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Transcript
Definition
The following definitions of motivation were gleaned from a variety of psychology
textbooks and reflect the general consensus that motivation is an internal state or
condition (sometimes described as a need, desire, or want) that serves to activate or
energize behavior and give it direction (see Kleinginna and Kleinginna, 1981a).



internal state or condition that activates behavior and gives it direction;
desire or want that energizes and directs goal-oriented behavior;
influence of needs and desires on the intensity and direction of behavior.
Franken (2006) provides an additional component in his definition:

the arousal, direction, and persistence of behavior.
While still not widespread in terms of introductory psychology textbooks, many
researchers are now beginning to acknowledge that the factors that energize behavior are
likely different from the factors that provide for its persistence.
Importance of motivation
Most motivation theorists assume that motivation is involved in the performance of all
learned responses; that is, a learned behavior will not occur unless it is energized. The
major question among psychologists, in general, is whether motivation is a primary or
secondary influence on behavior. That is, are changes in behavior better explained by
principles of environmental/ecological influences, perception, memory, cognitive
development, emotion, explanatory style, or personality or are concepts unique to
motivation more pertinent.
For example, it is known that people respond to increasingly complex or novel events (or
stimuli) in the environment up to a point and then the rate of responding decreases. This
inverted-U-shaped curve of behavior is well-known and widely acknowledged (e.g.,
Yerkes & Dodson, 1908). However, the major issue is one of explaining this
phenomenon. Is this a conditioning (is the individual behaving because of past classical
or operant conditioning), another type of external motivation such as social or ecological,
an internal motivational process (e.g., cognition, emotion, or self-regulation), or is there
some better explanation?
The relationship of motivation and emotion
Emotion (an indefinite subjective sensation experienced as a state of arousal) is different
from motivation in that there is not necessarily a goal orientation affiliated with it (Huitt,
2003a). Emotions occur as a result of an interaction between perception of environmental
stimuli, neural/hormonal responses to these perceptions (often labeled feelings), and
subjective cognitive labeling of these feelings (Kleinginna and Kleinginna, 1981b).
Evidence suggests there is a small core of core emotions (perhaps 6 or 8) that are
uniquely associated with a specific facial expression (Izard, 1990). This implies that there
are a small number of unique biological responses that are genetically hard-wired to
specific facial expressions. A further implication is that the process works in reverse: if
you are motivated to change how you feel and your feeling is associated with a specific
facial expression, you can change that feeling by purposively changing your facial
expression. As most people would rather feel happy than otherwise, the most appropriate
facial expression would be a smile.
Explanations of influences/causes of arousal and direction may be different from
explanations of persistence
In general, explanations regarding the source(s) of motivation can be categorized as
either extrinsic (outside the person) or intrinsic (internal to the person). Intrinsic sources
and corresponding theories can be further subcategorized as either body/physical,
mind/mental (i.e., cognitive/thinking, affective/emotional, conative/volitional) or
transpersonal/spiritual.
In current literature, needs are now viewed as dispositions toward action (i.e., they create
a condition that is predisposed towards taking action or making a change and moving in a
certain direction; Franken, 2006). Action or overt behavior may be initiated by either
positive or negative incentives or a combination of both. The following chart provides a
brief overview of the different sources of motivation (internal state) that have been
studied. While initiation of action can be traced to each of these domains, it appears
likely that initiation of behavior may be more related to emotions and/or the affective
area (optimism vs. pessimism; self- esteem; etc.) while persistence may be more related
to conation (volition) or goal-orientation.
Sources of Motivational Needs

behavioral/external
social
biological

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imitate positive models
acquire effective social competence skills
be a part of a dyad, group, institution, or community

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increase/decrease stimulation (arousal)
activate senses (taste, touch, smell, etc.
decrease hunger, thirst, discomfort, etc.
maintain homeostasis, balance

maintain attention to something interesting or
threatening
develop meaning or understanding
increase/decrease cognitive disequilibrium;
uncertainty
solve a problem or make a decision
figure something out
eliminate threat or risk


cognitive

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
affective
conative
spiritual
Theories of motivation
elicited by stimulus associated/connected to
innately connected stimulus
obtain desired, pleasant consequences (rewards) or
escape/avoid undesired, unpleasant consequences

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
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increase/decrease affective dissonance
increase feeling good
decrease feeling bad
increase security of or decrease threats to selfesteem
maintain levels of optimism and enthusiasm

