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Understanding Human Behaviour IMS-201 Serial No. 1 2 Topics 3 An overview of different branches of Psychology - Clinical, Industrial, 4 Social, Experimental and Para Psychology Perception - Meaning and Significance of Perception; Perceptual 4 Organization -Laws of Organization; Perceptual Abnormalities - Illusions & Hallucinations. 4 Definition of Behaviour; Psychology in Historical Perspective Behaviourism, Gestalt Psychology, Psychoanalysis Lecture Hours 3 2 Laws of Organization; Perceptual Abnormalities - Illusions & 3 Hallucinations Learning - Meaning and Process; Types of Learning 3 5 6 7 Learning Theories - Classical Conditioning, Operant Conditioning, Social Learning Theories, Learning Curves; Problem Solving and Thinking. 5 8 Motivation - Meaning and Significance; Theories of Motivation, 4 9 10 Emotion - Meaning; Theories; Management of Emotion; Emotional Intelligence -Meaning, Significance and Assessment; Attitude and Value: Meaning, Components, Theories of Attitudes Personality - Definition; Types, Determinants 3 3 11 3 Note: 1. Students would be required to submit one written presentation and class presentation on the topics assigned to them during the semester. 2. Internal sessional exams would be conducted as and when notified. 3. Case study would be discussed in the class as and when required with the topics discussed. IMS-202: Business Statistics- I The objective of this course is to acquaint the students with the basics of statistical techniques and their applications to business problems. Topic Hours Introduction to Statistics: Meaning, Scope, Significance, Functions, and 3 Limitations Collection of Data: Types of Data, Methods of Collecting Primary Data; Sources 2 of Secondary Data; Classification and Tabulation of Data 1 Organizing Numerical Data: Ordered Array, and Frequency Distribution; 2 Cumulative and, Percentage Frequency Distributions; Bi-variate Frequency Distributions Diagrammatic and Graphic Presentation of Data 2 Measures of Central Tendency: Mean Median, Mode, Geometric Mean, and 3 Harmonic Mean; Partition Values - Quartiles, Deciles, and Percentiles. Measures of Dispersion: Range, Mean Deviation, Standard Deviation and 3 Variance, Coefficient of Variation Measures of Skewness; and Kurtosis 2 Correlation Analysis: Concept, Types and Significance; Karl Pearson's and 4 Spearman's Coefficients of Correlation. Regression Analysis: Concept, and Significance, Two Lines of Regression 3 Multiple Correlation and Regression Analysis 3 Time Series Analysis: Meaning, Components and Trend Analysis; Seasonal 3 Variations. Index Numbers: Meaning, Types, and Uses; Methods of constructing Index 5 Numbers; Tests of Adequacy. Chain Index Numbers. Special Problems: Base Shifting, Splicing, and Deflation of Index Numbers. Problems in the Construction of Index Numbers; Important Index Numbers Practical problems will be discussed in the class from time to time depending upon the requirement of the topics. Anil Kumar Assistant Professor IMS-203 Topic No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 : Financial Accounting and Auditing Title/ Particulars Number of Date/Month Lectures needed Concept of Partnership Firm 1 Partnership Deed, Accounting for Partnership 4 Valuation of Goodwill, Sacrifice Ratio 3 Admission of New Partner 6 Retirement and Death of a Partner 6 Dissolution of Firm 4 Meaning, Formation and Types of Companies 2 Company Accounts- Accounting for issue, Forfeiture and 6 Reissue of shares Debenture- Meaning and types of Debentures 2 Issue of Debenture, Purpose of Issue 4 Accounting for issue and Redemption of Debenture 6 Final Accounts of Company- Profit and loss, Balance Sheet 4 Managerial Remuneration 2 Valuation of Shares 3 Amalgamation, Absorption and Reconstruction- Nature of 3 Purchase, Purchase consideration Accounting in the books of transferor and Transferee 6 company Intercompany Holding 2 Auditing- concept, Functions of an Auditor 2 1 Procedure of Auditing Internal Control and Audit Qualification of Company Auditor Auditor’s Report 2 1 2 IMS-206: Business Communication The objective of this course is to develop Written and Oral Communication Skills. Topic Hours Communication meaning, Objectives and Importance. 2 Communication Process, Barriers in Communication; Essentials of 3 Effective Communication. Verbal and Non-Verbal Communication; Effective Listening. 3 Formal & Informal Communication; Ethical Issues in Communication. 