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JOB DESCRIPTION Basic Job Information Business Unit Carrier Ltd Name of position Marketing Executive Location Cheadle, Cheshire Supervised by Marketing Manager (position) Document Date 28th October 2016 Full time / part Full-time time (%) Job Details Position summary: This role will work across Carrier (luxury, tailor-made tour operator) and Carrier Travel, our travel agency in Alderley Edge (“retail shop”) Tour operator sales come via two channels, direct and trade. The primary purpose of this role will be to drive forward trade marketing activity and support the retail shop with local marketing. Trade sales represent 75% of our business Plan and execute marketing activities for all channels in close liaison with: the Marketing and Product teams, the in-house Studio, the Head of Sales and the Retail Manager, ensuring that these are well-executed, delivered on time, within budget and on brand Contribute to the joint marketing process (campaigns with hotels, tourist boards and airlines) from initiation to delivery Be commercially aware and react to tactical opportunities to ensure we are promoting the strongest messages and products at relevant times Develop excellent relationships internally and with key supplier partners Support the Marketing Manager in delivering against all marketing objectives and tactical initiatives as required. Areas of responsibility & brief description: Trade & Retail – primary focus Assume day-to-day responsibility for the delivery of all trade marketing activity, including but not limited to: website management, content, advertising, emails, direct mail, leaflets, event collateral, point of sale, window displays, special offer promotion and PR Devise and execute activity according to the marketing plan/calendar Manage the trade and retail marketing budgets; maximise activity with limited funds Plan resource to achieve deadlines Respond to tactical, ad hoc requests to support our Sales team and trade partners Manage and attend events, as required. Joint Marketing Work with the Marketing Manager to achieve income targets from joint marketing partners Personally manage accounts – sell in opportunities, procure funding and communicate on an ongoing basis Attend trade fairs and social events as required Ensure all partners receive a copy of their marketing activity upon publication/release Maintain contacts database, schedules and contracts. Campaigns & content Research opportunities to achieve campaign objectives Copy-write for direct mailings (e.g. the Carrier magazine, themed and seasonal campaigns) and websites, bearing in mind SEO value and brand guidelines Proof-check to an extremely high standard Select images for use in marketing collateral as required Liaise and co-ordinate with internal parties (Studio, Product Managers, Sales Managers, Reservations Managers, IT, Finance) as appropriate to ensure that activities are delivered in the corporate style, within budget and on time Liaise with third parties for approval of all partner-funded marketing activities. General Responsibility Be an ambassador for the Carrier brand and values Foster excellent working relationships with other departments Communicate effectively across your area of responsibility, with Carrier management and Group colleagues Assess ad hoc opportunities that arise throughout the year and escalate/progress as appropriate Assist with any corporate exhibitions/presentations/events Produce reports to demonstrate results on a regular and ad hoc basis Undertake administrative duties associated with the marketing department. Minimum requirements: (education, experience, specific knowledge, skills) Of graduate calibre, preferably with marketing degree or post-graduate qualification Excellent communication skills (verbal and written) Previous experience of a leisure or premium brand desirable, preferably within a small, fast-paced team Knowledge/experience of B2B or localised/regional marketing techniques advantageous Demonstrable experience of producing marketing collateral including direct mail and advertising Proven ability to negotiate successfully with suppliers or commercial partners A flair for creativity within the marketing spectrum Previous experience of working with external agencies, including briefing of campaigns and creative Strong organisational and analytical skills including experience of Microsoft Office, CRM and CMS desirable Ability to work on own initiative and as part of a team Professional, presentable and assertive. Personal attributes/style: As a luxury brand, high standards and exceptional attention to detail is imperative Hands-on and not afraid to roll sleeves up Ability to work independently and as part of a small, busy team – both proactively and reactively Persuasive and articulate, with a sense of gravitas, but down to earth, friendly and approachable; will need to be popular with stakeholders, suppliers and colleagues alike and good at building relationships Flexible and adaptable to changing priorities Able to see the big picture but also have an exceptional eye for the detail Resourceful and practical, with a positive “can do” attitude and a passion for achieving high standards Superb at planning and organising own time, while meeting testing deadlines and targets.