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SOCIAL PSYCHOLOGY • The scientific study of how we think about, influence, and relate to one another • Attribution Theory – we explain behavior either by crediting the situation or the person’s disposition • Fundamental Attribution Error - When observing others, we underestimate the situation and overestimate personal disposition/traits • When reflecting on our own behavior, we are more sensitive to the situation • Effects of attribution ATTITUDES AND ACTIONS • Attitudes influence actions…duh… • Do actions influence attitudes?…hmm… • You say what you believe, but you also believe what you say! • Car dealerships and the “low-ball” technique • 7:00 am study – 24% and 53% • “50 words or less” contests • The looking glass effect • Cognitive Dissonance – a difference between our beliefs and actions creates a tension (dissonance) that causes us to resolve it by changing our attitudes • Foot-in-the-door phenomenon • When people who have engaged in immoral, unethical, or otherwise questionable behavior are interviewed, what they describe is almost always a gradual process that led them to that behavior • Foot-in-the-door can lead to good or bad outcomes • Role-playing • Zimbardo and the Stanford Prison experiment • Suppose you had volunteered to participate in a psychology experiment on campus. Upon arrival, you were seated at a table and asked to undertake a series of dull, meaningless tasks for about an hour. Afterward, the experimenter convinced you to extol the virtues of the tasks you had performed by describing them to other potential participants as highly worthwhile, interesting, and educational. You were paid either $1 or $20 to do this. Suppose you were then asked to privately rate your enjoyment of the tasks on a questionnaire. After which amount do you believe your actual enjoyment rating of the tasks would be higher—$1 or $20? CONFORMITY AND OBEDIENCE • Chameleon Affect – we are natural imitators • Mimicry and dropped pens experiment • Conformity – adjusting our behavior/thinking to be in line with a group standard • Solomon Asch line experiment CONDITIONS THAT STRENGTHEN CONFORMITY One is made to feel incompetent or insecure The group has at least three people The group is unanimous One admires the group’s status or attractiveness One has made no prior commitment to any response • Others in the group observe one’s behavior • One’s culture strongly encourages respect for social standards • • • • • REASONS FOR CONFORMITY • Normative Social Influence – we are sensitive to accepted rules of behavior, because we can pay a big price for being different • Remember, we are pain-averse. Would you rather think you’re being stupid, but have positive social interactions, or know that you’re right, but be ostracized? Most people, in most situations, prefer the security of the group to the purity of their conscience. • Informational Social Influence – sometimes it’s good to assume others are right • Culture – In individualist countries, conformity rates are lower • Movies, songs – we value rebels. In school, especially in college, students are encouraged to question and challenge long-held beliefs • Alex Lasky of Opower ran an experiment to see which type of messaging would best encourage others to save energy: • • • • You can save $54 this month You can save the planet You can be a good citizen Your neighbors are doing better than you • The first three led to no increase in energy saving. The fourth message worked, leading to a 2 percent reduction in household energy usage. • Assignment: Violate a social norm OBEDIENCE • Stanley Milgram experiment • What do you think happened when the teachers chose their own shock levels? • Wolves or sheep? Are people evil? • Nurses obeying doctors -95% • French Resistors • Like so many situations in life (underage drinking, bullying) if you wait until the situation arises to decide what to do, you will almost certainly conform. Your best chance is to commit to doing the right thing before you find yourself in a precarious circumstance. “Evil does not require monstrous characters; all it takes is ordinary people corrupted by an evil situation.” – your book GROUP INFLUENCE • Social Facilitation – When a task is simple or easy, we do better in the presence of others • Sports teams winning % • Washing hands • Attitudes are magnified in presence of a crowd. Jokes are funnier, nice people nicer, annoying people more annoying • Social Loafing – people in a group exert less effort than when individually responsible • Group work? • Deindividuation – loss of self-awareness and control in high arousal group situations • If you could do anything humanly possible with complete assurance that you would not be detected or held responsible, what would you do? • Light and dark experiment – anonymity led to intimacy EFFECTS OF GROUP INTERACTION • Group polarization – widening of prevailing group differences because of discussion within a group • Can have good and bad effects • Prejudice • Terrorists • Internet • Groupthink – when a desire for group harmony overrides critical thinking and a realistic appraisal for alternatives HOW TO PREVENT GROUPTHINK • 1. One or more members should be assigned the role of devil’s advocate. • 2. Occasionally, the group should be subdivided. Have the subgroups meet separately and then come together to discuss differences. • 3. After the