3 Business Messages: Memo Writing, Proposal Writing, Office Orders, 4 Office Circulars. Report Writing: Types and Formats; Persuasive Message Writing. 4 Public Speaking: Strategies for Oral Presentations, Informative and 4 Persuasive Speaking. Interpersonal Communication: Dyadic, Interviewing, Telephonic 2 Conversation, Dictating. Communication Outside the Organization: Agenda, Quotations, 4 Tenders, Business Letters, Complaints and Follow-up Letters. Business & Group Meetings: Purpose, Types and Responsibility in 4 Business Meetings. Job Application Process: Written Job Presentation, Interview and 4 Follow-Up. Use of Visual Aids in Business Communication. 1 Vandana Khanchi Assistant Professor Financial Management IMS-401 Serial No. Topics 1 Nature, Lecture Hours Management, 4 2 3 Scope, Functions and Objectives of Financial Organization of Finance Function Organization of Finance Function, Time Value of Money Source of Long-term and Short-Term Finance. 4 5 6 Capital Structure: Theories & Determinants of Capital Structure, Cost of Capital: Concept, Computation of Cost of Capital, Capital Budgeting-Conventional & Discounting Methods. 5 5 4 7 Leverages: Operating, Financial & Combined Leverages 3 8 9 Capital Structure: Theories & Determinants of Capital Structure Dividend Policy: Introduction, Approaches to Valuation of Stock & Dividend Models. 4 3 10 Working Capital Management: Management of Cash, Inventories Management 4 and Receivables Management. . 3 5 Note: 1. Students would be required to submit one written presentation and class presentation on the topics assigned to them during the semester. 2. Internal sessional exams would be conducted as and when notified. 3. Case study would be discussed in the class as and when required with the topics discussed. IMS-402 : Human Resource Management The objective of this course is to familiarize the students with the basic functions and processes of Human Resource Management. Topic Hours Human Resource Management: Historical Development, Definition, 3 Objectives, Scope, Significance. Functions of HRM; Human Resource Planning. 2 Recruitment: Process, Sources. 2 Methods and Techniques. 2 Selection: Process, Tests, Interview. 4 Placement and Induction. 3 Training: Process, Principles, Methods, Types; Training need 3 Assessment and Process Evaluation. Development: Nature, Process, Methods, Techniques and Evaluation. 3 Compensation Management: Wages, Salaries, Incentives, Fringe 2 Benefits, Bonus. Job Evaluation; Performance Appraisal. 2 Potential Appraisal; Performance Management. 2 Career Planning and Development. 3 Industrial Relations: Concept, Trade Unionism; Industrial Disputes; 5 Grievance Handling. Workers Participation in Management. Present and future trends in 3 HRM. Competitive challenges influencing HRM. Disha Kakkar Assistant Professor IMS-403 : Business economics – II To introduce basic concepts, analytical tools and theories of business economics. Topic Hours Product Pricing and Market Structures: Market Structures and firm’s 3 equilibrium . Pricing under Different Types of Market Structures i.e. Perfect, 5 Monopoly, Monopolistic and Oligopoly. Pricing Strategies - Cost-Plus, Life Cycle, Transfer Pricing, Peak-Load 3 Pricing. Administered Pricing System; Dual Pricing System; Differential 3 Pricing System. Popular Pricing Strategies; Linear Programming and Economic 4 Analysis. Factors of Production; Supply and wage determination. 3 Recardian and Modern Theory of Rent; Theory of Interest-classical 5 and Loanable Funds Theory, Keynes’ Liquidity Preference Theory. Analysis of National Income-Various Concepts, Determination of 3 National Income. Keynesian Perspective, Consumption Function & Accelerator- Business, Business Cycle. Inflation; Deflation; Stagflation. Multiplier- 3 2 Monetary & Fiscal policy: Balance of Payments. 5 Global Economic Trends. 1 Vandana Khanchi Assistant Professor Marketing Management (IMS-404) Serial No. 1 2 3 4 5 6 7 8 9 10 11 12 13 Topics Marketing- Definition, Nature & Scope, Core Marketing Concepts, Evolution of Marketing, Marketing Mix, STP(Segmenting, Targeting & Positioning) Approach to Marketing, Marketing Environment. Value Concept & Framework. Recent trends in Marketing Management. Lecture Hours 4 3 2 Product-Meaning, Levels, Product Mix, New Product Development Process, Product Life Cycle- Concept & Application, Branding & Packaging. 