Download Effective Communication

* Use the following checklist to see how you
communicate



Aggressive- Use of words or actions that are
disrespectful towards others
Passive- When someone holds back ideas,
feelings, and decisions; they make excuses
for their behavior
Assertive- The honest expression of feelings,
ideas, and decisions without feeling worried
or threatened.

Identify ways to express emotions by sharing
thoughts with another person
 “I” messages: a statement focusing on specific
behavior, how it affects the person and how they feel
 “You” messages: a statement that blames another
person for doing something
 Nonverbal communication: use of actions to express
emotions or thoughts (rolling eyes, crossing arms)




Mind Reading- assuming one’s thoughts or feelings
Avoiding Communication
Labeling- using names to verbally attack or threaten
Alienating Messages- criticism, put-downs, or
aggressive communication


Which of the styles is the best way to
communicate?
ASSERTIVE! Why?
 Greater chance of getting what you want
 You avoid a conflict or fight
 Maintain healthy relationships




http://www.youtube.com/watch?v=nhe0KSGo
Ugc
http://www.youtube.com/watch?v=QTtqtXpw
68Q
http://www.youtube.com/watch?v=kjF4rKCR
81o
http://www.youtube.com/watch?v=YbVhN5V
By-k

Name the feeling you have.
◦ “I feel ___________
Name the behavior that bothers you.
*”when_______
Tell what the consequences of the behavior
are.
*”because__________
Say what you want to happen instead.
*”and I would like__________.”