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meet individually developed/selected goal
obtain personal dream
develop or maintain self-efficacy
take control of one's life
eliminate threats to meeting goal, obtaining dream
reduce others' control of one's life


understand purpose of one's life
connect self to ultimate unknowns
Many of the theories of motivation address issues introduced previously in these
materials. The following provides a brief overview to any terms or concepts that have not
been previously discussed.
Behavioral
Each of the major theoretical approaches in behavioral learning theory posits a primary
factor in motivation. Classical conditioning states that biological responses to associated
stimuli energize and direct behavior (Huitt & Hummel, 1997a). Operant learning states
the primary factor is consequences: the application of reinforcers provides incentives to
increase behavior; the application of punishers provides disincentives that result in a
decrease in behavior (Huitt & Hummel, 1997b).
Cognitive
There are several motivational theories that trace their roots to the information processing
approach to learning (Huitt, 2003b). These approaches focus on the categories and labels
people use help to identify thoughts, emotions, dispositions, and behaviors.
One cognitive approach is attribution theory (Heider, 1958; Weiner, 1974). This theory
proposes that every individual tries to explain success or failure of self and others by
offering certain "attributions." These attributions are either internal or external and are
either under control or not under control. The following chart shows the four attributions
that result from a combination of internal or external locus of control and whether or not
control is possible.
Internal
External
No Control
Ability
Luck
Control
Effort
Task Difficulty
In a teaching/learning environment, it is important to assist the learner to develop a selfattribution explanation of effort (internal, control). If the person has an attribution of
ability (internal, no control) as soon as the individual experiences some difficulties in the
learning process, he or she will decrease appropriate learning behavior (e.g., I'm not good
at this). If the person has an external attribution, then nothing the person can do will help
that individual in a learning situation (i.e., responsibility for demonstrating what has been
learned is completely outside the person). In this case, there is nothing to be done by the
individual when learning problems occur.
A second cognitive approach is expectancy theory (Vroom, 1964) which proposes the
following equation:
Motivation = Perceived Probability of Success (Expectancy) *
Connection of Success and Reward (Instrumentality) *
Value of Obtaining Goal (Valance, Value)
Since this formula states that the three factors of Expectancy, Instrumentality, and
Valance or Value are to be multiplied by each other, a low value in one will result
in a low value of motivation. Therefore, all three must be present in order for
motivation to occur. That is, if an individual doesn't believe he or she can be
successful at a task OR the individual does not see a connection between his or
her activity and success OR the individual does not value the results of success,
then the probability is lowered that the individual will engage in the required
learning activity. From the perspective of this theory, all three variables must be
high in order for motivation and the resulting behavior to be high.
The third cognitive approach is cognitive dissonance theory which is in some
respects similar to disequilibrium in Piaget's theory of cognitive development
(Huitt & Hummel, 2003). This theory was developed by Leon Festinger (1957),
as social psychologist, and states that when there is a discrepancy between two
beliefs, two actions, or between a belief and an action, we will act to resolve
conflict and discrepancies. The implication is that if we can create the appropriate
amount of disequilibrium, this will in turn lead to the individual changing his or
her behavior which in turn will lead to a change in thought patterns which in turn
leads to more change in behavior.
Summary
To summarize the cognitive approaches, notice the relationship between William
James' (as cited in Huitt, 2009) formula for self-esteem (Self-esteem = Success /
Pretensions) and the attribution and expectancy theories of motivation. If a
person has an external attribution of success, self-concept is not likely to change
as a result of success or failure because the person will attribute it to external
factors. Likewise, if the person has an Internal/Ability explanation, his or her selfconcept will be tied to learning to do a new activity quickly and easily (I do well
because I'm naturally good at it). If failure or difficulty occurs, the person must
quickly lower expectations in order to maintain self-esteem. However, if the
person has a Internal/Effort explanation and high expectations for success, the
person will persevere (i.e., stay motivated) in spite of temporary setbacks because
one's self-esteem is not tied to immediate success.
Cognitive dissonance theory suggests that individuals will seek balance or
dynamic homeostasis in one's life and will resist influences or expectations to
change. How, then, does change or growth occur. One source, according to