3 Promotion Mix- An Introduction to Advertising, Sales Promotion, Personal Selling, Direct Marketing & Public Relations. Pricing- Objectives, Methods & Policies 4 Distribution Channels- Planning & Management, Retailing, Wholesaling, Physical Distribution & Logistics Decisions. 4 Selected Applications: Marketing Research & Information System, Internet Marketing, Green Marketing, Network Marketing. 4 2 3 2 2 3 3 Note: 1. Students would be required to submit one written presentation and class presentation on the topics assigned to them during the semester. 2. Internal sessional exams would be conducted as and when notified. 3. Case study would be discussed in the class as and when required with the topics discussed. Business Research Methods IMS-405 Serial No. 1 2 3 4 5 6 7 8 9 10 11 12 13 Topics Introduction to Research Methodology: Research-Meaning, Nature, Scope Objectives and Types Research Process. Hypothesis- Qualities of Good Hypothesis, Null, Alternative Hypothesis, Scientific Method of Research. Recent Trends in Usage of Research in Indian Corporate Sector Research Design- Meaning and Need of a Research Design,. Exploratory, Descriptive, Experimental Research Design, Qualitative Research, Observation Studies, Surveys, Experiments & Test Markets. Sources of Data- Nature and Types, Sampling Techniques-Nature and Types Sampling Errors, Scaling & Measurement Techniques Data Editing, Coding and Tabulation, Analysis & Interpretation of Data ,Business Research Reports-Format, Criterion for Judgment of good research report., Advance Techniques of Data Analysis: Factor analysis, Conjoint Analysis, Cluster Analysis & Multidimensional Scaling. Use of SPSS & Other Software’s in Research. Use of Statistical Tools such as Correlation, Regression, and Lecture Hours 3 2 3 2 3 3 4 4 4 3 3 2 4 Tests of Hypothesis in Research. 1. Note: Students would be required to submit one written presentation and class presentation on the topics assigned to them during the semester. 2. Internal sessional exams would be conducted as and when notified. 3. Case study would be discussed in the class as and when required with the topics discussed. IMS-602 : Entrepreneurial Development The objective of this course is to acquaint the students with concepts of entrepreneurship, focus areas in the development of entrepreneur. Topic Hours Entrepreneurship: Meaning and Significance, Relationship between 3 Entrepreneurship Development and Economic Development. Types of Entrepreneurs, Entrepreneurial Competencies. Factors 2 Affecting Entrepreneurial Growth,-Economic & Non 3 Economic Factors, Role of Entrepreneurship in India. Influence on Entrepreneurial Development: Socio Cultural, Political, 3 Economical and Psychological Influence on E.D. Problems Associated with Entrepreneurship in India. 1 Role of Innovation and Creativity in Entrepreneurship. 4 Role of Government, Promotional Agencies and Institutions in 3 Entrepreneurship Development. Incentives and Various Financial Schemes available for Entrepreneurs. 3 New Venture Development: Methods and Procedures. Overcoming 4 Hurdles in New Venture Development. Feasibility study Preparation of Feasibility Reports. 3 Working Capital Requirement, Profit and Tax Planning. 3 Selection of Factory Location, Market Potential, Demand Analysis. 3 Small Scale Industry: Definition, Role and Problems of SSI; New 2 Industrial Policy for SSI. Industrial Sickness: Causes, Consequences and Remedial Measures; 3 financing of SSI. IMS-603 : Principles of Banking & Insurance The objective of this subject is to acquaint students with the contemporary issues in the banking and insurance sectors. It also imbibes knowledge of managerial issues related to life insurance and general insurance. Topic Hours Insurance-Concept, Nature, Classification-Life & Non-life, Functions, 3 Importance Principles of Insurance. 2 IRDA Act 1999 – Organization, guidelines for life & Non-life 2 insurance. Life Insurance –Concept; Public & Pvt. Sector companies in India – 5 their products, schemes & plans. LIC Act 1956-An overview. 2 General Insurance – Concept, Types Public & Pvt. Sector companies 6 in India – their products, schemes & plans. Bank – Concept, Classification their objectives & functions. 3 Bank Management – Concept, Functions, Importance. 3 Banking Regulation Act 1949 and main amendments. 2 RBI Act 1934 and main amendments. 2 Banking forms - Corporate Banking, Rural Banking, Retail Banking, 3 and International Banking, e-banking. Banker-customer relationship: Payment and collection of cheques; 5 special services rendered by banks to customer. Reforms in banking after 1991. 