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For example…You might wave your hand to simply say “Hello.” Does our nonverbal communication influence how effectively we are able to communicate with others? Did you realize that 90% of our communication is nonverbal? At times, we send negative nonverbal signals without being aware of what we are doing. It is important to be familiar with the various forms of nonverbal communication to help reduce this from occurring. Think about the nonverbal cues you use day to day. Is your nonverbal communication helping or hurting you? Types of nonverbal communication and body language include: Facial Expression: Whether you are smiling or frowning conveys the emotions you may be feeling at that specific point in time. Gestures: You might use a variety of movements of various parts of the body to communicate a particular message. Body Language and Posture: The way you move and/or carry yourself has an impact on what you might be trying to communicate. Do you have a habit of crossing your arms? STOP and THINK; does crossing my arms send the message I want to convey? Eye Contact: Your eye contact can express interest level, affection, hostility or attraction to whomever you might be speaking. Touch: We use touch in both our personal and professional lives. It is a way of communicating affection, familiarity, sympathy and other emotions. Space: Consider how you feel when someone is violating your personal space. For example… if someone is leaning on your wheelchair. Do you give some sort of indication he or she is invading your personal space? Voice: It is important be aware of your tone of voice, pitch, inflection, volume, rhythm, and stress while you are talking. Effective communication is a critical part of building a successful personal and/or professional relationship. Again, it is important to remember the majority of our communication is nonverbal. Think about a message you recently gave. Did the nonverbal cues positively or negatively affect your message? Remember, our facial expression, gestures, body language, eye contact, space, and tone of voice have a significant impact on how we communicate effectively with others. Nonverbal communication is just as important as our verbal communication. Veterans with Spinal Cord Injury or Spinal Cord Disease who may be receiving SSDI or SSI and wish to work might consider calling a Paralyzed Veterans of America Certified Vocational Rehabilitation Counselor. Contact information: Cristina Mousel, MS CRC Vocational Rehab Counselor Office: 804-675-5155 Toll-Free: 1-866-752-8105 Email: [email protected] Website: www.operationpave.org