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Marketing Mix Marketing Marketing: all the activities involved in getting goods and services from the businesses that produce them to the consumers who wish to purchase them. Marketing Concepts Product concept involves the 4 Ps of marketing Market concept involves the 2 C’s of marketing The 4 Ps of Marketing: INTERNAL OPERATIONS 1. Product 3. Place 2. Price 4. Promotion A good combination of all four elements, called the marketing mix, translates into an effective campaign. 4 Ps of Marketing Products and Services The development of good products and services considers: Quality Improvements made to attract more customers. Design Consumers will often buy one product over another because of the way it looks. Features such as the materials, scent, size, or the taste, Service providers outline or detail what they do best. Products and Services Benefits Consumer must perceive benefits The Product/Service Mix Providing services that add vale to a product Service businesses that also sell products Price Prices for products must be set with care to ensure their success. Today consumers are very price conscious and look for competitive prices at other stores or on the Internet. Businesses need to be price sensitive and look at their competitors’ prices for the same products. Place Channels of distribution are the paths of ownership that goods follow as they pass from the producer or manufacturer to the consumer. The 3 types: 1. Direct Channels of Distribution •connect the consumers to the producers of the goods or services. This is also referred to as the maker-user relationship Place 2. Indirect Channels of Distribution • have one or more intermediaries; who import products (importers), wholesale goods (wholesalers), or retail products (retailers). 3. Specialty Channels of Distribution • is an indirect way to distribute products by using vending machines, telemarketing, catalogue sales, e-commerce, and door-to-door sales Promotion Promotion is an attempt to sell a product. Sales promotion encourages consumers to buy products by using coupons, contests, premiums, samples, or special events. Marketing Concepts The 2 Cs of Marketing: EXTERNAL FACTORS 1. The Competitive Market •refers to the sellers of a specific product •percentage of the market that a company or brand has is called its market share •market segment is a part of the overall market with similar characteristics 2. The Consumer Market •businesses study and target the consumer market, the potential users of a product or service. •consumers can be identified by demographics and lifestyle. Demographics is the study of obvious characteristics that categorize human beings. Examples of demographics include: -Age -Income Level -Gender -Ethnicity and Culture -Family Life Cycle Lifestyle is the way people live, including their values, beliefs, and motivations.