3 Disha Kakkar Assistant Professor LESSON PLAN- SALES MANAGEMENT IMS 604 Sr. No. 1. Topic Basics of Sales Management 2. Personal Selling- Concept ,Importance, Process, Theories 6 and Sales Force Management 3. Sales Planning 2 4. Sales Forecasting 1 5. Sales Organisation and Size 3 6. Managing Sales Force- Recruitment, Selection, Training, 4 Compensation, Motivation and Leading etc. 7. Sales Meetings and Contests 2 8. Sales Territories and Time Management 2 9. Sales Quota 3 10 Sales Control 2 11 Management of Sales Expenses 2 12 Evaluating Sales force 2 13. Ethical Issues in Sales Management 2 14. Role of IT in Sales Management 1 15 5 Case Studies 5 16. Tests 3 17 Revision and Other Subject Related Events 6 Total- 48 Hrs. No. of Lectures 2 Dr. Mamta Bhardwaj IMS-605 Topic No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 : Lecture Plan (January to April 2015) International Business Title/ Particulars Number of Lectures needed to be delivered Concept and Evolution of Foreign Trade and International 1 Business. Theories of International Trade- Absolute cost theory, 4 Comparative Cost advantage theory, PLC theory, Leiontoff Paradox. Nature, Importance and Growth of International Business in India 3 Recent trends in export and import in India 1 Environmental impact of factors in International business: 6 Cultural, political, legal and economic. Rationale for Government intervention and control , Trade 3 Barriers Facilities provided by Govt. to business enterprises operating 2 internationally Modes of entry in International business 3 Meaning and Types of MNE’s, Impact of MNE’s 3 International business strategies- Geographical, Collaborative & 2 Control Strategy Technology transfers-importance and types 1 Foreign investment: Nature, types and theories, 4 Foreign investment flows and barriers 2 BOP status in India, Capital and current account convertibility, 3 Kelkar committee recommendations International economic and business integrations- role in 2 promoting international business India’s relationship with WTO 2 NAFTA 2 SAFTA 1 1 EU BRICS BIMSTEC IBSA IMS-801 : 2 1 2 Business Policy and Strategic Management The main objective of the course is to acquaint the students with various issues pertaining to strategic thinking and management. Topic Hours Strategic Management- Meaning, Historical Development, Nature, Scope 3 and Significance. Business Definition; Strategic Decision Making; Enterprise Strategists; 2 Strategic Management Model. Strategic Intent- Vision, Mission and Objectives. 2 External Environmental Appraisal: Meaning, Significance and Forces. 5 Environmental Scanning: Process and Techniques. Corporate Appraisal- Meaning; Process; Significance & Techniques; 4 Porter’s Generic Strategies. Strategy Alternatives, Variation and Choices: Stability, Growth, 4 Retrenchment. Combination Strategies, Strategic Alliances, Mergers, Acquisitions, 4 Diversification, Integration, Liquidation. Corporate Portfolio Analysis; Strategic Choices Models- BCG Matrix, GE- 5 Model, C.Hofer’s Product-Market Evolution Portfolio Matrix, Shell’s Directional Policy Matrix. Strategic Implementation: Strategy Implementation Process. 3 Issues in Strategy Implementation: Behavioral, Functional, Operational and 3 Functional Implementation. Strategy, Evaluation and Control - Process and Methods. 3 Strategic Management in internet era. 1 Vandana Khanchi Assistant Professor Services Marketing (IMS-803) Serial No. 1 2 Topics Services – Meaning, Characteristics& Nature. Growth in Service Sector, Growth in Services Sector, Marketing of Services-Conceptual Framework, 3 Marketing Mix in Services,Services Marketing Environment, Services Triangle 4 Consumer Behaviour, Designing Service Marketing Strategy, 5 STP (Segmenting, Targeting and Positioning)-Approach in Service Sector, 6 New Service Design and Development, 7 Service Demand Management, Role of Customers in Services, Role of Employees in Services, 8 9 Service Quality, Gap Analysis, SERVQUAL, Customer Satisfaction and Relationship Marketing in Services 10 Services Pricing-Objectives & Approaches, 11 Managing Physical Evidence, Integrated Marketing Communication in Services. Relationship Marketing in Services 12 13 Delivery & Distribution of Services, Global Strategies in Services Management, Service Failure and Recovery, Role of Technology in Services, Recent Trends in Services 14 15 Lecture Hours 3 4 2 3 3 3 3 4 3 3 2 3 3 3 3 Note: 1. Students would be required to submit one written presentation and class presentation on the topics assigned to them during the semester. 