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Springfield Data Center Program Alignment – ITD Engineering Information Technology Division Executive Office for Administration and Finance 1 Springfield Data Center Alignment – ITD Engineering Agenda Alignment Process and Schedule Program Alignment Service Offering Alignment Procurement Update/Standards Current ITD projects Planned ITD projects Alignment planning 2 Springfield Data Center IT Consolidation Alignment Process & Schedule Process Core Program Alignment (3/8 – 3/26) Key Dependencies & Stakeholder Alignment (3/29 – 4/8) Review & Finalization (4/12 – 4/30) ANF Final Review 5/4 Schedule Services John Letchford Technology Jason Snyder IT Consolidation John McElhenny Security Dan Walsh Financials Lou Angeloni Staffing/HR Ellen Wright Procurement Linda Hamel Facility Budget DCAM Energy Strategy DOER 4/12 IT Governance ITD 4/14 IT Executive Review ITD 4/16 Energy Strategy & Facility Budget Review DCAM 4/20 ANF Review Preparation DCAM 4/28 Benefits, Financials, Schedule 3 SDC – Data Center Consolidation Alignment DCC – WAVE 1 DR in Waves 1,2 Evolution to Primary Hosting in Wave 3 Disaster Recovery (Waves 1, 2) Primary Hosting January 2012 (Wave 3) IT Service Excellence Automation, Service Desk, ITIL, Chargeback New Chargeback Model Automated Tools: Provisioning, Monitoring, Ticketing Security Framework Architecture Virtual Private Cloud Technology Network, Storage, Security, DR, VPC Data Center Infrastructure 4 Services – ITD Service Models ITD Today 6 lines of Business ITD Jan 2012 @ SDC Hosting -Co-Location, Distributive Hosting -DR -Mainframe Integration -CommBridge -Secure File / Email Delivery -XML Gateway Hosting VPC (Virtual Private Cloud Infrastructure) •Secure Resource Pools •Highly Available & Continuously Available DR •Secure Co-location •Actionable Service Catalog •Shared ITIL Services •Dynamic Provisioning Applications -CIW -HRCMS -Mass.Gov Security -Cert Mgmt -Firewalls, VPN, IPS/IDS -UAID -Vulnerability Assessment Network & Data -Backup & Recovery -Database Hosting -Network, Storage, Telecom Workgroup -Desktop and File -Messaging, Print & Mail -Content Mgmt Security -Centralized Security Polices and Identity Mgmt -Higher Density Security (Firewalls, VPN, IPS/IDS) -Centralized Vulnerability Assessment Network & Data DCI (Data Center Infrastructure) •MAIN – High Speed Network Link •10 Gig Converged Ethernet Switching •Storage – Multi-Tiered •Backup & Recovery – Dedup Workgroup Print / Mail 5 Technology – 4 Point Solution Model Technology Virtual Private Cloud (VPC) Virtual Private Cloud Description: ITSM Shared ITIL Processes Virtual Private Cloud Management Virtual Private Cloud Infrastructure Supports heterogeneity of both Physical and Virtual Resources Capacity: Service Catalog Web Interface 960 Virtual Hosts 250 TB SAN N E T W O R K Image Library CMDB Service Desk Actionable Service Catalog (Policies & Workflows) Capacity Mgmt Dynamic Provisioning (Service Catalog) Events Mgmt Monitoring Financial Management (Chargeback) Common Monitoring Agent BLADE SERVER FARM S E R V I C E S Secure Zone Secure Zone Secure Zone Private Virtual Pools ITSM & VPC MANAGEMENT SHARED INFRASTRUCTURE 1 2 3 DCI DATA CENTER Storage INFRASTRUCTURE Tiers Technologies: ITSM Service Desk – Incident, Asset, Change, Auto Discovery Capacity Management – Performance Monitoring, Analysis, Forecasting Events Management – Correlation of Events & Automated Responses Shared ITIL Processes CMDB – Configuration Management Database Financial Management – Collection of Resource Utilization & Billing Virtual Private Cloud Management Image Library – Standardized Image Management Actionable Service Catalog- Request Management, Automated Provisioning of OS and Storage Monitoring- Agent for OS, VM, Databases, Network and Server hardware Service Catalog Web Interface & Dynamic Provisioning – End User Driven Resource Management