Write your “Ticket” to get out on the following:
1. One thing you learned today
2. One thing you didn’t quite understand
3. On thing you liked most about today’s lesson.
4p’s of Marketing
Marketing Mix
Create a Marketing Mix Flower
Marketing mix
A combination of decisions a business must
make in order to best reach its target
market; known as “the four Ps” of
marketing.
•Product
•Price
•Place
•Promotion
http://www.skittles.com/products/index.jsp
1.
2.
3.
4.
What is this product?
How much does this product cost?
Where can we get this product?
How do we know about this product?
http://www.skittles.com/advertising/index.jsp
Product considerations
Marketers must decide what goods or
services are in demand and bring those
products to the consumer.
What……?
•
•
•
•
•
Choice of products
Brand name
Level of quality
Packaging
Warranties
Price
considerations
Marketers must decide on an
amount to charge customers for
their products.
•
•
•
•
Affected by supply and demand
Cost of producing the item
Markup
Terms of sale such as credit and/or
discounts
Place considerations
Marketers must make products
available at the right time and location.
•How and where will
products be offered to
customers?
•What method will be used
to get products from
producer to consumer?
•What is the most efficient
method of transportation?
Distribution channels
• Direct distribution: A distribution channel
in which the producer sells goods or
services to the final user.
– Example: A button manufacturer sells directly to
garment manufacturers.
• Indirect distribution: A distribution channel
in which goods or services are sold
indirectly to the consumer through one or
more intermediaries.
– Manufacturer/producer to retailer to consumer
(path that most fashion apparel takes.)
– Example: Levi Strauss sells jeans to Belk who,
in turn, sells to the consumer.
Distribution channels
Direct distribution
• producer sells goods or
services to the final user
Button manufacturer
sells buttons to a
garment manufacturer
Garment manufacturer
puts the buttons on the
coats.
Vs.
Indirect distribution
• goods or services are sold
indirectly to the consumer
through an intermediary
(middleman).
Garment manufacturer
sells the coats to the
boutique
The boutique sells the
coats to the customer.
Indirect distribution
Which channel
does fashion
mostly take?
• goods or services are sold
indirectly to the consumer
through an intermediary
(middleman).
Garment manufacturer
sells the coats to the
boutique
The boutique sells the
coats to the customer.
Promotion
Communication that reminds, informs
and persuades customers of the
goods and services available to
them.
R.I.P.
•Advertising
•Publicity
•Personal selling
•Public relations
http://www.bet.com/specials/rtr08/rtr-designers/
MARKETING MIX TRIANGLE
PRODUCT
MARKETING MIX TRIANGLE
PLACE
MARKETING MIX TRIANGLE
PRICE
MARKETING MIX TRIANGLE
PROMOTION
SILENT PARTNER
THE “5TH P”
People
Many businesses also consider “people”
(employees) to be an important element in
the marketing mix since they can make
the difference between success and
failure by the way they carry out the other
elements of the marketing mix.
7 Marketing functions
•
•
•
•
•
•
•
Distribution
Financing
Marketing-Information Management
Pricing
Product/Service management
Promotion
Selling
Marketing functions
Distribution
The transporting, storing, and handling
of goods on their way from the
manufacturer to the consumer.
*Referred to as PLACE in the marketing mix.
Marketing functions
Financing
Obtaining the money
needed to cover the
costs of operating a
business.
Marketing functions
MarketingInformation
Management
Obtaining information
about what
consumers want.
Example: Marketing research
Marketing functions
Pricing
Determining a value to
charge for goods and
services.
Price must cover
•Costs of conducting marketing research.
•Costs of financing the business.
•Costs of producing the product.
•Costs of promoting the product.
•Costs involved in distributing the product.
•Costs of selling the product to the final consumer.
•Profit for all people involved in the marketing process.
Marketing functions
Product/Service Management
Concepts and
procedures necessary
in designing,
producing,
maintaining,
improving, and
obtaining products or
services to meet
customer needs.
Marketing functions
Promotion
Communication used to REMIND,
INFORM, and PERSUADE people
about a business’s products.
What is the acronym?
RIP
Marketing functions
Selling
SALES
ASSOCIATE
CUSTOMER
Determining customer needs and wants
and responding to those needs and
wants through planned, personalized
communication intended to influence
purchase decisions and ensure
satisfaction.