Piaget, is biological development. As human beings mature cognitively, thinking
processes and organizations of knowledge (e.g., schemas, paradigms,
explanations) are reworked to more accurately reflect one's understanding of the
world. One of those organizations involves explanations or attributions of success
or failure. After puberty, when biological change slows down considerably, it is
very difficult to change these attributions. It requires a long-term program where
constant feedback is given about how one's behavior is responsible for one's
success.
Psychoanalytic theories
The psychoanalytic theories of motivation propose a variety of fundamental
influences. Freud (1990) suggested that all action or behavior is a result of
internal, biological instincts that are classified into two categories: life (sexual)
and death (aggression). Many of Freud's students broke with him over this
concept. For example, Erikson (1993) and Sullivan (1968) proposed that
interpersonal and social relationships are fundamental, Adler (1989) proposed
power, while Jung (1953, 1997) proposed temperament and search for soul or
personal meaningfulness.
Humanistic Theories
One of the most influential writers in the area of motivation is Abraham Maslow
(1954), who attempted to synthesize a large body of research related to human
motivation. Prior to Maslow, researchers generally focused separately on such
factors as biology, achievement, or power to explain what energizes, directs, and
sustains human behavior. Maslow posited a hierarchy of human needs based on
two groupings: deficiency needs and growth needs. Within the deficiency needs,
each lower need must be met before moving to the next higher level. Once each of
these needs has been satisfied, if at some future time a deficiency is detected, the
individual will act to remove the deficiency. The first four levels are:
1) Physiological: hunger, thirst, bodily comforts, etc.;
2) Safety/security: out of danger;
3) Belonginess and Love: affiliate with others, be accepted; and
4) Esteem: to achieve, be competent, gain approval and recognition.
According to Maslow, an individual is ready to act upon the growth needs if and
only if the deficiency needs are met. Maslow's initial conceptualization included
only one growth need--self-actualization. Self-actualized people are characterized
by: 1) being problem-focused; 2) incorporating an ongoing freshness of
appreciation of life; 3) a concern about personal growth; and 4) the ability to have
peak experiences. Maslow later differentiated the growth need of selfactualization, specifically naming two lower-level growth needs prior to general
level of self-actualization (Maslow & Lowery, 1998) and one beyond that level
(Maslow, 1971). They are:
5) Cognitive: to know, to understand, and explore;
6) Aesthetic: symmetry, order, and beauty;
7) Self-actualization: to find self-fulfillment and realize one's potential; and
8) Self-transcendence: to connect to something beyond the ego or to help others
find self-fulfillment and realize their potential.
Maslow's basic position is that as one becomes more self-actualized and selftranscendent, one becomes more wise (develops the ability to efficiently and
effectively make decisions and solve problems based on personal experience) and
becomes fluid in interacting with the environment in a wide variety of situations.
Maslow's ultimate conclusion that the highest levels of self-actualization are
transcendent in nature is especially important as it comes from someone who
spent most of his professional life investigating the topic.
Norwood (1999) proposed that Maslow's hierarchy can be used to describe the
kinds of information that individual's seek at different levels. For example,
individuals at the lowest level seek coping information in order to meet their
basic needs. Information that is not directly connected to helping a person meet
his or her needs in a very short time span is simply left unattended. Individuals at
the safety level need helping information. They seek to be assisted in seeing how
they can be safe and secure. Enlightening information is sought by individuals
seeking to meet their belongingness needs. Quite often this can be found in books
or other materials on relationship development. Empowering information is
sought by people at the esteem level. They are looking for information on how
their ego can be developed. Finally, people in the growth levels of cognitive,
aesthetic, and self-actualization seek edifying information. While Norwood does
not specifically address the level of transcendence, I believe it safe to say that
individuals at this stage would seek information on how to connect to something
beyond themselves or to how others could be edified and empowered.
Maslow published his first conceptualization of his theory over 50 years ago
(Maslow, 1943) and it has since become one of the most popular and often cited
theories of human motivation. An interesting phenomenon related to Maslow's
work is that in spite of a lack of evidence to support his hierarchy, it enjoys wide
acceptance (Wahba & Bridgewell, 1976; Soper, Milford & Rosenthal, 1995).
The few major studies that have been completed on the hierarchy seem to support
the proposals of William James (1892/1962) and Mathes (1981) that there are
three levels of human needs. James hypothesized the levels of material
