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Download Increasing your accuracy in reading nonverbal cues
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1. Nonverbal Communication transmits feelings much better than thoughts. Strive not to be a mind reader when interpreting a person’s nonverbal behavior 2. Consider Gender, Culture, and Context When Reading Nonverbal Communication Cues 3. Nonverbal Communication Should be Read in Packages Assess a number of nonverbal cues a person demonstrates to see if there is a consistency. Don’t read just one cue and make a judgement. 4. Nonverbal Communication is governed by Rules—If someone is doing something against the rules are they rule ignorant or rule violator? COMMUNICATION RULE "A followable prescription that indicates which behavior is preferred, obligated or prohibited within a given context.“ Susan Shimanoff Rule Behavior can come in three different categories: Rule Follower knows the rules and chooses to follow that behavior Rule Violator Rule Ignorant knows the rules and chooses not to follow that behavior engages in behavior that violates the rule, but has no idea that the rule exists 5. Nonverbal Communication is ambiguous—perception checking is critical when assessing nonverbal cues.
