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ABHISHEK NAIR 19, Nagin Lake appts., Nr. Peeragarhi Chowk, Paschim Vihar, New Delhi Contact No: 91-9582030664; Email: [email protected] Sales/Marketing/Customer Service Operation & Relationship Management/Administration Offering 2.6 years of experience in marketing of various product lines Executive Summary A qualified master of business administration with specialization in marketing, with good amount of exposure in sales, marketing, business development & customer relationship management. Currently working with Conscient Football as Sales & Marketing Executive. Resourceful and competent to create win-win relationship with internal as well as external stakeholders through excellent coordination/ negotiation skills for smooth functioning of programs. Demonstrated excellence in designing & implementing sales & marketing plans at territory level to realize ambitious sales and profitability objectives. Highly successful in building relationships with key decision makers, seizing control of critical problem areas and delivering on committed timelines. Possessing strong credentials in administration activities including office automation/ office administration & ensuring optimum & effective utilization of resources. Skilled marketer with demonstrated capability to create and execute effective marketing / promotional campaigns for product launch for consistently generating new revenue streams and improved performance. Suave and pragmatic with excellent interpersonal, communication and administrative skills. Experience Details Conscient Football Jul’11-Till Date Sales & Marketing Executive Developing strategies for enlarging the core market base of the company based on market research data. Liaising with all stakeholders of the company’s programs including sponsors, parents, school PE teachers, participants, coaches, et al. Handling key marketing responsibilities along with managing the company’s administrative roles pertaining to conducting football leagues and coaching camps in and around the Delhi NCR region. A key member of the company’s organizing and execution team which has been successfully conducting the competitive football leagues like DSL & CPFL, and also FC Barcelona’s ongoing football camps in India. Managing the company’s website, including creating the content for the same. Increase Conscient Football’s online profile by attracting more followers via prompt management of the Facebook page. Presenting benefits of football coaching to children & their parents. Enrolling students for league & other activities. Supervised day-to-day general correspondences like letters, faxes, e-mails etc. and efficiently managing proper and accurate records of incoming/ outgoing communications. Identifying & analyzing customer’s requirements by maintaining active & comprehensive conversation. Ensuring customer issues are promptly addressed, document and resolve in a timely and professional manner and passed them to correct channels. Developing strong MIS reports daily while coordinating with respective officers and management for complete operations. Previous Work Assignments: Reaal Healthcare Ltd. Cipla Pharmaceuticals I-Call India Pvt. Ltd. Territory Manager Management Trainee Voice Executive Nov’07-Mar’09 Jun’07-Oct’07 Jun’05-Aug’05 Summer Internship Interned with one of India’s leading and most professional football clubs- Pune FC, as a part of my Summer Internship Project. Learnt about the organizational and managerial aspects of running a sports property, especially a football club in India. Also got a first-hand experience about the problems plaguing Indian football viv-a-vis international footballing powerhouses and the efforts made by the stakeholders in overcoming them. Project Title:- A study on the promotional activities of Pune FC and the current scenario of Indian football. Academic Credentials MBA (Marketing & International Business): Unitedworld School of Business, Ahmedabad 2011 Post Graduate Programme in Management (Marketing): P.T.U 2011 Bachelor of Science (Chemistry): M.G Institute of Science, Gujarat University 2007 Personal Details Date of Birth: 25th December, 1985; Language Proficiency: English, Hindi, Gujarati and Malayalam Permanent address: B-403, Aishwarya appartments, B/h Bidiwala Park, Satellite, Ahmedabad, Gujarat Extra-curricular activities Achieved the 3rd position in ‘Industry World’ research and presentation contest at Unitedworld School of Business. Member of the Event management & Placement committees at UnitedWorld School of Business. Participated in creating awareness in the usage of paper bags conducted by Symbiosis Institute of Media & Mass communication. Worked as a volunteer with Seva Café which is a concept started by Manav Sadhna, an NGO which works for the upliftment of the poor. Worked part-time as a promoter for Radio Mirchi during graduation.