(physiological, safety), social (belongingness, esteem), and spiritual. Mathes
proposed the three levels were physiological, belonginess, and self-actualization;
he considered security and self-esteem as unwarranted. Alderfer (1972) developed
a comparable hierarchy with his ERG (existence, relatedness, and growth) theory.
His approach modified Maslow's theory based on the work of Gordon Allport
(1960, 1961) who incorporated concepts from systems theory (Boulding, 1956)
into his work on personality.
Alderfer's Hierarchy of Motivational Needs
Level of Need
Growth
Definition
Properties
Satisfied through using
Impel a person to make
capabilities in engaging
creative or productive
problems; creates a
effects on himself and his greater sense of
environment
wholeness and fullness as
a human being
Relatedness
Satisfied by mutually
sharing thoughts and
Involve relationships with feelings; acceptance,
significant others
confirmation, understanding, and influence
are elements
Existence
When divided among
Includes all of the various
people one person's gain
forms of material and
is another's loss if
psychological desires
resources are limited
Maslow recognized that not all personalities followed his proposed hierarchy.
While a variety of personality dimensions might be considered as related to
motivational needs, one of the most often cited is that of introversion and
extroversion. Reorganizing Maslow's hierarchy based on the work of Alderfer and
considering the introversion/extraversion dimension of personality results in three
levels, each with an introverted and extroverted component. This organization
suggests there may be two aspects of each level that differentiate how people
relate to each set of needs. Different personalities might relate more to one
dimension than the other. For example, an introvert at the level of
Other/Relatedness might be more concerned with his or her own perceptions of
being included in a group, whereas an extrovert at that same level would pay
more attention to how others value that membership.
A Reorganization of Maslow's and Alderfer's Hierarchies
Level
Growth
Other
(Relatedness)
Self
(Existence)
Introversion
Extroversion
Transcendence
Self-Actualization
(assisting in the
(development of
development of others'
competencies
competencies and
[knowledge, attitudes,
character; relationships
and skills] and
to the unknown,
character)
unknowable)
Personal identification
with group, significant Value of person by
others
group (Esteem)
(Belongingness)
Physiological,
Connectedness,
biological (including
security
basic emotional needs)
Maslow's work lead to additional attempts to develop a grand theory of motivation, a
theory that would put all of the factors influencing motivation into one model. An
example is provided by Leonard, Beauvais, and Scholl (1999). These authors propose 5
factors as the sources of motivation: 1) Instrumental Motivation (rewards and punishers),
2) Intrinsic Process Motivation (enjoyment, fun), 3) Goal Internalization (self-determined
values and goals), 4) Internal Self Concept-based Motivation (matching behavior with
internally-developed ideal self), 5) External Self Concept-based Motivation (matching
behavior with externally-developed ideal self). Individuals are influenced by all five
factors, though in varying degrees that can change in specific situations.
Factors one and five are both externally-oriented. The main difference is that individuals
who are instrumentally motivated are influenced more by immediate actions in the
environment (e.g. operant conditioning) whereas individuals who are self-concept
motivated are influenced more by their constructions of external demands and ideals
(e.g., social cognition).
Factors two, three, and four are more internally-oriented. In the case of intrinsic process,
the specific task is interesting and provides immediate internal reinforcement (e.g.,
cognitive or humanistic theory). The individual with a goal-internalization orientation is
more task-oriented (e.g., humanistic or social cognition theory) whereas the person with
an internal self-concept orientation is more influenced by individual constructions of the
ideal self (humanistic or psychoanalytic theory).
Social Learning
Social learning (or observational) theory suggests that modeling (imitating others) and
vicarious learning (watching others have consequences applied to their behavior) are
important motivators of behavior (Huitt, 2004).
Social Cognition
Social cognition theory proposes reciprocal determination as a primary factor in both
learning and motivation (Huitt, 2006). In this view, the environment, an individual's
behavior, and the individual's characteristics (e.g., knowledge, emotions, cognitive
development) both influence and are influenced by each other two components. Bandura
(1986, 1997) highlights self-efficacy (the belief that a particular action is possible and
that the individual can accomplish it) and self-regulation (the establishment of goals, the
development of a plan to attain those goals, the commitment to implement that plan, the
actual implementation of the plan, and subsequent actions of reflection and modification
or redirection. The work of Ames (1992) and Dweck (1986) discussed below is a major
component of social cognitive views on motivation.
Transpersonal or Spiritual Theories
Most of the transpersonal or spiritual theories deal with the meaningfulness of our lives
