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CONTENT MARKETING strategically applied to deliver business goals 01 02 03 04 Introduction The Consumer Reality The Marketer Reality Tools: Back to basics 05 06 Appendix Cases Appendix Credentials 01 Introduction Source: Google Trends - Numbers represent search interest relative to the highest point on the chart Is Content Marketing Hype? Does anybody care about data-driven (& content) marketing anymore? Source: Google Trends - Numbers represent search interest relative to the highest point on the chart Content Marketing Defined Content marketing is a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly-defined audience who ultimately reward with their business and loyalty. Start to blog? In 2015/2016? Too late, right? One Blog ¼ Copywriter time Simple & relevant content Seeding without paid support 3,00 % revenue share CONTENT SOCIAL DIGITAL VISIBILITY The world of branded content is maturing PLATEAU OF PRODUCTIVITY PEAK OF INFLATED EXPECTATIONS SLOPE OF ENLIGHTENMENT TROUGH OF DISILLUSIONMENT TECHNOLOGY TRIGGER MATURITY Source: Gartner – Hype Cycle It’s Growing 74% of client-side marketers expect to increase budget for Content Marketing in their 2014 (digital) marketing budgets Source: Econsultancy “Marketing Budgets 2014” in association with Responsys February 3rd 2014 Content is a hot currency MAFRA acquisition by current Czech Finance Minister Andrej Babiš in 2013 is estimated to reach CZK 3,7 billion. Gaming streaming platform TWITCH purchased by Amazon for nearly US$ 1 billion with non disclosed revenue. Buzz vs Usage Apparently there are many buzzwords also among Czech marketing professionals. CONTENT MARKETING is still in many cases just buzzword, but it is on the rise in last 3 years in a row not just in terms of „talk about“ but also „to be more in use“. Data-driven marketing via smart tools or innovative technology seems to be ignored or very slowly adapted. Few of major trends of this conference (TECHNOLOGY FOR MARKETING 2016) are still in the area of „talk about“: - BIG DATA (major rise in 2016) - SOCIAL CRM - REAL-TIME-BIDDING / PROGRAMMATIC MEDIA BUYING - MARKETING AUTOMATION Source: Idealisti.eu research Trends in Czech Marketing for 2016 Industry + Media + Customer behavior change in extreme pace Media consumption is changing rapidly. Media houses and owners is changing rapidly (Hi, Andrej!) Consumers are bombarded by various ads and content like never before (creating tons of youtube crap). Consumers have powers - with new media like never before (haters gonna hate). Decisions to consider or to buy product of our competitors is close as a random click (Alibaba is here). Pic source: The Marketoonist.com 02 The Consumer Reality Customers face explosion of content Source: https://zephoria.com/top-15-valuable-facebook-statistics/ 300 hours of video uploaded to YouTube per minute Source: http://www.reelseo.com/youtube-300-hours/ 4,75 billion items shared on Facebook everyday Source: https://zephoria.com/top-15-valuable-facebook-statistics/ So you are not just competing for attention in the ad break any longer… You are competing with him …Her …These Pew Die Pie: The YouTube star with the most subscribers and largest amount of views. Founded his fame through gaming videos filming himself while playing games. Stats 01.02.16: YouTube subscribers: 42.4 million Views: 11.3 billion …These too ViralBrothers The local YouTube stars with the leading number of subscribers and amount of produced videos and views. Founded their true fame by localizing sh*t people say. Stats 01.02.16: YouTube subscribers: over 2,6 millions Views: over 475 millions …AND THEM! Celebrities aren’t everything. By far the most activity on social platforms are just conversations among friends Is this… FOR MY FINITE ATTENTION SPAN (OF REPORTEDLY LESS THAN 8 SECONDS!) Attention span statistics statisticbrain.com CONTENT IS KING, DISTRIBUTION IS QUEEN, AND SHE WEARS THE PANTS Jonathan Perelman, Buzzfeed 03 Marketer reality We all know the famous examples 69.4m views 72.7m views 59.8m views 36.5 views Roller Babies, Evian Epic Splits, Volvo The Force, VW Felix Baumgartner, Red Bull (2009) (2013) (2011) (2012) Viewing distribution of branded YouTube videos But only very few videos ever deliver this kind of scale Source: Mediacom Germany Research: 1500 branded YouTube videos Too many KPIs to watch? Too many numbers with almost no value… Source: PulsePoint research - http://digiday.com/sponsored/pulsepointbcs-industry-pros-take-content-marketing-6-charts/ Many Challanges There are too many challanges Source: PulsePoint research - http://digiday.com/sponsored/pulsepointbcs-industry-pros-take-content-marketing-6-charts/ You are not alone 1. Strategy 2. Production Only 27% of B2C and 35% B2B Marketers have a documented content marketing strategy. Over 50% of Only 38% Marketers Marketers struggle to are effective in using create consistent and content marketing. engaging content. 