group seems to have reached consensus, have a “last-chance” meeting in which each member is encouraged to express any remaining doubts. • 4. Call in outside experts to challenge the group’s views. • 5. Have each group member air the group’s deliberations with trusted associates and report their reactions. GROUP WISDOM • Assertion is to disproved as action is to: a. hindered b. opposed c. illegal d. precipitate e. thwarted HOW TO MAKE GROUPS WISE • 1. They should be diverse • 2. They should be decentralized, so that no one has too much influence • 3. It should have a way of summarizing people’s opinions (google) • 4. Group members should be independent, and not have to worry about what others think INDIVIDUALS • A small number of people can influence large numbers if they (the small group) are consistent and unwavering in their opinion PREJUDICE • • • • Prejudice = Prejudgment Prejudice is a negative attitude Discrimination is negative behavior Subtle prejudice • Interracial marriage • Immigration • Police • studies • Racial Prejudice • Sexual orientation prejudice • Gender prejudice • • • • Fathers perceived as more intelligent Saudi Arabia – women not allowed to drive China/India – boy/girl ratio The glass ceiling SOCIAL ROOTS OF PREJUDICE • Prejudice justifies existing inequalities • Blame-the-victim dynamic • Us and Them – in-group bias EMOTION AND PREJUDICE • Anger • Scapegoating COGNITIVE ROOTS OF PREJUDICE • We have a tendency to categorize, which often leads to bias • We see people from different groups as more similar in appearance and attitudes than they really are • Which of the following words does not belong with the others?: Anger, happiness, shame • Culture leads us to have certain views, but we can easily understand differing cultural views • Vivid cases feed stereotypes – terrorists • Just-world phenomenon – idea that people get what they deserve; allows those in power to justify their position AGGRESSION • Physical or verbal behavior intended to hurt or destroy • Genes – twins, once again • Neural Influence – monkey experiment • Biochemical – testosterone • Characteristics of violent criminals • Alcohol is highly correlated with aggression • Frustration-aggression principle Frustration Anger Aggression • Miserable people often make others miserable • Crime and accidents go up when it is very hot • People who feel rejected or isolated are more likely to act aggressively (vicious cycle) OPERANT CONDITIONING • When aggression is rewarded, it is likely to continue • Scot-Irish “manly honor” OBSERVATION • TV and internet • “Kill Bill” and “Mean Girls” aggression study • Incidents of rape have risen over the last 50 years • Violence and video games CONFLICT • Social Trap • A and B matrix • Global Warming – my contribution isn’t significant, so why should I change my behavior? • Enemy Perceptions – we demonize our enemies, and they demonize us (mirror image) • Ultimatum Game ATTRACTION • Proximity • Opportunity • Repeated exposure makes us like something more (mere exposure effect); songs; other people’s faces; our own face; the letters in our name • Physical Attractiveness • We perceive attractive people to be happier, healthier and more successful; they have higher income levels • Even babies and the blind can be influenced by physical attractiveness • However… • Physical attractiveness doesn’t influence our selfesteem • Most people see themselves as fairly attractive • Really attractive people are sometimes suspicious of other people’s motives • Beauty is influenced by culture • Average is attractive – symmetrical • We are attracted to people like us. People with similar: attitudes, beliefs, interests, age, religion, race, education, intelligence, and economic status • We also like people who like us • Romantic Love • Passionate love – adrenaline and excitement make people more attractive – bungee jump experiment • Companionate love – deep, affectionate attachment • Evolutionary explanation • Equity • Self-disclosure • The matching effect • But remember…we overestimate the extent to which our partner’s attractiveness, talents etc. will bring us happiness, and underestimate the benefits of someone who is honest, supportive etc. ALTRUISM • Unselfish regard for the welfare of others • Kitty Genovese murder • Bystander Effect (diffusion of responsibility ) • N.Y. Bike experiment • Genovese • Seizure experiment WHY DO WE HELP? • Social Exchange theory – cost/benefit analysis • Reciprocity Norm – How to get teachers to cover classes… • Social Responsibility Norm FACTORS THAT ENCOURAGE HELPING • • • • • • • • The victim appears to need and deserve help The victim is in some way similar to us We have just observed someone else being helpful We are not in a hurry (Seminarians) We are in a small town or rural area We are feeling guilty We are focused on others and not preoccupied We are in a good mood PEACEMAKING • Cooperation – sometimes contact helps, but people of different groups often feel the other group doesn’t want contact • A shared problem can help (what if the world was attacked by aliens?) • “superordinate goals” • Communication • Mediators • Understanding each other’s needs and motives • Conciliation • GRIT “Graduated and Reciprocated Initiatives in TensionReduction” • Gradual reduction in tension and increase in conciliatory behavior • Effective • Human societies advance by openness to new ideas, not close-mindedness