2. Internal sessional exams would be conducted as and when notified. Case study would be discussed in the class as and when required with the topics discussed LESSON PLAN- BUSINESS MARKETING IMS 805 Sr. No. 1. Topic Basics of Business Marketing No. of Lectures 2 2. Business V/S Consumer Marketing 1 3. Business Market Characteristics 2 4. Marketing Planning and Strategy 4 5. Purchase Function 4 6. Business Product Management 4 7. Communication in Business Marketing 3 8. Sales Management 3 9. Channel Management 3 10 Pricing 3 11 Evaluating & Controlling Business Marketing 2 12 Direct Marketing 2 13. B2B and Customer Retention 2 14 Global Business Marketing 2 15. 5 Case Studies 5 16. Tests 3 17 Revision and Other Subject Related Events 3 17 Total- 48 Hrs. Dr. Mamta Bhardwaj IMS-807 : Lecture Plan Foreign Exchange Management Topic Title/ Particulars Number of Date/Month No. Lectures needed 1 Evolution and concept of Foreign Exchange and 2 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 Foreign exchange management Foreign Exchange Market: Nature, participants and structure Foreign exchange quotations: Direct and indirect. Convertibility of Rupee, current account convertibility and capital account convertibility Exchange rate: meaning, determination theories Factors affecting Exchange rate Exchange rate regime, flexible vs. fixed exchange rates Liberalized Exchange Rate Management System (LERMS) Currency Forwards Currency Futures Currency Options Currency Swaps Currency Forwards vs. Currency Futures Contracts. Foreign Exchange Exposure: introduction, nature and magnitude Transaction exposure measurement and management Translation exposure measurement and management Economic exposure measurement and management International Monetary Systems: background and structure Foreign Exchange Control in India RBI guidelines Important provisions of FEMA 5 2 2 6 2 4 3 2 3 3 2 1 2 4 3 3 Historical 2 2 2 3 LESSON PLAN- PORTFOLIO MANAGEMENT IMS 808 Sr. No. 1. Topic Introduction to Portfolio No. of Lectures 2 2. Introduction to Portfolio Management 2 3. Portfolio Construction and Approaches 3 4. Markowitz Portfolio Theory 3 5. Efficient Frontier. 2 6. Sharpe Single Index Model 2 7. CAPM 3 8. Risk Free and Risky Lending and borrowings 2 9. Leveraged and Market Portfolio 2 10 Security, Capital and Characteristics Line 3 11 Arbitrage Pricing Theory 2 12 Portfolio Revision 3 13. Portfolio Evaluation and Management 6 14. 5 Case Studies 5 15 Tests 3 16. Revision and Other Subject Related Events 5 Total- 48 Hrs. Dr. Mamta Bhardwaj IMS-809 : Global Human Resource Management The objective of this course is to make students understand the different orientation needed to manage human resources internationally. Topic Hours International Human Resource Management; Objectives, Scope and Significance 3 Key Trends in International HRM 2 Equal Employment Opportunities, Affirmative Action 2 Challenges to IHRM 2 International Human Resource Management Planning and Procurement: 4 International Assignment and Selection Process International Staffing Policies: Expatriate Assignments and Out Sourcing 3 Orientation, Training and Development Practices in IHRM 3 Career Planning and Career Development in HRM 3 Compensation Practices in MNC’s 2 Comparative Industrial Relation System 2 Role of International Labor Organization and Trade Unionism 2 Productivity and Quality of Work Life Improvement Programme Worldwide 3 Cross Cultural Differences and Management Implications; Culture and 5 Organization Life; Hofstede’s Study; Cross Cultural Imperatives and Work Goals Global Leadership and Multicultural Teams 3 Case studies will be discussed in the class from time to time depending upon the requirement of the topics. Anil Kumar Assistant Professor Lecture Plan IMS - 811 S. No. Manpower Development for Technical Change Topic Lecture hours Unit - I 1 Introduction to Technology and Development 2 2 Manpower Development in the 21st century 1 3 Environmental Context of Human Resource Development 1 4 The Emerging Profile of Human Resource 2 Unit - II 5 Changing Technology - Concept and Process of Technological Innovation 2 6 Organisational Implications of Technological Change 1 7 Human Resource Implications of Technological Change 1 Unit - III 8 Technological