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Chapter 9 International Marketing Communication 9.02 Understand the steps involved in developing an advertising campaign and the advertising themes International Marketing © Thomson/South-Western ADVERTISING advertising any form of paid, non-personal communication http://www.youtube.com/watch?v=gqkQKZ YDImM - top 10 2013 ads Chapter 9 Slide 2 International Marketing © Thomson/South-Western ADVERTISING (continued) Steps for developing an advertising campaign are: Chapter 9 Slide 3 1. Identify target audiences 2. Set communication goals 3. Develop advertising budget 4. Develop media strategy International Marketing © Thomson/South-Western ADVERTISING (continued) 5. Create advertisements 6. Develop media schedule 7. Implement the plan 8. Evaluate campaign effectiveness Chapter 9 Slide 4 International Marketing © Thomson/South-Western Identify Audiences Differences in audience need, habits, & social norms will require advertisements to be customized to target audiences. Chapter 9 Slide 5 International Marketing © Thomson/South-Western Set Goals Communication goals need to support the promotional campaign goals & Need to identify if advertisements need to inform, persuade or remind target customer of company’s products. Chapter 9 Slide 6 International Marketing © Thomson/South-Western Develop Budget Advertising budget is part of overall promotional budget Chapter 9 Slide 7 International Marketing © Thomson/South-Western Develop Media Strategy Based on promotional goals, available media, media characteristics, a culture’s media habits, & any regulatory restrictions Choices include: Broadcast Print Outdoor Electronic Chapter 9 Slide 8 International Marketing © Thomson/South-Western Develop Media Strategy (cont.) Important to understand preferred media usage for each target audience: TV - dominant in Japan Radio - depends on number of stations & number of radios (U.S. has most) Newspapers - preferred in developing countries New technologies (Internet, TiVo, Smart Phones) are changing viewing patterns Chapter 9 Slide 9 International Marketing © Thomson/South-Western Develop Media Strategy (cont.) Product placement companies pay to have their products placed into some other media outlet (BMW cars in James Bond movies) Publicity free communication through media using news releases & press conferences Chapter 9 Slide 10 International Marketing © Thomson/South-Western CREATE ADVERTISEMENTS organizational ads promote a company or an entity based on its brand image http://www.youtube.com/watch?v=6aKYZFcmAmU product ads promote a single product advertising theme organizes the design of an advertisement & helps to focus communication efforts Chapter 9 Slide 11 International Marketing © Thomson/South-Western CREATE ADVERTISEMENTS (continued) Advertising themes may include: Directness vs. indirectness Many U.S. companies design ads that directly emphasize why someone should buy a product. Many cultures feel that directly telling people they should buy a product is arrogant & use a more indirect ad. Comparative advertising Used when one company compares their product to another company’s product. Illegal in many countries http://www.youtube.com/watch?v=yRcZ7Y_v674 Chapter 9 Slide 12 International Marketing © Thomson/South-Western CREATE ADVERTISEMENTS (continued) Advertising themes may include (cont): emotional appeals vs. sophistication The U.S. uses many emotional ads. Europeans expect more sophistication in their ads. An international marketer needs to be mindful of the cultural differences http://www.youtube.com/watch?v=fA7Fw4ZGu-I http://www.youtube.com/watch?v=hS9PgaCB9m8 humor international marketers must be careful when using humor due to cultural differences http://www.youtube.com/watch?v=6NTfNzIedZs Chapter 9 Slide 13 International Marketing © Thomson/South-Western CREATE ADVERTISEMENTS (continued) Advertising themes may include (cont): gender roles vary considerably across cultures—some countries have strict cultural norms for male and female roles http://www.youtube.com/watch?v=QhEXVkay0UU popular vs. traditional culture consumers in some countries do not view popular culture favorably http://www.youtube.com/watch?v=J2p8Wjwxh5Y Chapter 9 Slide 14 International Marketing © Thomson/South-Western Develop Media Schedule Media schedule Calendar that lays out when ads will play & in which media Typically begin with TV ads to create awareness of a new product Follow by print ads to generate more interest Chapter 9 Slide 15 International Marketing © Thomson/South-Western Implement & Evaluate Plan After media strategy has been planned, it must be carried out & evaluated. Difficult to evaluate advertising effectiveness Hard to track consumer buying behavior in developing countries Chapter 9 Slide 16 International Marketing © Thomson/South-Western