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MARKETING MANAGEMENT Chaudhry Muhammad Nadeem Faisal Cell: 0305-7761061 Email: [email protected] B-Email: [email protected] Url: www.littlemichael.co.uk/faisal/index.htm Blekinge Institute of Technology SE-371 79 Karlskrona +46 455 38 50 00 www.bth.se/eng DEFINATION Marketing Management : Marketing management is a business discipline. It focuses in real time market techniques and also to manage the organizational resources. It is also an art & science Choosing the target market getting, keeping and growing the customers through creating, delivering and communicating superior customer value TO achieve the desired response form the other party is a basic definition of marketing management Blekinge Institute of Technology SE-371 79 Karlskrona +46 455 38 50 00 www.bth.se/eng Philip R. Cateora, International Marketing, 9th edition 2000, alpha Sky Printer, Rawalpindi p-6. Philip Kotler, marketing management, 2000, S.T printer. Rawalpindi, p-3. THE SCOPE OF MARKETING Marketing : flow of goods and services to consumers. Goods / Services Blekinge Institute of Technology SE-371 79 Karlskrona +46 455 38 50 00 www.bth.se/eng Within country More then one Domestic International Types of Products Services Oriented and Production Oriented Blekinge Institute of Technology SE-371 79 Karlskrona +46 455 38 50 00 www.bth.se/eng Philip R. Cateora, International Marketing, 9th edition 2000, alpha Sky Printer, Rawalpindi p-6. The Importance of Marketing Marketing is a broad topic that covers a range of aspects, including advertising, public relations, sales, and promotions. People often confuse sales with marketing, when in fact the two are very different. The former involves getting a product or service into the market, promoting it, influencing behavior, and encouraging sales. Sales are the actual transaction of getting a product or service into the hands of your customers. Blekinge Institute of Technology SE-371 79 Karlskrona +46 455 38 50 00 www.bth.se/eng Philip R. Cateora, International Marketing, 9th edition 2000, alpha Sky Printer, Rawalpindi p-6. Philip Kotler, marketing management, 2000, S.T printer. Rawalpindi, p-3. The Scope of Marketing The marketing is an organizational function and a set of processes for creating, communicating and delivering to the customer and for managing the customers relationship in a way that benefits organization and its stakeholders Marketing people are involved in marketing 10 types of entities: goods, services, experiences, events, persons, places, properties, organizations, information, and ideas. Blekinge Institute of Technology SE-371 79 Karlskrona +46 455 38 50 00 www.bth.se/eng Philip R. Cateora, International Marketing, 9th edition 2000, alpha Sky Printer, Rawalpindi p-6. Philip Kotler, marketing management, 2000, S.T printer. Rawalpindi, p-3. The Scope of Marketing Who markets: Marketers and prospects Demand stages 1. Negative demand: consumers dislike the product and may even pay a price to avoid it. 2. Nonexistent demand: consumers may be unaware or uninterested in the product. 3. Latent demand: consumers may share a strong need that cannot be satisfied by an existing product. 4. Declining demand: consumers begin to buy the product less frequently or not at all. 5. Irregular demand: consumer purchases vary on a seasonal, monthly, weekly, daily, or even hourly basis. 6. Full demand: consumers are adequately buying all products put into the marketplace. 7. Overfull demand: more consumers would like to buy the product than can be satisfied. 8. Unwholesome demand: consumers may be attracted to products that have undesirable social consequences. Blekinge Institute of Technology SE-371 79 Karlskrona +46 455 38 50 00 www.bth.se/eng Market “the group of consumers and organization is interested in the products and have the resources to purchase and is permitted my law and regulation.” Communication Goods/ Services Industry Market Collection of Sellers Collection of Buyers Money Information Philip R. Cateora, International Marketing, 9th edition 2000, alpha Sky Printer, Rawalpindi p-6. Blekinge Institute of Technology SE-371 79 Karlskrona +46 455 38 50 00 www.bth.se/eng Netmba, “Marketing defination”, available on http://www.netmba.com/marketing/market/definition/ (25.01.2010) Market Resources Resources Market Consumer Market Money Taxes, Goods Resources Taxes Services Government Market Services & Goods Money Manufacture Market Blekinge Institute of Technology Money Services, Money Goods and Services Intermediary market Money SE-371 79 Karlskrona +46 455 38 50 00 www.bth.se/eng Philip R. Cateora, International Marketing, 9th edition 2000, alpha Sky Printer, Rawalpindi p-6. Philip Kotler, marketing management, 2000, S.T printer. Rawalpindi, p-3. Market Key Customers Market Consumer market Business Market Global Market Non-Profit & Government Market 1 Marketplaces 2 MarketSpaces 3 Metamarkets Blekinge Institute of Technology SE-371 79 Karlskrona +46 455 38 50 00 www.bth.se/eng Philip R. Cateora, International Marketing, 9th edition 2000, alpha Sky Printer, Rawalpindi p-6. d Market Key Customers Market Consumer market Business Market Global Market Non-Profit & Government Market 1 Marketplaces 2 MarketSpaces 3 Metamarkets Blekinge Institute of Technology SE-371 79 Karlskrona +46 455 38 50 00 www.bth.se/eng Philip R. Cateora, International Marketing, 9th edition 2000, alpha Sky Printer, Rawalpindi p-6. d