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Transcript
Ipsos Reid Survey on Digital Marketing Reveals Increased
Focus on Social Media, Mobile, Search and Email
Public Release Date: Thursday, November 3, 2011, 12:00 PM EDT
Ipsos Reid is Canada's market intelligence leader and the country’s leading provider of public
opinion research. With operations in eight cities, Ipsos Reid employs more than 600 research
professionals and support staff in Canada. The company has the biggest network of telephone
call centres in Canada, as well as the largest pre-recruited household and on-line panels. Ipsos
Reid’s Canadian marketing research and public affairs practices are staffed with seasoned
research consultants with extensive industry-specific backgrounds, offering the premier suite of
research vehicles in Canada—all of which provide clients with actionable and relevant
information. Ipsos Reid is an Ipsos company, a leading global survey-based market research
group. To learn more, visit www.ipsos.ca
For copies of other news releases, please visit
http://www.ipsos-na.com/news-polls/
© Ipsos Reid
Washington z New York z Los Angeles z Austin z Chicago z St. Louis z Cincinnati
Minneapolis z Seattle z San Francisco z Vancouver z Calgary z Winnipeg z Toronto
Guelph z Ottawa z Montreal z St. John
Ipsos Reid Survey on Digital Marketing Reveals Increased
Focus on Social Media, Mobile, Search and Email
Toronto, ON – The world of digital marketing is alive and well. A new study released on the
eve of the CMA and Marketing’s Digital Marketing Conference reveals that North American
marketers continue to focus and increase efforts on digital marketing with spend levels in
social media, mobile, search and email marketing all expected to increase. Conducted by
Ipsos Reid in collaboration with the Canadian Marketing Association and Marketing
Magazine, the Survey asked Canadian marketers about their thoughts, attitudes, and
behaviors towards the expanding world of digital marketing, and how their business is
managing or embracing it.
According to Steve Levy, President of Ipsos Reid, and principle author of the study,
principles driving best practice in digital marketing continue to mirror best practices in
traditional marketing. Be consistent, be relevant and know your audience.
“Now more than ever before, digital marketers need to ensure that the right audience is
targeted with the appropriate media. Increasingly we see gaps opening up between the level
of effort expended by the Marketing community and consumer willingness to receive
information via these mediums. There’s a lot of activity in micro blogging (a.k.a Twitter) and
social media spaces and we just aren’t seeing a public appetite to receive marketing
information via these channels that mirrors this time, effort and money,” said Levy.
At the same time digital marketers need to continue to respect privacy, to offer an easy optout process, and to ensure that the content is relevant to their audience.
The survey reveals another important shift in the digital marketing world. “A year ago, 38%
of the marketers surveyed said that their spending on TV will decrease over the next two
© Ipsos Reid
-1Washington z New York z Los Angeles z Austin z Chicago z St. Louis z Cincinnati
Minneapolis z Seattle z San Francisco z Vancouver z Calgary z Winnipeg z Toronto
z Guelph z Ottawa z Montreal z St. John
years”, says Levy, “This year, that number has dropped to 22%.” Marketers appear to be
reconsidering the trend to reduce budgets allocated to television, with fewer indicating plans
to spend less than last year (11% net decrease in 2011 vs. 25% net decrease in 2010). “Is this
related to an economy that bounced back in 2011, does it reflect a reset in marketing
sentiment, or is it simply a realization that TV is still unparalleled for its ability to reach a
wide audience?” commented Levy. Indeed the whole concept of television continues to
evolve. More marketers are creating video to be used in multiple viewing media - with
coincident shifts in production values – rather than focusing solely on production for TV.
“The world of digital marketing is constantly shifting and responding to new technologies
and consumer acceptance,” says Levy, “We’ve been tracking it for some time, and the shifts
we see this year are important ones that digital marketers need to pay attention to.”
The data contained in this article is based on the findings of a joint CMA and Ipsos Reid online study fielded from 09/16 to
10/07, 2011 among CMA and Marketing Magazine subscribers. This online survey of 415 marketers and Advertising agency
staff is not based on a quota sample and hence the respondents’ demographic profile may not be exactly reflective of the
overall CMA membership/Marketing subscription base.
For more information on this news release, please contact:
Steve Levy
President
Ipsos Reid East
(416) 324-2900
[email protected]
For full tabular results, please visit our website at www.ipsos-na.com. News Releases are
available at: http://www.ipsos-na.com/news-polls/
© Ipsos Reid
-2Washington z New York z Los Angeles z Austin z Chicago z St. Louis z Cincinnati
Minneapolis z Seattle z San Francisco z Vancouver z Calgary z Winnipeg z Toronto
z Guelph z Ottawa z Montreal z St. John