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Ipsos Reid Survey on Digital Marketing Reveals Increased Focus on Social Media, Mobile, Search and Email Public Release Date: Thursday, November 3, 2011, 12:00 PM EDT Ipsos Reid is Canada's market intelligence leader and the country’s leading provider of public opinion research. With operations in eight cities, Ipsos Reid employs more than 600 research professionals and support staff in Canada. The company has the biggest network of telephone call centres in Canada, as well as the largest pre-recruited household and on-line panels. Ipsos Reid’s Canadian marketing research and public affairs practices are staffed with seasoned research consultants with extensive industry-specific backgrounds, offering the premier suite of research vehicles in Canada—all of which provide clients with actionable and relevant information. Ipsos Reid is an Ipsos company, a leading global survey-based market research group. To learn more, visit www.ipsos.ca For copies of other news releases, please visit http://www.ipsos-na.com/news-polls/ © Ipsos Reid Washington z New York z Los Angeles z Austin z Chicago z St. Louis z Cincinnati Minneapolis z Seattle z San Francisco z Vancouver z Calgary z Winnipeg z Toronto Guelph z Ottawa z Montreal z St. John Ipsos Reid Survey on Digital Marketing Reveals Increased Focus on Social Media, Mobile, Search and Email Toronto, ON – The world of digital marketing is alive and well. A new study released on the eve of the CMA and Marketing’s Digital Marketing Conference reveals that North American marketers continue to focus and increase efforts on digital marketing with spend levels in social media, mobile, search and email marketing all expected to increase. Conducted by Ipsos Reid in collaboration with the Canadian Marketing Association and Marketing Magazine, the Survey asked Canadian marketers about their thoughts, attitudes, and behaviors towards the expanding world of digital marketing, and how their business is managing or embracing it. According to Steve Levy, President of Ipsos Reid, and principle author of the study, principles driving best practice in digital marketing continue to mirror best practices in traditional marketing. Be consistent, be relevant and know your audience. “Now more than ever before, digital marketers need to ensure that the right audience is targeted with the appropriate media. Increasingly we see gaps opening up between the level of effort expended by the Marketing community and consumer willingness to receive information via these mediums. There’s a lot of activity in micro blogging (a.k.a Twitter) and social media spaces and we just aren’t seeing a public appetite to receive marketing information via these channels that mirrors this time, effort and money,” said Levy. At the same time digital marketers need to continue to respect privacy, to offer an easy optout process, and to ensure that the content is relevant to their audience. The survey reveals another important shift in the digital marketing world. “A year ago, 38% of the marketers surveyed said that their spending on TV will decrease over the next two © Ipsos Reid -1Washington z New York z Los Angeles z Austin z Chicago z St. Louis z Cincinnati Minneapolis z Seattle z San Francisco z Vancouver z Calgary z Winnipeg z Toronto z Guelph z Ottawa z Montreal z St. John years”, says Levy, “This year, that number has dropped to 22%.” Marketers appear to be reconsidering the trend to reduce budgets allocated to television, with fewer indicating plans to spend less than last year (11% net decrease in 2011 vs. 25% net decrease in 2010). “Is this related to an economy that bounced back in 2011, does it reflect a reset in marketing sentiment, or is it simply a realization that TV is still unparalleled for its ability to reach a wide audience?” commented Levy. Indeed the whole concept of television continues to evolve. More marketers are creating video to be used in multiple viewing media - with coincident shifts in production values – rather than focusing solely on production for TV. “The world of digital marketing is constantly shifting and responding to new technologies and consumer acceptance,” says Levy, “We’ve been tracking it for some time, and the shifts we see this year are important ones that digital marketers need to pay attention to.” The data contained in this article is based on the findings of a joint CMA and Ipsos Reid online study fielded from 09/16 to 10/07, 2011 among CMA and Marketing Magazine subscribers. This online survey of 415 marketers and Advertising agency staff is not based on a quota sample and hence the respondents’ demographic profile may not be exactly reflective of the overall CMA membership/Marketing subscription base. For more information on this news release, please contact: Steve Levy President Ipsos Reid East (416) 324-2900 [email protected] For full tabular results, please visit our website at www.ipsos-na.com. News Releases are available at: http://www.ipsos-na.com/news-polls/ © Ipsos Reid -2Washington z New York z Los Angeles z Austin z Chicago z St. Louis z Cincinnati Minneapolis z Seattle z San Francisco z Vancouver z Calgary z Winnipeg z Toronto z Guelph z Ottawa z Montreal z St. John