or ultimate meanings. Abraham Maslow (1954) has also been influential in this approach
to motivation. Other influential scholars included Gordon Allport (1955), Victor Frankl
(1998), William James (1997), Carl Jung (1953, 1997), Ken Wilber (1998).
Achievement Motivation
One classification of motivation differentiates among achievement, power, and social
factors (see McClelland, 1985; Murray, 1938, 1943). In the area of achievement
motivation, the work on goal-theory (Pintrich, 2000) has differentiated three separate
types of goals: mastery goals (also called learning goals) which focus on gaining
competence or mastering a new set of knowledge or skills; performance goals (also
called ego-involvement goals) which focus on achieving normative-based standards,
doing better than others, or doing well without a lot of effort; and social goals which
focus on relationships among people (see Ames, 1992; Dweck, 1986; Urdan & Maehr,
1995). In the context of school learning, which involves operating in a relatively
structured environment, students with mastery goals outperform students with either
performance or social goals. However, in life success, it seems critical that individuals
have all three types of goals in order to be very successful.
One aspect of this theory is that individuals are motivated to either avoid failure (more
often associated with performance goals) or achieve success (more often associated with
mastery goals). In the former situation, the individual is more likely to select easy or
difficult tasks, thereby either achieving success or having a good excuse for why failure
occurred. In the latter situation, the individual is more likely to select moderately difficult
tasks which will provide an interesting challenge, but still keep the high expectations for
success.
Other Theories
At this point there is little agreement about the identification of basic human needs, how
they are ordered, and which theory of motivation might be most basic or correct. Drawing
on the work of Maslow (1954) and those who have critiqued his theory, Ryan & Deci
(2000) suggest three needs, although they are not necessarily arranged hierarchically: (1)
autonomy, (2) competence, and (3) relatedness. Thompson, Grace and Cohen (2001) state
the most important needs for children are: (1) connection, (2) recognition, and (3) power.
Nohria, Lawrence, and Wilson (2001) provide evidence from a sociobiology theory of
motivation that humans have four basic needs: (1) acquire objects and experiences; (2)
bond with others in long-term relationships of mutual care and commitment; (3) learn and
make sense of the world and of ourselves; and (4) to defend ourselves, our loved ones,
beliefs and resources from harm. The Institute for Management Excellence (2001)
suggests there are nine basic human needs: (1) security, (2) adventure, (3) freedom, (4)
exchange, (5) power, (6) expansion, (7) acceptance, (8) community, and (9) expression.
Pink (2009) suggested there are three basic drives: (1) autonomy, (2) mastery, and (3)
purpose (see 11 minute overview). The concept of autonomy suggests that human beings
are not as easily modifiable as behavioral theorists would suggest. The use of
reinforcement for physical or mechanical tasks (i.e., there is little or no cognitive
processing involved) works reasonably well. However, for any tasks that require even a
low level of cognitive skill, offering a larger reward sometimes results in equal or lower
performance. Rather, if people are allowed to be self-directed (i.e., use skills in the
conative/volitional domain), they will be more highly engaged in task performance. The
concept of mastery suggests that achievement motivation is an important component of
human behavior. People will engage in activities for no other reason than it offers an
opportunity to get better at doing something. This is especially true if it offers the
opportunity to engage in Pink's third component, a purposeful activity that provides for
the greater good.
Seligman (2011) offers yet another viewpoint. His earlier work on the types of happiness
(Seligman, 2002) has been modified to focus more on a high level of well-being, called
flourishing, rather than happiness. His most recent theory includes five components that
he labels as PERMA:
1. Positive emotion: this was the first element in Seligman's (2002) theory of
happiness and is the focus of such researchers as Fredrickson (2009).
2. Engagement: this was the second element in Seligman's (2002) theory and relates
to the use of personal strengths (Peterson & Seligman, 2004;) in the involvement
with challenging tasks that creates an experience of flow (Csikszentmihihaly,
1991). (complete the Values in Action Signature Strengths Questionnaire)
3. Positive Relationships: this is a new element in Seligman's theory, reflecting the
work of many researchers as to the importance of social connections (Huitt &
Dawson, 2011).
4. Meaning and Purpose: this is the third element of Seligman's theory, defined as
serving something larger than self. It is similar to Maslow's (1971) concept of
transcendence and Pink's (2009) concept of purpose.
5. Accomplishment or Achievement: this is also a new element in Seligman's
theory of well-being and related to Pink's concept of mastery.
Summary
Notice that there does not seem to be a lot of overlap in the motivating factors mentioned
