Download About Us Encore Tickets is a ticketing company specialising in

About Us
Encore Tickets is a ticketing company specialising in theatre tickets. Our product portfolio features
tickets for the whole of London's West End theatres including tactical promotional rates and
innovative packages, plus attractions, river cruises, sightseeing tours and restaurants. We have also
recently acquired a gigs ticketing company, enabling us to sell rock and pop tickets through the
Stargreen brand.
We sell our products through a variety of channels. These include providing theatre tickets to trade
clients, including airlines and tour operators from around the world as well as coach operators,
group organisers and hotel groups in the UK. In addition, we provide clients with white label
websites, in order for them to sell theatre tickets to their customers in addition to their core
products.
The internship would be in the Marketing Services team. This team focusses on the delivery of
innovative, profitable and exciting marketing services across the business segments and will include
supporting the coordination of exhibitions and events, in addition to the collation of the company’s
print.
Number of Employees
120 employees. In the Digital and Marketing teams there are nine employees.
Tasks
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Print marketing support – including collation of images and copy, sending proofs to
Marketing Agencies and briefing in any amends to our designer. Send file copies of
communications to suppliers.
Product research – price comparisons of ticket across our competitors’ websites to
ensure we have best in market
Exhibitions and Events – assisting with the collation of artwork and marketing
collateral for trade shows, and the lead up to our annual World Travel Market party
in November
Distribution of marketing assets – requesting artwork specifications for marketing services
and updating the image and copy library. Ensure correct images are distributed and
used across the business.
Social Media and website updates- Updating latest news sections of corporate website
and updating corporate Facebook and Twitter pages.
Email and Mailing Calendar – Sending Groups and Education e-shots out to our
database. Obtaining quotes from our mailing house to send Group mailers.
Product meetings: Researching for and creating weekly product meetings notes for
the Customer Service team.
Admin tasks – Manage and request posters and merchandise for all shows to be
distributed through the company.
Trade Shows - Liaise directly with marketing agencies regarding trade nights and
complimentary ticket requests
• Ad-hoc tasks
Skills Required
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Administrative skills
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Analytical skills
People and team-working skills
Good grasp of technology, with ability to pick things up quickly
Excellent written English
Good understanding of Microsoft Office, including Excel and Word
Skills to be acquired
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Print marketing - including how to utilise marketing assets for different audiences and
building on editorial skills collating images and copy for brochures and show guides
Product – understanding the various channels of ticketing including how rates and offers are
set up
Administration – coordinating complimentary tickets and VIP trades nights and training
academies across all segments including Concierges, Travel Trade, Group clients and
Affiliates.
Social media – understanding how Facebook and Twitter are used in a business context
Understanding of the workings of a marketing services department, and how marketing
activity has a commercial impact on the company’s bottom line.
Understanding of the theatre industry
Period
Ideally would like the intern to be available for 2-3 months.
Office languages
English
Location
Encore Tickets, Barnard’s Inn, 86 Fetter Lane, London, EC4A 1EN
Nearest underground station is Chancery Lane.
Financial Support
Reimburse travel expenses up to cost of Zone 1-6 Travelcard.
Office Hours
Monday-Friday 9.30am – 5:30pm