Implications of HRD in Organisations 1 9 HRD in Consulting Organisations 1 10 HRD in ITES 1 11 HRD in Software Companies 1 12 HRD in Government Organisations 1 Unit - IV 13 Contemporary Issues in Manpower Development 1 14 HR Audit 1 15 HR Accounting 1 16 Human Capital Development 1 17 Competency Mapping 2 18 HR Matrices 1 19 Work Life Balance 1 Unit - V 20 Issues and Trends in Manpower Training 2 21 Career Development 1 22 Executive Development 1 23 Competency Management 1 24 Performance Management 1 25 HRIS 1 30 (Dr. Meenakshi Choudhary) LESSON PLAN- PROJECT MANAGEMENT IMS 1001 Sr. No. 1. Topic Basics of Project Management No. of Lectures 2 2. Tools and Techniques for Project Management 2 3. Project Categories and Life Cycle 2 4. Government Incentives 1 5. Project Feasibility Study 3 6. Project Analysis- Market, Technical, Financial, Economic 5 and Ecological 7. Project Planning 2 8. Project Scheduling and its Techniques 5 9. Project Risk Analysis 3 10 Project Financing in India 2 11 Project Cost Control 3 12 Project Controlling System 5 13. 5 Case Studies 5 14. Tests 3 15 Revision and Other Subject Related Events 5 Total- 48 Hrs. Dr. Mamta Bhardwaj IMS-1004 : Strategic Marketing Management The objective of this course is to make the students aware of the major aspects of the planning and controlling of marketing operations, to execute marketing planning & control within a strategic context and to give recognition to the problem of implementation and how these problems can be overcome. Topic Hours Strategic Marketing Management Process- Nature, Scope & Significance 2 Business Strategy- Concept 1 Corporate strategic decisions & their marketing implications 1 BCG matrix, GE Business Portfolio mix 2 Strategic Marketing Planning Process 1 Environment Analysis: Understanding Market Opportunities, Sources of 4 Sustainable Competitive Advantage Competitive Analysis & Competitive Position 4 Consumer Behavior Analysis 2 Competing Through Superior Service & Customer Relationships 2 Marketing Strategy for New Market Entry 3 Marketing Strategy for Growth Market 3 Marketing Strategies for Mature and Declining Market 2 Marketing Strategy in Global Context 3 Marketing Mix Strategies: Product & New Product Strategies, Distribution 5 Strategies and Channel Management; Marketing Communication Strategies; Pricing Policies and Strategies Strategic Evaluation & Control – Strategic Choice, Criteria of Choice, 4 Implementation & Control of Marketing Strategy Case studies will be discussed in the class from time to time depending upon the requirement of the topics. Anil Kumar Assistant Professor Product and Brand Management (IMS-1005) Serial No. 1 2 3 Topics Branding: Meaning Nature & Scope, Value Creation from branding-to customer, firm & product. Challenges and Opportunities in Branding, Strategic Brand Management Process Lecture Hours 4 2 3 Creating a Brand: Various Approaches to Brand Name Creation 3 Brand Extensions: Concept, Types, Advantages and Disadvantages of 3 Brand Extensions, Evaluating Brand Extension opportunities 4 5 ng Concepts: Brand Identity, Brand Image, Brand Personality, BRAND Prism, Brand Portfolio, Brand Hierarchy Levels, Brand Positioning, Branding Reinforcement and Revitalization 6 7 4 3 Brand Equity- Meaning, Measurement & Management: Measuring and 3 Interpreting Brand Performance, Brand Tracking Studies, Measuring Sources of Brand Equity & 4 Outcomes of Brand Equity: Qualitative and Quantitative Techniques, Selected Application of Branding: Global Branding-an overview, 5 Permission Marketing, Cause Marketing, Private Label, e-branding, Industrial Branding, Service branding and b2b Branding 8 9 10 Leveraging Secondary Brand Knowledge to Build Brand Equity - Co- 3 Branding, Ingredient Branding 11 Note: 1. Students would be required to submit one written presentation and class presentation on the topics assigned to them during the semester. 2. Internal sessional exams would be conducted as and when notified. 3. Case study would be discussed in the class as and when required with the topics discussed. Management of Financial Services (IMS-1006) Serial No. 1 2 Topics Financial Services: Nature, features and types; Risks in financial services Regulatory framework of financial services; financial services available in India 3 Lecture Hours 4 3 3 4 Depository and custodial services. Leasing Services, Hire Purchase Services. 5 Factoring and Forfeiting Services, Credit rating services. 