Virtual Private Cloud Infrastructure VPC Infrastructure – Server & Supporting Network Infrastructure VPC Virtualization Software – Host & Systems management software VPC Storage – Tiered storage VPC Secure Pools – Secure resource pools abstracting applications from hardware ITSM & VPC Management Shared Infrastructure Hosts and software for ITSM & VPC Management Tools 7 Technology Consolidated Disaster Recovery & SAN Consolidated Disaster Recover & SAN Description: Storage Area Network Ethernet LAN SAN Core Fabric SAN Core Fabric Ethernet LAN Ethernet BACKUP LAN High/ MidRange SAN Edge Fabric HOSTS SAN Edge Fabric Rack/Virtual Cost effective DR & SAN for any application which easily grows with the quantity of applications and throughput requirements. SDC Consolidated Disaster Recovery Business Continuity Supports any OS, host, data source with high level of interoperability. MAIN Wide Area Network Mid Tier Storage Replica Backup Catalogs Capacity: 100TB Enterprise 250TB Mid Tier 96 Hosts EnterPrise Storage Technologies: Mid Tier Storage Replication Appliances/Software Enterprise Backup & Recovery Web Enabled Remote Console Storage virtualization- Legacy host replication Mid Tier Storage Backup Catalogs Enterprise Backup & Recovery Servers Tape Library Enterprise Backup & Recovery Web Enabled Data Replication- Enterprise & mid-tier software disk-to-disk backup and appliances SAN switching- 8Gb/s MITC Replication Appliances/Software MITC Server Farm Backup and Recovery- Enterprise Web enabled Site Recovery Manager- Software to recover Virtual Environments Storage Array – Fiber Channel/ SATA II/ Solid State 8 Technology Data Center Infrastructure (DCI) DCI Description: Perimeter and distribution infrastructure for Springfield Data Center. Capacity: 160 racks of Disaster Recovery and Primary Hosting Infrastructure. Technologies: PerimeterCarrier-class edge routers with integrated, high-density Ethernet switching; IP/MPLS routing 10 to 40 Gbps line cards Aggregation Switching 720 Gbps supervisor engines; Gigabit to 10 Gigabit Ethernet I/O modules; Control (MAC) security with hardware based 128 bit AES encryption. Security Components Core Routing & Switching Aggregation Switching Cabling systems; Cable organizers Perimeter Firewalls Quantity 4 6 <160 Racks> 2 Discounted Cost $278,400 $1,386,200 $40,600 $91,640 Interior Firewalls 2 Intrusion Detection System Domain Name System (DNS) VPN Concentrator 2 2 2 $91,640 $49,560 $6,469 $29,500 Security Incident & Event Management system 1 $590,000 Total: Firewalls – Boundary protection and access controls for network resources Intrusion detection system 0 detects and alerts on possible network attack DNS – hierarchical naming system for computers and services VPN Concentrator – allows secure remote access Security Incident * Event Mgmt System – correlates from network systems to determine possible security incidents and events. $2,564,009 9 Technology - MAIN Network MAIN Description: High speed fiber optic transport backbone WAN (Wide Area Network) link from MITC to SDC Capacity: Scalable bandwidth capacity for 10 Gbps (Gigabit per second) up to 100 Gbps speeds Technologies: Network: Redundant connectivity using Multiprotocol Label Switching (MPLS) makes it easy to create "secure virtual links" between distant nodes Multiplexing Backbone Network: Gigabit Ethernet switching; ATM, MLPS, WDM, SONET, Carrier Ethernet Optical Transport, ROADM 3 Degree Components Quantity Discounted Cost ROADM 3 Degree 3 $ 940,800 SONET Demarc 3 $ 285,600 Carrier Ethernet Switch 3 $ 268,800 Fiber Routers Total: <3 sites> TBD $ 1,495,200 Technology – Zone Based Security Model MITC Chelsea SDC Springfield MAIN Perimeter and Interior Defenses Firewalls Firewalls enforce access policies for the data center and provide a line of defense for data center assets. Firewalls Domain Name System (DNS) Intrusion Detection System Detects and alerts on possible