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Transcript
 The Future of Marketing
CONTENT MARKETING
SEMINAR GUIDE AND
NOTEBOOK
Building a Content Marketing Strategy
Future of Marketing: Content Marketing 1 INTRODUCTION
In 2016, content marketing is a
marketer’s number one priority.
Today’s prospective B2B and B2C
buyers have greater access to
information than ever before, and
they are using it to make informed
purchase decisions. By failing to
build a strong content marketing
presence around their products and
services, brands are effectively
letting outside parties control the
conversation about their offerings.
And, it is for this reason that we
have advocated so strongly for
brands to develop and deploy an
effective content marketing strategy.
Discover how your brand can
benefit from content marketing.
Learn to create and publish
marketing content across all relevant
touch points where your brand
interacts with customers. Create a
content marketing blueprint that
meets your customer’s informational
needs, drives leads, and helps to
achieve the revenue goals of your
company.
Future of Marketing: Content Marketing 2 Brands today can actively
shape customer decision
journeys.
Mark Burgess @mnburgess – President, Blue Focus Marketing Part 1: THE WHAT
Content is the currency of
Customer Experience
Future of Marketing: Content Marketing 3 Ex p e r i e n c e M a r k e t i n g
•
The days of “Mad Men” are over.
Today, marketers create
messages but we do not
necessarily consume them.
•
It is about creating a
conversation, and a meaningful
experience for the customer.
•
Today customers educate
themselves, often with content
delivered by and about your brand
across numerous digital channels.
Consumers decide the content to
consume, and when, where and
how to consume it.
Your Customers Are Changing
Millennials will soon make up 75% of the workforce.
• More and more people are using new
technologies for micro-moments
• People have shorter attention spans
• We are all becoming more visual
Future of Marketing: Content Marketing 4 Part 2: THE WHO
Strategy Starts with Who
A fictional representation of the actual
person who represents the different user
types who buy or influence purchase.
Why is it important?
• A persona enables you to create a
compelling message strategy.
• A persona provides a real context
about who they are, their pain
points, and enables the marketer to
see how their journey through
channels and interactions tells a
story of how they make decisions
and interact with a brand.
Visualize Your
Customer’s Needs
Future of Marketing: Content Marketing 5 Part 3: THE WHY
We Connect With Stories
People remember
stories, not lists.
• If you want to connect, have
influence, be memorable, it takes
stories.
• A story about your brand – and
how it makes a difference.
• And, how your brand can tell a
story about how one can interact
with and learn about the brand,
experience it and tell others.
Source: David C. Edelman, McKinsey & Co.
David C. Edelman, McKinsey & Co.
@davidedelman
Future of Marketing: Content Marketing 6 Cheryl Burgess - CEO Blue Focus Marketing
Cheryl (@ckburgess) is co-founder, and CEO of Blue Focus Marketing. She helps transform brands from the inside
out by implementing strategic social business initiatives that empower social employee engagement, and social
executive leadership.
She is the co-author of the best seller, The Social Employee (McGraw-Hill), which includes success stories from
IBM, AT&T, Dell, Cisco, Southwest, Adobe, and Domo. Management guru, Tom Peters, hailed her book as “his
favorite #1 social business book.” The Social Employee was featured in MIT Sloan Management Review 2015, and
The Boston Globe.
Burgess served as a special advisory board member for The Economist Intelligence Unit, research arm of The
Economist Group. Cheryl is a Lynda.com + LinkedIn author, creating online video courses for global
organizations. She is also on the advisory board of CultureSphere, the world’s first social media platform powered
by employee-inspired media. Burgess is an IBM VIP Futurist, and is listed as “Forbes Top 5 Influential CMOs. She
is a contributor to Harvard Business Review—Italia.
Cheryl is an international speaker. She has spoken at AMP, Australia and New Zealand; Social Business Forum
Milan, Italy; IBM Connect, Dell World, and Pivotcon. She is a contributor to the Wharton Future of Advertising
2020 project. She is the winner of five Twitter Shorty Awards in Marketing, hailed by The New York Times as the
Oscar of Twitter.
Future of Marketing: Content Marketing 7 Mark Burgess – President – Blue Focus Marketing
Mark (@mnburgess) is co-founder and President of Blue Focus Marketing, a social branding firm that helps
businesses realize the power of the social employee. Mark is a TED speaker, and co-author of best-seller The
Social Employee (McGraw-Hill) “How Great Companies Make Social Media Work.” His book features success
stories from IBM, AT&T, Dell, Cisco, Southwest, Adobe, and Domo. Mark is a digital marketer, content marketing
strategist, speaker, marketing executive, and educator. He is also an online course author for Lynda.com +
LinkedIn, and HBR Italia contributor.
Mark is adjunct marketing professor at Fairleigh Dickinson University. He is Part-Time Lecturer at Rutgers
Business School teaching MBA Marketing courses and executive education. Mark has held senior level B2B and
B2C positions at PwC, McCann, and AT&T.
Mark delivered a TEDx Talk in May 2014 on The Rise of the Social Employee. Mark is listed on Forbes Top 100
Must-Follow Marketing Minds on Twitter. He is ranked #19 in the Top 200 Content Marketing Influencers, and is a
contributor to the Wharton Future of Advertising 2020 project.
Mark holds an Executive MBA from Fairleigh Dickinson University.
Future of Marketing: Content Marketing 8 Notes:
Future of Marketing: Content Marketing 9 Notes:
Future of Marketing: Content Marketing 10