4 6 7 Credit Rating, Venture Capital Mutual Funds Services, Housing Finance, Book Building Process, Plastic Money. Merchant Banking: Nature, organization. Regulation and registration of merchant banks. SEBI guidelines for merchant banks, difference between merchant banks and commercial banks. Merchant Banking Service: Management of equity issue, debenture issue, Underwriting Arrangements, pricing issues, bankers to an issue, Corporate Restructuring project financing, marketing of financial services 3 4 Marketing mix, marketing strategies and consumer behaviour in bank market. 2 8 9 10 11 12 13 3 3 3 3 3 2 Note: 1. Students would be required to submit one written presentation and class presentation on the topics assigned to them during the semester. 2. Internal sessional exams would be conducted as and when notified. 3. Case study would be discussed in the class as and when required with the topics discussed. Lecture Plan IMS-1007 Topic No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Bank Management Title/ Particulars Number of Date/Month Lectures needed 2 Banking System in India 3 Functions and Services of banks 2 Reserve Requirements: CRR, SLR 2 Forex Reserves 2 Bank fee based services 2 Innovative products in banking; Bancassurance 2 Sources of Bank Funds 3 Classification of deposits 1 Opening of accounts of various types of customers 1 Facility of nominations 2 Payment and Collection of cheques 4 Uses of Funds: features of bank credit 2 types of credit: Commercial credit & retail credits principles of lending, general principles of secured 4 advances 15 16 17 18 19 20 21 22 23 24 25 secured advances: Lien, Pledge, Hypothetication, mortgage The credit analysis process, measurement of creditworthiness of borrowers: liquidity, profitability and solvency Documentation in availing and sanctioning credit Banking technology: computerization, internet, mobile and ATMs, security issues Priority sector lending Performance analysis of banks CAMELS-an integrated scorecard for banks Risk measurement and management in banks credit risk, interest rate risk, liquidity risk Asset- Liability Management in banks Basel guidelines 3 6 2 4 2 2 3 3 2 2 4 IMS-1008 Cross Cultural Management The course aims at acquainting the students with the Basics of Multi-Cultural Management in International Business Context. Topic Hours Culture – Definition, Nature and Importance in International Business 5 Context; Human and Cultural Variable in Cross Culture; Cultural Diversity; Cultural Values. Hofstede’s Cultural Dimensions, Trompenaar’s Cultural Dimensions. 4 Cross Cultural Differences & Similarities in International Business Context. 2 Cultural Shock; Organizational Culture & Diversity; Managing Multi- 3 Culturalism and Diversity. International strategy formulation and implementation; Global Alliances 4 Cross Cultural Communication and Negotiation; Problems in International 3 Communication. Conflict Management Techniques in International Business Context and 3 Implications for Managers. Managing the Problems in International Communication; International 3 negotiations: Process and Tactics. Management Decision Making and Control: Decision Making in Global 3 Context. Control: Concept; Process and Type of Control, Control Techniques. 3 Cross Cultural Motivation: Approaches and Significance in International 3 Context. Human Resource Selection and Development across Cultures. 3 Leadership across Cultures, Leadership Approaches in International Context. 3 Disha Kakkar Assistant Professor IMS-1009 Compensation Management To promote understanding of issues related to the Compensation of human resources & to impart skills in designing, analyzing & restructuring reward management system, policies & strategies. Topic Hours Reward Management: Nature, Aims. 3 Compensation and Non Compensation Components, Wage Theories. 5 Inter and Intra-industry Compensation differentials and Internal and 3 External Equity in Compensation Systems. Tools in Designing and Implementing Compensation Packages. 2 Compensation Practices of Multinational Corporations. 4 Components of Compensation Packages: Fringe Benefits, Incentives, 3 Retirement Plans and Bonuses. Job Analysis and Its Process. 3 Job Evaluation: Definition, Importance and Methods, Skill and 4 Competency based Evaluation. Wage Administration in India, Nature. 2 Constitution and Working of different Institutions related to Reward System like Wage Boards. Pay Commissions. 3 3 Vandana Khanchi Assistant Professor