by all theorists. Franken (2006) suggests this lack of accord may be a result of different
philosophies of researchers rather than differences among human beings. In addition, he
reviews research that shows a person's explanatory or attributional style will modify the
list of basic needs. Therefore, it seems appropriate to ask people what they want and how
their needs could be met, then observing their reactions when those are provided, rather
than relying completely on any specific theory (i.e. use an action research approach to
identifying what motivates specific individuals or groups; Ferrance, 2000). For example,
Waitley (1996) advises having a person imagine what life would be like if time and
money were not an object in a person's life. That is, what would the person do this week,
this month, next month, if he or she had all the money and time needed to engage in the
activities and were secure that both would be available again next year. With some
follow-up questions to identify what is keeping the person from engaging in those
activities presently, this open-ended approach is likely to identify the most important
needs and potential goals of the individual. As the individual develops and implements an
action plan to work towards those goals, data can be collected on the effort expended and
whether that effort was sustained. After several cycles it will become much clearer what
is actually motivating the individual.
There is much work still to be done in this area before those interested in motivating
themselves and others can rely on a theory as more than a good starting hypothesis.
However, this body of research can be very important to parents, educators,
administrators and others concerned with developing and using human potential. It
provides an outline of some important issues that must be addressed if human beings are
to achieve the levels of character and competencies necessary to be successful in the
information age.
Impacting Motivation in the Classroom
Sternberg (1994) and Stipek (1988) suggest there are a variety of reasons why
individuals may lack in motivation and Stipek provides a list of specific behaviors
associated with high academic achievement. This is an excellent checklist to help
students develop the conative or self-regulation component of their lives. In
addition, teacher efficacy is a powerful input variable related to student
achievement as it impacts a teacher's motivation to engage students in the
teaching/learning process (Proctor, as cited in Huitt, 2000).
There are a variety of specific actions that teachers can take to increase
motivation on classroom tasks (Huitt, 2005). In general, these fall into the two
categories discussed above: intrinsic motivation and extrinsic motivation.
Intrinsic
o
o
o
o
o
o
o
o
Extrinsic
Explain or show why
learning a particular content or skill
is important
Allow students some
opportunities to select learning
goals and tasks
Create and/or maintain
curiosity
Provide a variety of
activities and sensory stimulations
Provide games and
simulations
Set goals for learning
Relate learning to student
needs
Help student develop plan
of action
o
o
o
o
o
o
o
Provide clear expectations
Give corrective feedback
Provide valuable rewards for
simple learning tasks
Make rewards available
Allow opportunities for
students to observe more correct
exemplars
Allow for opportunities to
engage in social learning activities
Provide for scaffolding of
corrective feedback
As a general rule, teachers need to use as much of the intrinsic suggestions as
possible while recognizing that not all students will be appropriately motivated by
them. The extrinsic suggestions will work, but it must be remembered that they do
so only as long as the student is under the influence of the external factors. When
outside of that influence, unless the desired goals and behaviors have been
internalized, the learner will cease the desired behavior and operate according to
his or her internal standards or to other external factors.
References
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Adler, A. (1989). Individual psychology of Alfred Adler: A systematic
presentation in selections from his writings. New York: HarperCollins.
Alderfer, C. (1972). Existence, relatedness, & growth. New York: Free Press.
Allport, G. (1955). Becoming: Basic considerations for a psychology of
personality. New Haven, CT: Yale Univ Press.
Allport, G. (1960). Personality and social encounter: Selected essays. New York:
Beacon Press.
Allport, G. (1961). Pattern and growth in personality. New York: Holt, Rinehart
and Winston.
Ames, C. (1992). Classroom goals, structures, and student motivation. Journal of
Educational Psychology, 84(3), 261-271.
Bandura, A. (1986). Social foundations of thought and action: A social-cognitive
theory. Upper Saddle River, NJ: Prentice-Hall.
Bandura, A. (1997). Self-efficacy: The exercise of control. New York: W. H.
Freeman.
Boulding, K. (1956). General systems theory--the skeleton of science.
Management Science, 2, 197-208. (Reprinted in E:CO, 6(1-2), 127-139, 2004).
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Retrieved from http://emergentpublications.com/eco/ECO_other/Issue_6_12_18_CP.pdf
Csikszentmihihaly, M. (1990). Flow: The psychology of optimal experience. New
York: Harper & Row.
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