3. Promotion 4. Analytics Under 23% of Marketers are able to track ROI. Its not about tools, 04 Goals matters! Understanding the Challenge Identify the Problem Define the Objectives Example questions: What is the problem to be solved? What are the challenges in meeting the businesses objectives? Why don’t consumers connect with the brand, product or service? How do we create relevance? Examples objectives: Build trust and a long-term relationships with the target audience. We want the target audience to engage with the brand or product. We want to be known for… We want to provide useful information and answer our clients needs. Translate Objectives Into KPIs Connections Content Brand Business How many people in our target audience do we want to reach? How does the content perform with our target audience? How does the content change the attitude towards the brand? How does the content help to achieve business results? Performance KPI Performance KPI Impact KPI Impact KPI Potential KPIs Content Connections Impressions Reach group resp. Unique Users) CPM Views Frequency Clicks to Website CTR Installations Inspire Objective: Positive Awareness Cumulative Views View Trough Rates Video Emotion Score Video ShareRank Comments Likes/Shares Likeability Relevance Uniqueness Involve Objective: Integration Fans/Subscribers Comments Likes/Shares Dwell Time UGC/Participants Return Rate Completion rates Level of Involvements Brand Inform Objective: Relevance Long Tail View Count Search Ranking CTRs Comments Likes/Shares Search ranking Credibility Persuasion Business Branding Impact: Buzz Brand image Brand proposition Brand Fit Likeability Trust Identification Leads Conversions Downloads Orders Customer-Lifetime-Value MRR Content Engagement Strategy TOOLS TALENT Content Strategy (based on business goals) Data/Insights/ Strategy Content & Engagement Paid Distribution Measurement Listening Analyzing Source Pic: SentiOne dashboard Pretesting Source Pic: RealEyes dashboard Compering Source Pic: RealEyes dashboard Ongoing / Real-Time Content Optimization Source Pic: CommunityPlus – content compare 05 Case Studies Scene Unseen – Japan Its LIFE TV Ad! Trailer Sam Smith Live From The Roundhouse KEY OUTCOMES Live stream From Google Play Into full ad break on Channel4 1.3m 102k views album sales more viewers watched the live stream than those who tuned in to watch Chattyman sold within the weekend. Making it the fastest selling debut album of 2014 #takeITeasy YouTube case: https://youtu.be/3DxuKAiRufg Sam Smith Live From The Roundhouse KEY OUTCOMES CZE: Its content THEY produce VIDEO SEEDING CLASSICAL YOUTUBE AD INFLUENCERS RECRUITMENT IDEA and PRODUCTION TRAFFIC and CONVERSIONS #bodovačka KEY OUTCOMES 10 UNIQUE VIDEOS We have collaborated with leading local YouTubers and created branded and relevant videos for our target audience. 860.000 VIEWS All the videos generated over 860.000 views during the campaign and gain over 1.4 million in following month. 630.000 UU SOCIAL REACH YouTubers became the main channel within the social seeding and advertising (on Facebook and Instagram) #bodovačka KEY OUTCOMES 45.000 VISITS - 40,00 % LOWER COSTS YouTuber’s videos became the main traffic source, surpassing (estimated) KPIs by 200 %. Overall average cost per view per video was lower then with the classical trueview brand videos. > 7,00 % CONVERSION RATE We have gained new registered users and sold new simcards with very high conversion rate 06 MediaCom Beyond Advertising credentials MediaCom Beyond Advertising is the integrated content division of MediaCom 500+ staff LATAM Mexico City NA New York 42 markets 4 regional hubs EMEA London APAC Singapore EMEA LATAM NA APAC Great content deserves a great audience. We don’t just create content – we know how to put content to work. MediaCom Beyond Advertising sits at the heart of CLICKAgency. TO EDIT MediaCom – The Content + Connections MASTER TITLE STYLE Content only achieves its potential when it is designed, managed and integrated with every other element of a communications system. Content Strategy Content Creation Content Distribution ____ ____ ____ Connected Understanding Connected Solution Connected Execution Some of our Content Marketing clients We work across local, international and global brands. Some are small and some are big. It is across all categories and involves all sectors. Our formula how we generate value for our clients is: ( Relevant CONTENT + ) Effective CONNECTIONS × Advanced DATA&TECH = Better ROI 20I20 Connections Planning 1) STRATEGIC PLANNING How can our planning approach accommodate strong creative outputs 2) CONTENT CREATION A strategic content framework to help plan and design the right content Inspire Involve Inspire is the big-ticket hero content. Involve is about then engaging with the audience. The experiential stunt, the hit YouTube video or the ad funded TV program designed for widescale appeal and awareness and often, but not always, designed as part of a campaign launch. This is often the smaller scale, always-on content and could include social community management and competitions. It gives longevity to a campaign and is designed to grow your base of brand advocates. Inform Inform is exactly that: how-to videos, product demos, stuff that answers consumer questions or needs. This is often the next step in your comms journey: capture your audience’s attention with evergreen and inspirational content, and then make it relevant to them with content that is both informative and useful 3) CONTENT DISTRIBUTION Content must be put to work across Paid, Owned and Earned Owned Media SEO & Branded Content drive earned media and traffic Influencers Reviews Digital PR Website Mobile Site Blog Social Media Channels Gain more exposure to web properties with paid promotion Earned Media Paid Media ‘Shared’ media – likes, shares etc. Pay Per Click Display Ads Retargeting Paid Social Media Programmatic THANK YOU! Obsahová divize MEDIACOM The Content + Connection Agency Nádražní 32, Praha 5, 150 00 www.mediacombeyondadvertising.com www.mediacom.com @wearemba | @marek_baco Marek Bačo | Head of MBA