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Objective 1.01 Strategic Marketing 1 Competency 1.00 - Objective 1.01: Remember the key marketing terms and the marketing mix. Basic Marketing Terms 2 There are nine basic marketing terms that should be introduced before moving on to further understanding of marketing concepts. These terms are: -Marketing -Consumer -Needs -Customer -Wants -Goods -Market -Services -Target market Competency 1.00 - Objective 1.01: Remember the key marketing terms and the marketing mix. Basic Marketing Terms, cont.. Marketing: – – – 3 The process of developing, promoting, pricing, selling, and distributing products to satisfy customer’s wants and needs. Marketing involves all the activities necessary to get a product from the manufacturer to the consumer. The goal of marketing is to attract new customers and create a lasting relationship through customer satisfaction. Competency 1.00 - Objective 1.01: Remember the key marketing terms and the marketing mix. Basic Marketing Terms, cont.. 4 Needs: A necessity for living. Wants: Products that are not necessities, but are simply desired by the consumer. Market: The group of potential buyers. Target Market: The group of consumers a business desires to have as customers. Consumer: The person who uses the product. Competency 1.00 - Objective 1.01: Remember the key marketing terms and the marketing mix. Basic Marketing Terms, cont.. 5 Customer: The person who purchases the product. In many cases, the customer is also the consumer. Goods: Tangible items that satisfy customer’s needs and wants. Services: Intangible items that satisfy customer’s needs and wants. Competency 1.00 - Objective 1.01: Remember the key marketing terms and the marketing mix. The Marketing Mix The marketing mix is a combination of decisions a business makes in order to best reach its target market. The marketing mix is also referred to as the “four Ps”: – Product - Include both goods and services. – Price – The amount a business charges for a product. – Place – Having the product available at the right time at the location. Also known as distribution or logistics. – Promotion – Informing and reminding customers of products available to them and persuading them to purchase. Promotion consists of advertising, public relations, sales promotion, and personal selling. 6 Competency 1.00 - Objective 1.01: Remember the key marketing terms and the marketing mix.