Survey
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project
Services marketing wikipedia , lookup
Social marketing wikipedia , lookup
Marketing communications wikipedia , lookup
History of marketing wikipedia , lookup
Integrated marketing communications wikipedia , lookup
Networks in marketing wikipedia , lookup
Marketing plan wikipedia , lookup
Multi-level marketing wikipedia , lookup
Green marketing wikipedia , lookup
Multicultural marketing wikipedia , lookup
Direct marketing wikipedia , lookup
146 / Journal of Marketing, Juiy 1977 of the flow chart diagrams, localized wordiness, inadequate highlighting of some definitions, and locating the chapter on Mis/Research in part five rather than part two. Overall, however, for those "intro" instructors who desire a comprehensive, contemporary managerial orientation, coupled with a solid recognition of environmental influences, this text will serve admirably. It should carve out a significant niche in the market, even possibly becoming the "new McCarthy." DOUGLASS K. HAWES University of Wyoming PERSONAL SELLING: CHOICE AGAINST CHANCE by Edward M. Mazze (New York: West Publishing Company, 1976. 331 pp. $12.95) The author takes a broad perspective of personal selling. Recommendations for the salesperson are interspersed among much material that typically is found in an introductory marketing text. This is beneficial in that personal selling should be viewed in the total marketing context. Even though the reader should see personal selling as part of a much larger scheme, relatively few recommendations emerge for continuous attempts to coordinate this marketing function with the other elements of the marketing program. Some slight mention is made, however, of personal selling as part of a total promotional mix, but again more stress might be placed on the integration of this function with the other elements of the mix, such as advertising and sales promotions. Much worthwhile information is presented on important trends in the marketing environment. Those adopting this text will be able to encourage students to explore their relevance to the personal selling function. The marketing environment, especially the section on behavior, is presented in regard to the ultimate consumer with lesser stress placed on the industrial buyer. In addition, the first half of the book takes primarily the point of view of the manufacturer or orginator as opposed to examining the personal selling function of distributors. The second half of the book, after the sales process is addressed, primarily concerns itself with selling in selective situations. This section is interesting in that it familiarizes the student with selling under various sets of circumstances. It also serves to introduce some of the specific findings that have been developed by researchers in these areas. For example, the chapter on selling to industrial markets introduces much of the relevant work on industrial buyer behavior. The final section of the book deals primarily with the legal implications involved in selling as well as some career paths available to students who select it as a career. The book concludes with a prognosis on the area of personal selling in the future. The specific recommendations for personal salespersons alluded to earlier, along with the information on marketing and the environment, provide a level of sophistication which makes this text appropriate for a college level course on personal selling. In conjunction with a knowledgeable instructor and class discussion to bring out the important implications, it should prove to be a worthwhile text. J. MARC DeKORTE JOHN F. MONOKY, JR. The University of Toledo ESSENTIALS OF MEDIA PLANNING: A MARKETING VIEWPOINT by Arnold M. Barban, Stephen M. Cristol and Frank J. Kopec (Chicago, IL: Crain Books, 1976. 86 pp.):) Although a brief book, the authors do an effective job of illustrating that media planning is not an advertising activity isolated from the overall marketing mix. Conversely, media planning is viewed in the perspective of objectives, strategies and tactics of the total marketing mix, and the authors describe and exemplify how media plans are influenced by product characteristics, distribution channels, pricing policy and strategy, and promotional factors of advertising, public relations, personal selling, and packaging. The reader will find some interesting and informative examples provided by the authors in their discussion of media plan- ning and uncontrollable marketing system least one chapter given the impact of the variables. computer in media scheduling today and its This is not a basic book about media; there potential for the future. are few definitions and no discussion of the Too often advertising and marketing are pros and cons of the various media classes. It viewed as disjointed activities with media is potentially useful as a supplementary being a support function to marketing. This book to a marketing or advertising course book provides an effective framework for where the professor wishes to look at media exemplifying that media planning is a vital, planning from a management perspective. integrative problem-solving arm of marketThe book is written at a level that could serve ing and advertising management. many audiences—undergraduate and graduate students as well as practitioners. THOMAS E. BARRY The authors fall short in the area of the Southern Methodist University computer in media planning. Only two pages are devoted to a topic that deserves at X Price unavailable.