network attacks, Passive sniffer, inline bridge, inline Proxy-ARP, inline router and daily and emergency signature updates DNSSEC will provide a secure hierarchical naming system for computers and services VPN Concentrator/ACE Server Allows secure remote access with two factor authentication Security Incident and Event Management system *Log Management: Collects, stores, and mines all network, security, and application information from IT infrastructures. * Threat Management: Correlates and detects threats across heterogeneous network and security technologies. * Compliance Management: Delivers comprehensive validation for compliance and policy monitoring. Trusted Zone Architecture Trust Zone Architecture is the base principle of ITD’s new Information Security Framework. It helps to logically segment applications in a pragmatic way that optimizes operations and provides for Confidentiality, Integrity, and Availability based on certain predefined criteria. Technology – Capability Matrix Domain Efficiency Network Unify and Minimize Physical Connectivity of Multiple Network Functions into One Chassis Security Storage Systems Management Disaster Recovery Hosting Consolidates separate security functions into a centralized security architecture Consolidation of physical storage and implementation of new efficiency technologies Fully automated integrated services management with virtual and physical assets Scalability More bandwidth in fewer connection to multiple hosts Ability to scale protection of data from least to most sensitive levels within centralized architecture Flexability Ability to scale efficiently to support future technology solutions without re-architecture Greater adapability to detect and respond new threat vectors Greater levels of storage density and performance standards Ability to offer multi-tiered storage with dynamic resource allocation Enterprise class large scale platform scaling with the environment Provides automation platform for present and future demands Cost effective DR for any application Easily grows with quantity of applications and thruput requirements Supports any OS, host, data source with high level of interoperatbility Optmizes use of system resources in a high density virtualized model Dynamically add resources and applications with no impact to production Physical infrastructure is abstracted from applications managed as resource 'as needed' model 12 Standards Category Standard Scope Process Status Next Step VPC Servers 2 Rack Mountable Server Vendors TGB & IT Sourcing Process with Legal In Review with TGB Procurement Issued in May/June 2010 VPC Virtualization Software Single or 2 Hypervisor Provider Vendors TGB & IT Sourcing Process with Legal Being developed as part of Unisys Engagement Finalization of Standards post Unisys engagement in June 2010 Consolidated DR / SAN Storage Consolidation of EMC Storage for DCC and MITC Consolidation procurement with EMC, & TGB/IT Sourcing Process, Provide standard for FY11 Rate Business Plans EMC proposal in review with TFG; Coordinating with FY11 rate process Finalize proposal with EMC in May 2010, Identify timing from FY11 rate process DCI Network Lossless Gigabit Ethernet; Unified Fabric TGB & IT Sourcing Process with Legal Being developed as part of SDC program Meet with vendors to discuss technology DCI Service Desk Tools Common Platform for Asset Mgmt, Capacity Requirements gathering process with ITD Being developed as part of SDC program Meet with ITD to validate capacity, cost, scope DCI Monitoring MITC and SDC server, storage, network, database, apps TGB & IT Sourcing Process with Legal Being developed as part of SDC program Meet with ITD to validate capacity, cost, scope DCI Enterprise Backup & Recovery MITC and SDC common backup architecture TGB & IT Sourcing Process with Legal Being developed as part of SDC program Meet with ITD to validate capacity, cost, scope 13